PC Specialist Reviews

Name: PC Specialist
Rating: 4.79

4.8 Rating 4,839 Reviews

97 %

of reviewers recommend PC Specialist

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4.8

Based on 4,839 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 4 star review on 31st July 2025

319

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy way to configure your own PC, Great service fast delivery and brilliant product. This is my 2nd PC from these guys, brilliant products”

Helpful Report

Posted 1 month ago

“This is my second PC bought from PC specialist, 1st was amazing never had any problems. This one has been frought with issues. Windows11 updates killing the PC almost every time. Fails to recover image, fails to install updates, fails to detect keyboard and mouse in windows. Support form PC specialist has been good though, just wish i didn't need it”

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Posted 1 month ago

“We buy a lot of computers from PC Specialist and have always been extremely happy with the build quality and performance of the PCs.”

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Posted 1 month ago

“New PC was built and shipped within 2 weeks. This is the 3rd PC my partner and I have bought from PC Specialist, and each time the PCs and support have been great.”

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Posted 1 month ago

“Delighted with my new PC. Build quality is high, the communication & updates during production were great, and the delivery was on time and packaged very well.”

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Posted 1 month ago

“Ordered my customized PC online at a good price and I was kept informed of the progress of the build. When the computer was dispatched DPD the courier were very good with the delivery. PC works well and was easy to set up.”

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Posted 1 month ago

“Great machine which acheives the spec we need for multiple rendering and CAD programmes to work simultaneously. Simple smart chassis. Thank you for your services”

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Posted 1 month ago

“Ordered my customized PC online at what I considered a very competitive price and right from the start I was kept informed of the progress of the build, enjoyed the progress picture. When the computer was dispatched DPD the courier were very good with the delivery. First class service from start to finish. Well Done !”

Helpful Report

Posted 1 month ago

“I ordered an Elimina Series laptop and set up a dual boot with Windows 11 and Ubuntu. It works pretty well. The build quality is good, but I feel the sound could be better. The build and delivery time were within the expected range. Overall, I’m very happy 😊”

Helpful Report

Posted 1 month ago

“I've been using PC Specialist for years, I've never had any problems that couldn't be sorted, they're always extremely well built and the staff are extremely helpful, I recently purchased a Laptop for my mum and she's over the moon with it! Very happy long customers.”

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Posted 1 month ago

“Pc is awesome, runs great and very little setup.”

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Posted 1 month ago

“Good pricing, excellent build quality and a machine built just to my specs. What more could you want? You can pay extra for a faster build time if you want but the standard service in terms of time from order to delivery was OK for me.Very Happy.”

Helpful Report

Posted 1 month ago

“PC Specialist built my new PC for a reasonable price when you factor in the cost of components and faff associated with building a new PC. I did however buy and add a graphics card separately due to cost. I did feel the build time could have been a bit faster. There was also a slight problem with the case whereby the flymesh was touching the case fan but this was resolved very quickly and satisfactory with a new mesh delivered rapidly.”

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Posted 1 month ago

“When it comes to laptops, I don’t think PC Specialist always offers the best price-to-performance (which isn’t too surprising since they’re custom builds), but their warranty and repair service is the best I have used. I’ve bought a few laptops from them for family over the years, and any time there’s been an issue, their warranty service has been easy to use - DPD collection, quick turnaround, no hassle. Even when the parts warranty ran out, the repair costs were fair and not the usual massively inflated prices I have come to expect from alternatives.”

Helpful Report

Posted 1 month ago

“My previous pc that I bought 8 years ago had finally come to an end, nothing I was doing on it was working and everything had really slowed down. I decided that it was time to buy a new one, Pc Specialist made it easy, I could have purchased the parts separately and built it myself as I have done before, but having recently had a new born arrive, I decided to leave it to the professionals, I checked the cost of the more expensive pieces online and to be honest I felt PCS gave a fair mark up, I am extremely happy with the product, its so smooth, looks amazing, and allows me in my limited free time to do exactly what I want. Thank you PC Specialist, I'm sure in another 8 years ill be reaching out again, for you to work your magic.”

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Posted 1 month ago

“Yet again very happy with my purchase from PC Specialist. This is the third computer I have ordered from them with no problem at any stage. The only reason for buying the recent purchase was that my old PC was still going strong after what must be at least 10 years, but was running Windows 10 that will soon stop being supported. Having previously worked with PCs both at work and home have now moved to a Initia Nova 16 laptop. Once again no problem with the ordering / delivery process and everything has worked from the off. Only slight disappointment is that the identifiers on the keys can become indistinct if the light is in the wrong direction and there appears to be no way of knowing whether Caps Lock and Num Lock are on. But this is probably due to my inexperience with laptops and so not asking the right questions prior to purchase. But all in all, very happy.”

Helpful Report

Posted 1 month ago

“2nd time purchasing from PC specialist and it definitely will not be my last! Professional, helpful and they don't just wanna make you spend all your money, they actually try too help you save by including information such as better components which will work better. Very fast and my computer looks absolutely gorgeous and it runs amazingly!! They have plenty of options too choose from wether you want too have a top spec gaming PC too push the limits and explore those fantasy mmorogs with or you could choose a computer made for the combat specialist or shooter games; aswell as a average office computer. Affordable, reliable and reputable company I highly recommend”

Helpful Report

Posted 1 month ago

“I recently purchased a custom-built desktop gaming computer from PCSpecialist, and I was more than happy with the entire process and outcome. The ordering process was incredibly easy with all the configuration options you could want, but it was easy to use and understand/follow. I myself have a background in building PCs in the past, so my knowledge of what goes with what is probably better than your average joe, but due to time constraints it was easier for me to have someone source parts/build it for me. The PCSpecialist portal (as well as emails) kept you well informed and up-to-date with where in the process of production it was. You event got a 3D picture of the finished build so you could see what it'd look like. The final build quality is great and very proffesional, perhaps even better than I could have done in certain areas! E.g. the cable management was exceptional and they went above and beyond in other areas, like fan placements, which makes you realise somewhat actually thought about it as if it was thir own PC as they were building it. The boxing and packaging was also amazing, making sure that it stayed safe in transit! All in all, I'm very happy with my purchase.”

Helpful Report

Posted 1 month ago

“I recently purchased a custom-built gaming PC from PCSpecialist, and I couldn't be happier. The ordering process was straightforward, and there are loads of different configuration options. I relied on expertise within their forum which were very helpful in correctly configuring this PC for my needs. The build quality is exceptional, and the PC performs exactly as advertised. Real tidy cable management, and the system is very stable and quiet. The production was well updated showing which stage the build was in and the delivery process was quick, on time and easy to track. The system was also well packed with plenty of padding. Highly recommended”

PC Specialist 5 star review on 10th June 2025

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Posted 1 month ago

“Great value, fast delivery. Thought I had a scratch on one of the glass panels and emailed support. They came back straight away and were very helpful. Turned out to be a scratch in the plastic protection sheet that I should've removed so all good. Would recommend.”

Helpful Report

Posted 1 month ago

PC Specialist is rated 4.8 based on 4,839 reviews