PC Specialist Reviews

Name: PC Specialist
Rating: 4.79

4.8 Rating 4,839 Reviews

97 %

of reviewers recommend PC Specialist

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4.8

Based on 4,839 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 4 star review on 31st July 2025

319

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my new pc, looks stylish and runs amazing. Great customer service also.”

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Posted 1 month ago

“Really great service. Quick build and arrived promptly. If you're new to setting up a PC, their starter kit is great. Second PC from PC Specialist - both have been great. Couldn't recommend more.”

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Posted 1 month ago

“Our company always uses PC Specialist. Numerous laptops and desktops delivered on time to correct specification. Machines are always well built and high quality”

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Posted 1 month ago

“My PC is very good, lovely build and no issues with the first 2-3 weeks. Cannot complain so far. Love it!”

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Posted 1 month ago

“PC arrived quite promptly (7 days from purchase with the FAST TRACK 5 WORKING DAY DISPATCH option). Build quality is superb. Great communication regarding stages of the order.”

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Posted 1 month ago

“The pc i have purchased is very well built, and the service was good. Not as fast I would have liked. If I'd have known at the point of ordering it was going to be a smidge over 2 weeks, I'd have paid a little extra for the faster turnaround offer. Running the configurator to select parts was really slick and easy, the order process was also simple, apart from parting with the money. Communication was good, although the first update stayed the same for a week ish. Once it was being built the updates were good. Especially the email containing the pictures of it assembled pre testing. Delivery was fast once I'd had the despatch notification. Once I received it setup was easy and the PC is working well. On the whole a very positive process I am very pleased with my purchase and would recommend them to anyone spending a fair amount of money on a high end PC. I also opted for the 3 yr full collect & return warranty, working on the fact that I expect this computer to last beyond that without me doing anything to it. The PC doesn't even get warm when putting it under full load and all the parts used appear to be of high quality.”

PC Specialist 5 star review on 18th June 2025

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Posted 1 month ago

“Really well put together computer and great service. Full communication throughout the order. Would recommend!”

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Posted 1 month ago

“The laptop arrived well packaged & was exactly what I ordered. IT took a bit longer than was promised though, hence 4 starts.”

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Posted 1 month ago

“This is the third computer I've had from PC Specialist (2 PCs and a laptop). Very pleased with each one. I wouldn't go anywhere else.”

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Posted 1 month ago

“Ordered a PC through PC specialist and it was delivered in a timely manner with everything as requested in the order. I was also updated throughout the whole process so i knew the progress of my order. Been using the PC for past few weeks and have experienced no issues. Very grateful for the top quality service delivered by the company.”

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Posted 1 month ago

“Bought my pc 3 weeks ago, best purchase I’ve done in a long time. The price was spot on and I can’t thank PC SPECIALIST enough for the insane build. No upgrade needed for atleast 5 years!”

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Posted 1 month ago

“I've used PC Specialist before for both desktop and laptop so no big surprises. The ordering process is good, I like the option to choose each component and there's validation to save you from any obvious pitfalls. Once in the system, after a couple of days queueing, there's plenty of emails to help track progress and the 360 view of the initial build is a nice touch. Although I'm up in Scotland the computer came very quickly with DPD, even though it's passed to a local delivery partner for final delivery. The PC was well packed, no damage. I was able to quickly resolve a couple of minor problems, the display on the AIO cooler could not be configured in iCUE and the GPU support bracket was loose, both possible transit related issues. Going into the case I was able to adjust the bracket and at the same time found a slightly loose cable on the cooler, both issues fixed in seconds. The motherboard, a Gigabyte, shows an odd status code of 08 most of the time, seemingly an unlisted code, when I was expecting A0. This doesn't seem to be a sign of any actual problem, the machine is running well and is much quicker than the one it replaces.”

PC Specialist 5 star review on 17th June 2025

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Posted 1 month ago

“Bought a laptop from them years ago and a PC recently, super happy with the products and the process and the peace of mind that things have been done properly and with guarantees. Will buy my next one from them in 6-7 years or so.”

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Posted 1 month ago

“The entire process was really well communicated, from the customising itself it was clear to know what options were available and where amendments were needed. Receiving regular updates about the building process was really helpful and kept me informed. And the final product I am very happy with!”

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Posted 1 month ago

“Amazing PC and works a beauty, it runs anything smoothly and has had no issues whatsoever. Great computer would recommend people to buy from PCSpecialist as it’s an amazing company”

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Posted 1 month ago

“Wonderful build quality- excellent cable management and reasonable price, will use again in the future.”

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Posted 1 month ago

“The system took about 11 days to be built and shipped. I really appreciated the link to the 360 view of the system at the build stage. Once I received the system I was very impressed. The system was well packaged, had all the additional components, wires and screws, with some added stickers. There was no bloat on the system, with the only added software for fan and RGB contolls. The thing looks great and contains a very shiny graphics card. All in all couldn't be happier with the service and quality of the end product.”

PC Specialist 5 star review on 16th June 2025

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Posted 1 month ago

“Excellent service”

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Posted 1 month ago

“I'm no computer person but my son is,he's over the moon with his PC and to be able to collect it made it so easy,thanks to all”

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Posted 1 month ago

“Sadly I paid extra money for the computer to be built with a quick turn around but the time frame was to short so this didn’t get done. BUT even still they managed to get it done faster than a normal built and refunded me the difference. They were kind and patient with all my emails and questions and helping me get specs together. The pc is here and set up and I am truly in love with it and very happy”

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Posted 1 month ago

PC Specialist is rated 4.8 based on 4,839 reviews