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PC Specialist Reviews

4.8 Rating 6,094 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 6,094 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 15th September 2026
Rhys
PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
333
Anonymous
Anonymous  // 01/01/2019
I recently purchased my first ever gaming PC from PC Specialist. I had a really positive experience with PC Specialist throughout the entire process from customising my PC to receiving it a few days later. Unboxing and turning on the PC and seeing it light up brought joy to my inner child! The team at PC Specialist were great. The website was easy to use and customise, the updates were frequent and helpful, and they built the PC and delivered it incredibly quickly. The final product looks excellent, and the performance I have been enjoying with my competitive gaming has been wonderful. 10/10 would recommend.
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Posted 1 month ago
Very easy process, great customer service and clear information on every process.
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Posted 1 month ago
Excellent service and quick. Everything I asked for.
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Posted 1 month ago
Good advice when putting together my build. I'd included something I didn't really need (a more powerful PSU) and PCSpecialist advised me I didn't need it Updates on the progress of my build including a video Delivery by DPD who are very careful and very professional
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Posted 1 month ago
Easily configurable on website, great component choice, quick delivery, spotless PC
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Posted 1 month ago
Very quick service. The tower is a beast. Also well packed when the pc was shipped.
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Posted 2 months ago
Fantastic range of options, really good service and communication before ordering, during build, and aftercare as well. PC shipped quickly, exactly as ordered, within the week.
PC Specialist 5 star review on 18th July 2026
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Posted 2 months ago
Ive had no issues but only had my laptop for less than 2 months so im still getting to know it. Customising the laptop was easy to navigate, even for a novice like myself. I just needed to do a little research as I was doing it to make sure I picked the right components. But even if you dont do it 100% correctly, they will let you known if what you have chosen isnt compatible and give you amendment suggestions. Only thing im confused about is when I was building my laptop, it was stated that a free game would come with this. I think it was one of those legs games, the Bateman version. But it wasn't clear on how to claim this.
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Posted 2 months ago
Great service, smooth sales flow, great website, excellent machine, great value. Super clean build both hard and software. I updated my BIOS recently (my purchase was a year ago) and showed ChatGPT pictures of my BIOS pages - it was very impressed - "After spending hours digging into the BIOS, firmware and Windows configuration, I'm genuinely impressed. PC Specialist clearly prioritised stability and good engineering over unnecessary tweaks—and it shows." I'll never go anywhere else for PC stuff.
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Posted 2 months ago
Putting together a PC was extremely simple using the website. The options were clearly laid out, and making changes to each part was easy. After finalising the build I received status updates and a photo of the build to ensure I was happy with it. PC arrived a few days later inline with the timescales indicated before purchasing. The PC is great, and build quality is excellent. Would highly recommend.
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Posted 2 months ago
They were fast and prompt, I was kept updated at every step. No problem with delivery. Would happily use them again.
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Posted 2 months ago
Built my first gaming PC with GTX 5090 with these guys. Extremely happy, great contact through building process all the way to shipping. They even refunded the £ difference in shipping, straight to my bank account. Highly recommended!
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Posted 2 months ago
Super happy with my new pc, also happy with how quickly it was built and how fast it was delivered.
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Posted 2 months ago
Prompt and professional service. Cannot complain.
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Posted 2 months ago
I recommend this company to whoever will listen... I had an issue with my aging laptop, so rang to see what my options might be. I was surprised and delighted to have a full, remote check of my system and a lengthy discussion was then had around next steps. So, I ended up buying and configuring (a very easy and intuitive web page) a new desktop, which arrived 5 working days later, very well packaged along with lots of support emails. I did look at other sites, but kept coming back to here. These people are top and I will continue to use their services in the years to come
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Posted 2 months ago
they always pick good quality products for there computer's. also offer a prompt service
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Posted 2 months ago
It was so easy to use PC specialist. Everything was deliverd when they said it would be. The only thing that confuse me was setting up windows 11 without the authorization product key code.
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Posted 2 months ago
Fantastic product delivered within a week of me placing my order. Verry Happy.
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Posted 2 months ago
This is the second laptop I have purchased from PC Specialist and I am very happy with the service I received, and the communication I received updating me at every stage of the process, including the build, testing and packaging.
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Posted 2 months ago
I love my new gaming PC. They kept me updated during the whole process and it was delivered quickly. I highly recommend PC Specialist for custom made PCs.
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Posted 2 months ago
PC Specialist is rated 4.8 based on 6,094 reviews