PC Specialist Reviews

Name: PC Specialist
Rating: 4.78

4.8 Rating 4,626 Reviews

97 %

of reviewers recommend PC Specialist

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4.8

Based on 4,626 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 5 star review on 27th May 2025

313

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I appreciate the choice to be able to custom configure. It really allowed me to modify the build based on my budget to it's upper limit perfectly. The PC in question has no flaws and I am really happy with the Mini-ITX build I have. It is nice that I am now able to play highly intensive games. I have no issues whatsoever whilst the only area for critique would be delivery. I paid £100 for 1 day dispatch and whilst this was done at my own choice I could have upgraded to a 4060TI with that power however that is not a problem to be honest, for those that can wait. I could have gone for a pre-build model with that money however the most unique thing about this is the fact that is is custom configured and a Mini-ITX build so the choices made here and pricing are understandable. PC Specialists continue to be amongst the UK's top choice for PC builds as well as being in the affordable range and not a rip off. I am happy with my new PC”

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Posted 1 month ago

“Affordable Laptops and a reasonable turn around for a custom build.”

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Posted 1 month ago

“Customer service has been excellent throughout the process. From what I can tell, the hardware seems good. The fan is strong and the case is well ventilated. The machine arrived as expected. However, I'd recommend ordering without Windows. The Windows image installed was over a year old, required many hours of updates, and then started erring out when updating. I spent many hours trying to fix this, including doing a full reset and talking with their customer service for hours. The technician informed me that this issue occurs somewhat regularly with their computers. Finally, once I downloaded a brand new Windows install from Microsoft and installed it via USB, everything is working perfect.”

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Posted 1 month ago

“My son is a gamer plus also does home online schooling and this is perfect for him. The company provided great communication on when I was being build and tested to delivery all with time scales”

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Posted 1 month ago

“Pre-order advice via 2 phone calls and kept well informed of build progress throughout, including video of actual machine. Small software issue resolved remotely via support call.”

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Posted 1 month ago

“Designed and commissioned a custom PC on a wednesday and Friday It was delivered. 10/10”

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Posted 1 month ago

“this is my third or fourth desktop in 20 years or so. PCS are my go to computer builder. Now retired, so don't need to much sophistication, but basic is good. Easy to build, but some options not available in basics, eg disk drives. Still getting to grips with Windows 11. Sometimes change is not always for the better! Cut and paste in Outlook appears to have disappeared and I'm having trouble getting it back. Otherwise all is OK”

Helpful Report

Posted 1 month ago

“I have been using the services of PC Specialist for a while now. My latest purchase was a custom build laptop. The things that really stand out are: The build quality, speed of end-to-end delivery, value for money and being kept informed at each stage of the order.”

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Posted 1 month ago

“Easy website to navigate and choose parts. Forum also good for advice on getting best bang for buck out of your components. Only took on days from rorder to delivery. Parcel was well packaged with good instructions . PC working flawlessly.”

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Posted 1 month ago

“great pc bought for gaming. i had 1 query with my pc which was sort straight anyway over the phone and via giving access to the pc. delivery was on time with no damage to the box. 5/5”

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Posted 1 month ago

“PC Specialist kept me well informed throughout the build process and managed to get my new pc to me quickly.”

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Posted 1 month ago

“Fast delivery and flexibility to choose specifications to suit my needs. As a Linux user I would have appreciated more detailed information about the build to assist with driver selection.”

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Posted 1 month ago

“I needed a laptop that was fast and light, and with my build that is exactly what I got…with quiet thrown in for free!”

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Posted 1 month ago

“Jonathan made it very simple to order and everything was correct when they arrived. No issues since setting it up and the price was cheaper than elsewhere. Overall I cannot fault the whole experience!”

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Posted 1 month ago

“Asked for changes after first ordering and they accommodated them all no issues and also helped when I had a issue with windows after getting the pc fantastic”

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Posted 1 month ago

“Fast delivery, affordable and they're very reliable from my experience purchasing 5 rigs from them”

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Posted 1 month ago

“Excellent quality, cheap, perfect build. Although long delivery time”

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Posted 1 month ago

“Excellent build quality, quick delivery. Able to configure both the PC and Laptop to specific business needs. All in very happy with service.”

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Posted 1 month ago

“Excellent website allows correct combination of components. Reasonable time-scale for construction/delivery.”

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Posted 1 month ago

“The ordering process, building and waiting time through delivery and of course the quality of build itself - all amazing. This is one of the business I never heard of before, and are absolute legends, while keeping the prices low. Highly recommended!”

Helpful Report

Posted 1 month ago

PC Specialist is rated 4.8 based on 4,626 reviews