PC Specialist Reviews

Name: PC Specialist
Rating: 4.79

4.8 Rating 5,038 Reviews

97 %

of reviewers recommend PC Specialist

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Metrics

4.8

Based on 5,038 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 5 star review on 18th September 2025

323

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The process of ordering, building and dispatching was simple. They keep you informed throughout, showing which stage the build is at. I ordered the fast track service and they stuck to it aiming to have it dispatched within a few days. Really happy with my build and is exactly how I expected it to turn out.”

Helpful Report

Posted 1 month ago

“This is the fourth PC that I've purchased from PC Specialist's now, the service has continued to be up to a great standard, in the past when I have an issue they have stepped up to the mark and sorted the problem quickly and professionally. "incidentally the problem was at my doing not theirs". This new PC was a more basic build for them, using the latest components with only the Case, Motherboard, i7 chip, power unit and small SSD card as I was adding in my own graphics card, larger SSD's and DDR5 cards. however the service was excellent and from order to delivery was only 6 days. I particularly liked the online check/schedule that is available with up to the minute awareness of build time. I've recommended this company on my last review and if they remain up to their exceptional standards I shall keep giving them 5 stars. Should you be requiring a new PC this company will not let you down.”

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Posted 1 month ago

“No problems at all. Easy to configure and timely delivery.”

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Posted 1 month ago

“Very quick service... took 7 days to build the pc from the point of order. Obviously it would be more expensive than building your own pc, but I've calculated and they don't take too big of a profit margin compared to getting your own components and building it from scratch... plus you got the warranty sorted out in one place 😀 a no brainer for lazy people like me. No problems yet with my pc (fingers crossed it stays that way lol) and very satisfied with the temps and performance”

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Posted 1 month ago

“An excellent product. I'm still working through all the nuances but it's very impressive just as I'd hoped and expected.”

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Posted 1 month ago

“There was an initial problem with my order, however, when I contacted the team I was given clear support on my next steps. I was then able to return my order and have the problems addressed in a very easy and very timely manner. It was a fantastic service. The initial build did take longer than I would have liked, but it certainly wasn’t an unreasonable amount of time. The online portal meant I was kept informed every step of the way. The end product - my laptop, is great.”

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Posted 1 month ago

“Very helpful in answering questions and coming up with a solution for my sons computing needs, arrived on time and easy to get up and running.”

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Posted 1 month ago

“As always, built with care and commitment and on time. I think this is the fourth time they have built what I wanted.”

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Posted 1 month ago

“Good customer service when I had question about computer parts before buying, was dispatched quickly for a custom PC and when I had a few issues were happy too take back for repair and had computer back relatively quickly for a repair, all round good experience!”

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Posted 1 month ago

“Brilliant customer service and fantastic products.”

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Posted 1 month ago

“Next level service, build quality and all going well I won't need to experience customer service, but am sure that would be 5 star also. Thanks again”

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Posted 1 month ago

“Quick delivery and brilliant product.”

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Posted 1 month ago

“Easy and clear website made ordering my Gaming PC a doddle. Competitive pricing and ability to customise, with plenty of help available on their Forums, meant I got the spec I wanted at a good price. Once ordered updates are provided via email and online and delivery was made in good time.”

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Posted 1 month ago

“Was a very good fast computer, well assembled and quick delivery. Totally recommend!”

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Posted 1 month ago

“The website was very easy to use, obviously I did my own research into compatibility of components for my build but the website is designed so that if you pick incompatible bits for your PC, it flags it before you purchase which is a brilliant feature. Id highly recommend to anyone building their first PC or even someone wanting to make themselves their dream high end PC. I built an absolute beast of a machine and it looks slick, is quiet runs EVERYTHING and I only juuust slipped out of my budget but then I found a snazzy case so thats my own fault 10/10 pc specialist. C.”

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Posted 1 month ago

“For the second time I've bought a PC of these guys and as per usual it has been amazing! Would 100% recommend”

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Posted 1 month ago

“Everything working so far.”

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Posted 1 month ago

“Top team. Pc put together beautifully, order process curated with care and had an expert team member to talk to where i was recommended changes to REDUCE the price and IMPROVE the performance. These guys want to get you the best value for money. Only input required from me was to unbox, plugin, remove internal packaging and connect the wireless antenna.”

Helpful Report

Posted 1 month ago

“PC was build and delivered quickly with plenty of communication from PCSpecialist on the progress of the order. So far everything seems good with the computer, and all in all I think I got value for money. However... I had a nighmare when I first turned on the computer. It immediately tried to install Windows but couldn't find a network. I knew I had ordered a wireless networking card, so couldn't understand what the problem was. The Windows install wouldn't progress past the 2nd screen. In the end I had to use the terminal to bypass this part of the installation process so I could get into Windows and determine the problem. Turned out the wireless card was not installed. A quick ring to customer services revealed that the wireless card was actually a tiny USB dongle. This had been chucked in welcome pack box with the spare screws and brackets and just looked like a lump of black plastic. Once inserted in a USB port we were able to get online and activate windows. Please PCSpecialist, if you are reading this - either ship your computers with these dongles already in a USB port, or put them in clearly labelled packaging. The instructions provided were not helpful either because they are so generic. Other than that everything has been good.”

Helpful Report

Posted 1 month ago

“I got my custom pc in 1 week, flawless experience, im really happy with the service and the pc as well. Thank you !”

Helpful Report

Posted 1 month ago

PC Specialist is rated 4.8 based on 5,038 reviews