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PC Specialist Reviews

4.8 Rating 6,094 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 6,094 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 15th September 2026
Rhys
PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
333
Anonymous
Anonymous  // 01/01/2019
This is my 5th PC now so I guess that says a lot about them. They have been great for me, great service during the build, after and even after the warranty has run out they have assisted me with fixes. Can not recommend them enough as far as I'm concerned.
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Posted 2 months ago
PC arrived quickly and all worked fine. Great price. Kept in touch through the process and really happy. Thanks
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Posted 2 months ago
I am not computer build savvy, but using some AI chat bots to highlight my requirements I was able to build the perfect machine for my use, and found that I paid for functionality that I need and use, rather than off the shelf builds. I also left some areas out that I can go back to and upgrade in the future should my requirements change. I found the website easy to use and the few weeks with my machine have been perfect. Would recommend and use for other employees.
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Posted 2 months ago
Everything was super easy to understand and the dispatch tracking was great, arrived within said time and was well protected in package and very easy to set up, everything works great.
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Posted 2 months ago
Every time I decide I need a new Build, PC Specialist is always the first stop and I always end up choosing them over any other custom build supplier. The site is easier to navigate and create builds with. I especially like the ability to save a quote for future reference. The build and delivery time was shorter than expected with no additional services paid for such as fast track delivery. The PC performs exactly as expected and haven't had any issues with it, overall very happy with my purchase. PC Specialist have re-affirmed to me why I always come back to purchase new builds from them every few years, quality without compromise, every time.
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Posted 2 months ago
I've been using PC Specialist for decades now. This is my fourth computer from them. Delivery was quicker than expected, the instructions and advice was clear and pertinent. I'm happy with the service.
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Posted 2 months ago
Easy and intuitive online PC ordering system. Extremely helpful with all PC alterations and parts I wished to make after ordering. Great notifications on progress of PC build, testing & delivery. Extremely swift & efficient build and delivery provided here. Great and robust packaging provided. Extremely pleased with my PC build, and the overall service provided by PC Specialist. I would highly recommend PC Specialist to anyone wishing to purchase a new PC or Laptop.
PC Specialist 5 star review on 3rd July 2026
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Posted 2 months ago
Really well packaged, it works perfectly and looks neat so I’m very happy.
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Posted 2 months ago
Very simple to use website and was kept in the loop during the build process. This helped me have confidence in the delivery date. Delivery was smooth and no issues with my new PC. Thank you!
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Posted 2 months ago
Excellent customer service and very helpful, website makes it easy to build and configure. Updates and process after placing order on point.
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Posted 2 months ago
I bought my first PC from PC Specialist in 2008 and have been doing it ever since. It's not just the great equipment they build, that is tailored to your computing needs and also your budget, but it is their fantastic support at the end of the telephone, where you speak to a real person, in Wakefield. Any problems I have had have always been solved without any fuss and never in a rushed manner. The technician has always made sure I am completely satisfied before the call is finished. I bought 2 SS hard drives from them to upgrade my ageing computer and they talked me through the installation of them, cables, connections, software, BIOS, the lot. Brilliant!! When you buy a computer from PC Specialist, you're not just buying the box, you also get a friendly, highly knowledgeable support network and a technical advice service that will fix your PC problems and give you honest, unbiased advice on ways to improve or upgrade your system to meet your changing needs or desires. I wouldn't think of buying a PC anywhere else.
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Posted 2 months ago
My first time buying something like this and I am very impressed. PC specialist have been amazing from providing advice and support prior to choosing the parts to the communication and fast delivery. I look forward to using them in the future
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Posted 2 months ago
PC came fast as it could, no damage whatsoever, easy to setup, and ran better than I thought it would for it's price. Plus the easy tracking which helped me feel better about when I'd get to see it.
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Posted 2 months ago
Overall, I am satisfied with the PC so far, though I did encounter one issue. I ordered the system without a graphics card and informed them of the model I intended to install so the power cables could be pre‑routed accordingly. Unfortunately, the builder left Intel GPU drivers on the system, and since I was not installing an Intel graphics card, this resulted in several complications that I ultimately had to resolve myself using DDU.
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Posted 2 months ago
Fantastic all around
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Posted 2 months ago
Really Quick Delivery and great Laptop! Daughter is really happy with it!
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Posted 2 months ago
Fast and easy, will order again no doubt
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Posted 2 months ago
The pc is nicely built but i will admit prices are high but overall it has been a great job on what you guys do
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Posted 2 months ago
Very helpful website to navigate and order was quick
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Posted 2 months ago
The 'Lafite-Pro 16' laptop that I ordered was assembled for me by PC Specialist to my son's specifications, in response to me telling him what I needed. Having a computer custom built feels special. I am delighted with its performance and looks, the price was competitive, my son found it easy to choose from the options, it was assembled by PC Specialist in just a few days, I was updated on progress, it was despatched promptly, packed well, and arrived without a hitch. I am normally hesitant about ordering computers online. What if something goes wrong, or it arrives damaged? My late partner used this company, and has recommended it to me long ago, and now I can see why. This is clearly a reliable supplier. I have 2 other ageing laptops and I will definitely buy their replacements from this company in due course.
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Posted 2 months ago
PC Specialist is rated 4.8 based on 6,094 reviews