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PC Specialist Reviews

4.8 Rating 5,352 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 5,352 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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PC Specialist 5 star review on 17th December 2025
AR Imagery
PC Specialist 4 star review on 15th December 2025
Pete
PC Specialist 4 star review on 15th December 2025
Tom
PC Specialist 3 star review on 14th December 2025
Julian
PC Specialist 5 star review on 6th December 2025
Anonymous
PC Specialist 5 star review on 8th October 2025
Dunc
PC Specialist 5 star review on 18th September 2025
Claire
329
Anonymous
Anonymous  // 01/01/2019
Good service, good price
Helpful Report
Posted 2 months ago
Great service, simple and streamlined ordering process, lots of communication and the PC itself is great! Highly recommended.
Helpful Report
Posted 2 months ago
These guys were amazing, i can highly recommend using them. The service was quite despite building time, and you get loads of customise options all for a very reasonable prices.
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Posted 2 months ago
my pc is great. came in a neatly packed box with loads of padding. the delivery guy was good too. it runs all my games on max spec, I am very happy.
Helpful Report
Posted 2 months ago
Searching the internet, this company has good reviews so I accessed the site to see what they could do for me. Following the clear instructions on how to build your own PC, I went through the quote option and chose from the many choices what I wanted. I then requested the quote and was pleased to see recommendations come up, not to spend more money but stating I didn’t need one part I chose and I could downsize the power option. I followed the instructions and got the final quote and was very happy. I then went through the payment option and received confirmation of payment. Over the next few days I got regular updates on the state of my PC’s build including a picture of the assembled unit prior to testing which is done before they send it to you. Whether PC arrived, it was excellently packed and using the installation emails received, I set up the PC and ran windows install. I have to say I am very impressed with PC Specialist and recommend them highly
Helpful Report
Posted 2 months ago
My new PC was ordered and delivered all within 8 working days. My last one gave great service for the last 13 years with no problems, I hope this one will be just as good. Thank you PC Specialist
Helpful Report
Posted 2 months ago
Great pc's and service as usual, BUT, we use a different version of Microsoft Office 365 as a firm, so we need to uninstall the current one, this used to be fine as there was 1 or 2 files. There is now over 50 365 and OneNote files that require manual uninstallation as there is no other possible way to remove them even using commands. We don't need a million other language installs. The quickest way to do this now, rather than spending 3 hours uninstalling software is to reset the pc after setting it up already then waiting for it to reset. It's an unnecessary pain and highly irritating and a waste of time.
Helpful Report
Posted 2 months ago
Really good comms, good value for money. Would definitely use again / recommend.
Helpful Report
Posted 2 months ago
Easy to follow web site. Helpful email updates along the whole process and a superb portal to see where your order is at.
Helpful Report
Posted 2 months ago
Kept me updated on my order progress and gave me photos of my pc build. Excellent service, well packaged, quick turnaround.
Helpful Report
Posted 2 months ago
I've bought rigs from PCS for over 10 years and they are without exception one of the best providers of IT equipment out there. Cannot recommend more. 100/10
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Posted 2 months ago
I was looking for a new pc and wanted to choose the parts. PC Specialist give me options and made good builds. It took a while but not to long to get the pc. It was really good really good packaged so it arrived safe. Started it up and it worked perfectly. Thank you PC Specialist.
Helpful Report
Posted 2 months ago
Would 100% recommend, their support team are super helpful and patient when I wasn’t sure what specs I wanted/needed, and I’m delighted with the PC. Will buy from here again
Helpful Report
Posted 2 months ago
I am so happy with the product that was delivered! I have never 'built' my own PC before, and I wanted something that was more unique than a standard shop PC. I haven't really trialled it so far, but is working excellently for standard work! The service was great and very straight forward. No concerns as yet. I would definitely recommend.
Helpful Report
Posted 2 months ago
Great experience from the first call to delivery. This is my second PC from PCS and I'll come back again.
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Posted 2 months ago
I've had 3 new custom pcs from PC Specialist; I keep coming back for good reasons. The service is efficient, quick and comprehensive - and they always go out of their way to help when you need technical support.
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Posted 2 months ago
From start to finish great experience and wow what a pc i have
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Posted 2 months ago
I am really happy with my custom pc, it performs as expected. Wanted to change a part on the pc and it was really easy to do it. Ordered on monday and received on Sunday so it was really nice to try it on weekend. Would definitelly recommend 10/10.
Helpful Report
Posted 2 months ago
Overall experience was great. My order was fulfilled quickly and there was good communication throughout the whole process. Very happy with the PC that I received.
Helpful Report
Posted 2 months ago
Great service. It was fairly easy to design the PC, and the delivery time was good, as was the information I received on setting up the PC. The only thing I could hope for improvement on would be making the design part easier for people who know nothing about computers. Maybe a ‘required’ tag and an information button you can press that explains what something is?
Helpful Report
Posted 2 months ago
PC Specialist is rated 4.8 based on 5,352 reviews