PC Specialist Reviews

Name: PC Specialist
Rating: 4.78

4.8 Rating 4,627 Reviews

97 %

of reviewers recommend PC Specialist

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4.8

Based on 4,627 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 5 star review on 27th May 2025

313

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really easy process to build the PC including ensuring everything was compatible. Really clear updates on progress of the build via my account along with good email comms. PC arrived really well packaged and really pleased with the build - no marks, smudges or scratches and everything worked straight away. Highly recommended.”

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Posted 1 month ago

“Speedy service and delivery. Kept me updated throughout the build process. Really happy with the machine”

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Posted 1 month ago

“Easy company to work with”

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Posted 1 month ago

“I was trying to buy a fairly basic laptop but when I looked at the well known companies, they offered very few customisation options. The PC Specialist website was easy to use and had all the options I required for screen size, disk configuration, OS and CPU. Their pre-sales support answered the phone very quickly and were clear and helpful. My PC was built in a few days (ordered on Monday, delivered on Friday) with an update as stage was completed. The packaging was excellent. Setting up the laptop was as straightforward as these things can be. The one problem I had with my external monitor not being recognised was fixed in a few minutes with a call to Support. I have now been using the laptop for a week and it is performing as I had hoped.”

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Posted 1 month ago

“Having used PC Specialist in the past for a PC for my son, we were in need of a new laptop for the office. This wasn't a pre-built laptop, but I ordered on the Monday and it was delivered by DPD that Friday. Very impressive turnaround time, frequent updates via email and very well packaged.”

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Posted 1 month ago

“Can't fault PC specialist, second time I've ordered from them. 1st time was in 2018. Computer is fantastic, no issues and hopefully none to arise in the foreseeable future. Will use them again :)”

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Posted 1 month ago

“Brilliant service from start to finish. The order was fulfilled in less than a week and the laptop was exactly as ordered (including with a French keyboard). Highly recommended and I would use them again.”

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Posted 1 month ago

“Great website for comparing and building your machine. Very easy to swap components in and out. Also loved the updates on the machine being built, tested and dispatched.”

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Posted 1 month ago

“Brilliant service from PC Specialist who kept me updated with the status of my order at every step. They also contacted me when one part of my order needed to change due to a hardware issue and dispatched the same day after making the change. Very happy with the end product i received!”

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Posted 1 month ago

“Great service, accurate and timely updates, and great value for money.”

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Posted 1 month ago

“This is my 5 or 6th PC from PC Specialist and each time its more of an amazing job. Thank you”

PC Specialist 5 star review on 9th April 2025

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Posted 1 month ago

“The laptop runs really well and was pleasantly surprised how quiet it runs compared to my previous laptop. I would recommend PC specialist if you don't have experience PC building.”

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Posted 1 month ago

“Although I’ve seen some different stories about delivery and production time, I ordered a very respectable build with the 7700XT and 7700X, thinking these would be popular parts and there may be a wait. I did not use the finance option, however. I was told 10 days, it took 9 I believe, and it’s been brilliant so far. I focused mainly on the internals rather than fancying the outside case and fans, etc so I was just expecting a dark and lifeless PC, however the basic fans included with the cases all had RGB which was a nice surprise, with a big (I think acrylic?) screen to see inside. Would (and have) recommend!”

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Posted 1 month ago

“Purchased a 9900x & 9070xt combination - as usual service and build quality is excellent. Have Purchased several PCs and couple of laptops from this vendor since 2007 - Good Service / Customer Support”

PC Specialist 5 star review on 8th April 2025

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Posted 1 month ago

“Kept me well updated as the PC was built and tested. Am very happy with the PC.”

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Posted 1 month ago

“Great service, was able to get the parts I want and arrived much faster than I expected!”

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Posted 1 month ago

“I need to say that their after sales support, and the integrity of their staff are excellent. Without going in to unnecessary detail, I needed help from senior staff at Wakefield. Some months had passed, and a bit of checking needed to be done, but after accepting my concerns they showed me a very high level of personal care. The team leader with the initials MD was a real credit to their company, and went the extra mile for me, in order that I had the best possible outcome. I think the peace of mind you get buying from a company like PC Specialist goes a long way. Touch wood, I now have my dream pc. Really well done.”

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Posted 1 month ago

“Website is user friendly and easy to use. Customer service is of a high standard. Product is dispatched after rigorously testing the systems. I for one go to no other organisation when it comes to buying a new laptop or PC. The name says it all PCSpecialist!!!”

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Posted 1 month ago

“My third purchase over the years. As usual the advice prior to purchase was very useful in helping to decide the configuration and the overall service was excellent.”

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Posted 1 month ago

“Excellent products. Highly recommend. Arrived on time. Great job.”

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Posted 1 month ago

PC Specialist is rated 4.8 based on 4,627 reviews