PC Specialist Reviews

Name: PC Specialist
Rating: 4.79

4.8 Rating 5,038 Reviews

97 %

of reviewers recommend PC Specialist

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Metrics

4.8

Based on 5,038 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 5 star review on 18th September 2025

323

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Updated me through the entire process, fully optimised in the bios and really impressed with the product received”

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Posted 1 month ago

“Excellent product. I had a query about display standby and sleep (my error), the call was answered promptly and the assistance given thorough and accurate.”

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Posted 1 month ago

“I've been wanting to buy a high end gaming PC for many years and just never been in a position to do so until now Pc specialist have done an amazing job with the build, The build time was fantastic, the way they keep you updated throughout and even send you a sneak peak before they start testing it Between purchase and receiving the pc I think it was overall about 2 weeks, but I did purchase through finance so was a bit delayed whilst they waited for thst to be approved. Came very well packaged and protected Overall 10/10”

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Posted 1 month ago

“A really quick service and great support”

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Posted 1 month ago

“Absolutely love it. 5080 and 9800X3D handles current games incredibly smooth and really brings life in to my older collection. Loved being kept upto date during the build process and the 360 photo was a great touch. Can't recommend PCSPECIALIST enough”

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Posted 1 month ago

“The process of getting the computer built and shipped was simple, they kept me updated where it was and when it should be with me, would 100% recommend to other people.”

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Posted 1 month ago

“Very good with their communication back and forth when I had queries about how to set it up. They also gave me good advice on which parts would work the best with each other. And delivery was super quick only took a week after it went into building and it arrived, nothing bad to say absolutely fantastic company”

PC Specialist 5 star review on 15th August 2025

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Posted 1 month ago

“Great service, great product and at a great price!”

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Posted 1 month ago

“I've bought my last 2 gaming PCs from PC Specialist and they delivered great value. My second PC I was contacted about my specification and was given a recommendation. This saved me money. I've since ordered a PC for my place of work and the whole process from configuring to getting updates all along, is great. It also builds excitement, even for a work computer. The configuration checker built in to the website is fantastic too. I always recommend PC Specialist, as experimenting with the configurator allows people to get the best value for their own usage.”

PC Specialist 5 star review on 14th August 2025

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Posted 1 month ago

“Very happy with my new PC. I didn't wait too long for it to be delivered, and everything works just fine. Communication was very good.”

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Posted 1 month ago

“Great build, competitive price. PCS every time.”

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Posted 1 month ago

“Very impressed, runs like a dream. has cut down my video encoding time in half. very happy with the service!”

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Posted 1 month ago

“They are really good. I am very pleased with PCS. Their staff were very helpful throughout the build process, and the delivery by DPD was really prompt and faultless.”

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Posted 1 month ago

“Brilliant service, helpful customer service helped me get my head around some confusing parts on the phone. will be using again!”

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Posted 1 month ago

“Good choice of options to build your own laptop”

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Posted 1 month ago

“My second desktop PC from them, to replace my first from 11 years ago which cannot run windows 11 (thanks Microsoft). I am very pleased with it, it is fast and I had no trouble adding my old HDDs and DVD writer, although I needed an extender for the sata power cable from the cx550 power unit, as the connectors on it were too close together. The PCS staff were very helpful throughout the build process, and the delivery by DPD was prompt and faultless. I would recommend both. It was interesting to discover that had I purchased all the components myself from Amazon, the total cost would have exceeded what I paid PCS.”

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Posted 1 month ago

“Great value, good customer service and I certainly will use them again. I've now purchased a desktop and two laptops from them.”

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Posted 1 month ago

“Great company, and good customer service. This is my second laptop from them.”

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Posted 1 month ago

“Creating the order for the custom built PC was straightforward. Helpfully, the process automatically pointed out where certain chosen components were not compatible with others, and gave suggestions as to what to choose instead. A follow-up call to the telephone helpline was equally well handled, by knowledgeable and helpful staff. The delivery was well executed by DPD — a company for whom I also have high praise. All in all, a very satisfactory experience as a customer of PC Specialist. I would certainly buy from them again.”

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Posted 1 month ago

“Website relatively straightforward to use. I compared many build sites and found PC Specialist the easiest, some functionality to compare builds would help. I spoke to Sales team twice any they were very helpful. I asked ChatGPT what the perfect build was for my requirement and it gave the same view. Good service, kept updated, delivery as expected. It took me a while to transfer from my old W10 build, but now up and running and happy.”

Helpful Report

Posted 1 month ago

PC Specialist is rated 4.8 based on 5,038 reviews