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PC Specialist Reviews

4.8 Rating 6,094 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 6,094 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 15th September 2026
Rhys
PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
333
Anonymous
Anonymous  // 01/01/2019
I always use PC Specialist for my desktops and laptops. Excellent service, quick delivery and made to my specs.
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Posted 2 months ago
The website is easy to use so you can built the laptop with your own specifications
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Posted 2 months ago
Very happy with my pc would definitely recommend pc specialist to anyone who is looking for a gaming pc
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Posted 2 months ago
Very happy with my purchase. Built quickly, and the quality of the build is perfect.
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Posted 2 months ago
everything working, delivered on time
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Posted 2 months ago
great service , very happy with my PC once again great company
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Posted 2 months ago
Have used PC specialist for some years. Once again excellent reposnive customer service and delivery on time.
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Posted 2 months ago
Been a customer with PCS in the past and they knocked it out the park this time! Build looks incredible. Had a scuff on the top case panel but they were more than happy to arrange a free replacement. Will definitely be a customer again in the future
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Posted 2 months ago
Very happy with this company. Quick, easy and simple delivery was inside a week of ordering and system works like a dream
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Posted 2 months ago
I couldn't have built this myself cheaper and with better components. Well built and delivered quickly. It's the 2nd gaming device I have bought from here, and both are excellent. After care on my previous buy was exceptional.
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Posted 2 months ago
I recently drowned my laptop with a full glass of red wine all over the live keyboard ! I loved that laptop - it was the second that I had bought from PC Specialist and, since I didn’t feel that I’d be able to trust it even it could be resuscitated, I have now bought a third - and it’s great. I’m so glad I found PC Specialist some 10 years ago – their spec options are good, their product quality is good, delivery is good and their support, needed this time because I was struggling with a set up problem, is superb – thanks again Thomas.
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Posted 2 months ago
If I hadn’t opted to include the Home Installation service, I would probably have been writing a 5-star review. As it is, I did go for the home installation service and I feel totally cheated and ripped off. It was a total waste of money. The technician was not a PC Specialist employee – he was not even an Order Work employee – he was self-employed. He achieved nothing that I couldn’t have managed on my own and left me with a PC that was not working after 4 hours. I included in the order a digital licence for Microsoft Office 2024 and the technician told me a load of absolute rubbish about how I should access Word and Excel – the truth is he hadn’t a clue. Thankfully I got some advice from Joshua Fletcher at PC Specialist and was eventually able to sort it out for myself – Thank you Joshua. His expertise is what I expected to get from the installation technician but I got nothing of the sort. Anyone considering including the home installation service should think again. Do not pay £171 for someone to plug in the system and connect the wires – the advice that comes from PC Specialist is sufficient to enable you to get that right and, from my experience, you get nothing else for your money.
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Posted 2 months ago
Amazing Products and Amazing Service This is the third PC I have purchased from PC Specialist and I am thrilled with my new laptop. You cannot get such amazing specifications at such good prices anywhere else and you can customise the specifications to meet your budget. Their computers are reliable and dependable and will give you great service for many years. If that is not enough PC Specialist's customer service is exemplary and I wish other companies were like them with their own customer service. Highly recommended.
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Posted 2 months ago
Pc arrived safe and was setup ready to go have had zero issue
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Posted 2 months ago
Great in every way really.
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Posted 2 months ago
They were friendly quick and I love my new laptop. 10/10 great service and would and do recommend to friends and family
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Posted 2 months ago
The build is clean and honestly runs an absolute treat. In all fairness I went overkill for what I’m using it for but I’ve future proofed myself at a reasonable price point for the specs I got. Main thing for me is just how clean the cable management is throughout the case. From company’s (I won’t name) in the past I had paid for cable management to be done well and instead I’d get zip ties and a big mash up of cables shoved in behind the mobo, squished up to the PSU. This wasn’t an issue with PC Specialist - The cable management is clean! And nicely organised. The parts having given them a proper stress test all report back as working above the normal standard. The parts are pristine and working a treat. Very happy with my build and the standard pc specialist have upheld. If your thinking of getting a PC, this would be the company to get it from 🤝🙌
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Posted 2 months ago
Everything went smoothly, quick dispatch and easy setup. Pc is even better then expected.
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Posted 2 months ago
Pc doesnt fully work, keeps having issues with graphics card on boot up
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Posted 2 months ago
Very easy to build and select what parts required good pricing and kept me well informed every step of the process very happy with my final product
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Posted 2 months ago
PC Specialist is rated 4.8 based on 6,094 reviews