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PC Specialist Reviews

4.8 Rating 6,094 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 6,094 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 15th September 2026
Rhys
PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
333
Anonymous
Anonymous  // 01/01/2019
Excellent service and quality
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Posted 3 months ago
I'm a returning customer and am always happy with what I receive. Works perfectly out of the box, the laptops are well designed for tinkerers. The website is well designed to get you where you need to be for whatever computer you need.
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Posted 3 months ago
I am really pleased with the menu driven purchase and selection process. Then being able to monitor it through the build and dispatch to arriving at my home, outstanding. The performance has exceeded my expectations, after retiring my coal driven Dell. In summary, brilliant.
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Posted 3 months ago
Fast delivery, excellent communications and the device works perfectly
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Posted 3 months ago
Was looking for configurable and expandable laptop for business use, their reputation is very high for desktop game builds so thought i would give it a go for a laptop and so far so good - good value for money, cheaper than the big brands, and upgradeable, no more soldered RAM. First machine is an experiment i will run for a few months and if it is positive, then they'll become our default machines of choice. Quick delivery, exceptionally well packaged, early impressions very positive.
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Posted 3 months ago
Great company overall. The website was easy to navigate and picking the parts was seamless. They kept me up to date throughout the process and sent me a 360 view of the PC once it had been built. It came exactly on time and the PC was packed comfortably. Great PC. Highly recommend.
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Posted 3 months ago
I have been using PCSpecialist for more than 10 years, just received my second laptop, the first was 6 years old and still going strong. New laptop very solid, with aluminium chassis. Very solid machines, clearly throughout build selection, good range and excellent build quality. Fast delivery and excellent post purchase support.
Helpful Report
Posted 3 months ago
Very easy to use the web site, easy to reconfigure and change the PC spec and it lets you know if things wont fit or arent compatible. Its great. Really good prices and they keep you up to date with what stage they are up to with building and shipping. PC arrived and was all good to go. All worked first time. Delivery was good, as I was out a couple of times but they tried again.
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Posted 3 months ago
Great bespoke rig, great service, great communication and great delivery right within the promised timeframe (rushed job). Laptop is a monster, screen is awesome and am delighted through and through. Happy customer indeed!
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Posted 3 months ago
Very pleased with my rig I 'created' and very pleased with the service PCSpecalist provided. They kept you informed of the progress of the build and gave you a 360 view of the finished product as well. I unfortunately had to return my first build but this was nothing to do with PCSpecalist but the courier who had dropped my package damaging the chassis of my PC. PCSpecialist arranged a pick up straight away and started a new build immediately. so I can't fault the after sales service either.
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Posted 3 months ago
The PC I ordered arrived on time and was well put together, had some issues with AMD drivers (nothing to do with the assembly the actual GPU software) and their support fixed the issue remotely in under an hour. Great service highly recommended.
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Posted 3 months ago
The service offered from the point of order was second to none. I received regular updates on the build process along with 360 degree images of what the pc would look like. I would definitely recommend PC Specialist to any of my friends and colleagues.
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Posted 3 months ago
The website was really easy to navigate and create my PC. The order was processed quickly and I had updates throughout the process, with a 360 photo at the end so I knew what to expect. The PC arrived with a slight delay due to the shipping and they contacted me to apologise and refunded me the delivery charge. I had to call the support team when the PC arrived due to getting the full Windows Operating System added, they actioned it really quickly over the phone and stayed on the phone until I was fully logged on. The PC itself is great and looks exactly how was shown and described in pictures. Overall really happy - 4 stars due to the above.
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Posted 3 months ago
Very easy to use website to pick the parts wanted, order was processed very quickly and arrived within a 5 days! It was great to have the 360 view update of my build before it went into testing. On arrival (DPD delivered and were great) the PC was easy to setup and attach the wifi antenna which had come with separate instructions to my email. A major upgrade to my last machine at a good price, thanks team!
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Posted 3 months ago
Easy website to use with plenty of choice, fast service computer built and despatched in 2 days, arrived by Courier exactly when they said it would
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Posted 3 months ago
I’m very happy with the PC i got. As my first PC ever, ordering from PCSpecialist was a great experience. The website made it easy to customise and choose the exact components I wanted, and the whole process was straightforward.
PC Specialist 5 star review on 11th June 2026
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Posted 3 months ago
Had a great experience, they were always there to help. Very responsive, product excellent. Very pleased I choose them.
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Posted 3 months ago
Top-tier service. From ordering on the website to dealing with customer service, building stages, and finally being shipped. The service has been the best.
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Posted 3 months ago
Quality components. Good delivery. Easy communication by telephone.
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Posted 3 months ago
Excellent service, very fast assembly/testing and QA combined with a fast despatch. Phoned the help line due to an issue setting ip which was finger trouble this end. Clear and concise guidance from a sound professional, sorted in five minutes. PC Specialist highly recommended
Helpful Report
Posted 3 months ago
PC Specialist is rated 4.8 based on 6,094 reviews