PC Specialist Reviews

Name: PC Specialist
Rating: 4.79

4.8 Rating 4,836 Reviews

97 %

of reviewers recommend PC Specialist

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4.8

Based on 4,836 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 4 star review on 31st July 2025

319

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service, with 360 degree video of workstation sent to me during construction/test. The only downside was inaccessible USB ports due to misalignment in the case (see photo). This was evident in the build image supplied by PC Specialist, and should really have been picked up in the final quality control check, before shipping. It was an easy job to re-align by reseating the card in the mother board, as advised by customer service, but should not have been necessary in the first place. Other that small thing, I would have no hesitation in recommending PC Specialist to other computer enthusiasts looking to source a bespoke piece of hardware. My AI image processing models now run in a fraction of the time they used to!”

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Posted 15 hours ago

“Great delivery time, and so for an amazing pc for a reasonable price.”

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Posted 2 days ago

“I have bought my computers at PC Specialist for over 15 years, and they didn't disappoint this time with my first laptop. As soon as you want something slightly non-standard (in my case two SSD drives in a laptop) this company is the place to come to get exactly what you need. They even discovered a problem testing my build and were super friendly about how to reconfigure to overcome the problem (though minor note - I had to find out what the holdup was on their website, they didn't quickly advise me there was a problem). Will use them again for my next computer.”

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Posted 2 weeks ago

“The quality of the PC is excellent as is the price and spec.”

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Posted 2 weeks ago

“Very quick and a very good PC”

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Posted 2 weeks ago

“The ordering and delivery process was great but got a bit channel after delivery. The computer refused to boot to windows but the customer support was helpful to fix it.”

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Posted 3 weeks ago

“Easy to use website for PC enthusiasts. Reliable company who i hadn't used in 10 years, but the recent purchase demonstrated they are still as good. Pc build quality was of a high standard and was packaged well for delivery.”

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Posted 3 weeks ago

“Everything arrived well packed and working as expected. The Liquid Series laptop cooler didn't come with instructions they were emailed which I hadn't noticed. A slip in the box would help saying the instructions are emailed separate.”

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Posted 4 weeks ago

“Great flexibility in setting up the workstation. Minor critic: Disabling the Windows OS option did not warn me that the chosen wired network card is not supported by current Linux (Ubuntu) versions.”

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Posted 1 month ago

“I am impressed by the customisation levels offered on the website and also the build quality of the finished PC. ALSO, PC specialist's own branded monitor is excellent value for money and I highly recommend the company in general.”

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Posted 1 month ago

“Very happy with my new PC the only thing that let it down a bit and hence the 4 stars was that the cables for me to connect my graphics card where to short and made the turn to connect them to be very tight so I had to undo the lovely cable management to slacked off the cable enough to make a softer turn to the graphics card. Other than that all 5 stars.”

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Posted 1 month ago

“The laptop arrived well packaged & was exactly what I ordered. IT took a bit longer than was promised though, hence 4 starts.”

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Posted 1 month ago

“Pc is awesome, runs great and very little setup.”

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Posted 1 month ago

“PC Specialist built my new PC for a reasonable price when you factor in the cost of components and faff associated with building a new PC. I did however buy and add a graphics card separately due to cost. I did feel the build time could have been a bit faster. There was also a slight problem with the case whereby the flymesh was touching the case fan but this was resolved very quickly and satisfactory with a new mesh delivered rapidly.”

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Posted 1 month ago

“Buying process was smooth and the PC is what I wanted. Only small thing, but would have liked clearer idea of timings for delivery. Would still recommend.”

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Posted 1 month ago

“Overall the PC is really well built and PC specialist respond to customer queries promptly. But the lead times on the site aren't accurate and you have to chase for any update mostly only getting vague answers that you can just get on the website. (When you are spending the amount of money people generally spend customer service I'd say is slightly more important than what you actually get) In conclusion the job they are paid to do which is building pcs they are very good at customer service not so much.”

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Posted 1 month ago

“Very fast delivery, helpful team and great website UI.”

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Posted 2 months ago

“I have been a customer for many years. I am very happy with the performance of the system I specified. The PC was obviously handled roughly by the courier, as it arrived tipped over inside its box, with the padding torn and loose. It looked like the box was too big. Fortunately the system doesn't seem to have suffered any ill effects.”

PC Specialist 4 star review on 22nd May 2025

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Posted 2 months ago

“Pc is great, just took longer than expected to arrive.”

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Posted 2 months ago

“My pc is amazing, ok service however my external SSD doesn't work on this computer and the issue isn't apparent, I've had pcspecialists and Samsung on the issue”

PC Specialist 4 star review on 15th May 2025

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Posted 2 months ago

PC Specialist is rated 4.8 based on 4,836 reviews