PC Specialist Reviews

Name: PC Specialist
Rating: 4.79

4.8 Rating 5,350 Reviews

97 %

of reviewers recommend PC Specialist

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4.8

Based on 5,350 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 5 star review on 17th December 2025

329

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time using pc specialist as a source but this is my second custom build and so far it has not disapointed. Does what it was built to do with ease. Service was quick and detailed throughout. Package arrived unscathed, good packaging and without issue, which i was thankful for as i had actually had a previous attempt at a purchase from another vendor go missing before it was out for delivery. No such issue with pc specialist however and maybe it was just meant to be, as this product packs a serious punch, with its top specs actually at a better price than i was paying for a prebuild unit else where. If i were to pick holes, and seek a reason to have something negative about the product. So far all i can come up with is the placement of the usb ports on the laptop. But seriously this is being fussy.”

Helpful Report

Posted 1 day ago

“Third PCS machine. Needed assistance to complete spec due to issue finding a case that would allow DVD drive! Ordering and delivery fine - in my case courier was excellent. Had to get PCS to re-install Office Home 2024 after I managed to remove it! This was done through remote support and was fine - although during this the technician applied five motherboard updates and several NVIDIA ones which I think maybe should have been done prior to delivery. Very pleased (again) with my new PC.”

Helpful Report

Posted 1 day ago

“My new PC is a fine device and I'm very pleased with it. The reason I haven't given 5 stars is that the box it arrived in had been damaged, and there is a dent in one of the side panels. The photo shows the state of the box on arrival. I see that another reviewer has commented on DPD delivery, so I think there's a courier problem that PC Specialist needs to address. Otherwise, great.”

Helpful Report

Posted 1 day ago

“In total I have had 2 computers from PC Specialist. The first at the beginning of 2021 and now the successor to that which I've been using for the last 3 weeks. Ordering from the pre-built gaming pc's tab on their website allowed for this current pc to arrive at my door within 2 days, which is outstanding. The previous pc I bought from them was a custom build and so If I recall correctly it took 25 days to arrive which wasn't satisfactory. I've given 4 stars because the pc I got back in 2021 initially had noise problems coming from the PSU so after waiting 25 days to get the pc I had to send it back and wait another few weeks before being able to properly use the pc extensively. Other than that their website and customer support is simple and trust worthy. They keep you up to date with what stage and where you're package is every step of the way and they have prices which are currently unbeaten from what I've seen. I took a month researching computers on different websites before buying the one I've got now, PC Specialist was by far the cheapest. My specs are: RX 9070XT, 7800x3d, 32gb ddr5, 2tb ssd, 850W gold PSU. The price for these specs in a pc on other sites was about £100 more at least. Overall a great place to get a computer, I will most likely use them again when getting my next pc.”

Helpful Report

Posted 2 days ago

“Did everything they promised so no complaints. Needed someone more IT proficient to explain what I needed to choose so perhaps room for an improved service to cater for us luddites. Delivery was a bit frustrating too. Still, would definitely use again.”

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Posted 2 days ago

“the computer component setup/choice was easy and the customer service was quick and efficient”

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Posted 2 days ago

“Good service.”

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Posted 1 week ago

“Mostly good but air intake at the bottom sucking in the dust from the carpet, not great.”

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Posted 1 week ago

“Nicely built PC which looks great and for a great price considering the spec!! Would give 4.5 stars if possible. Can’t give 5 stars as my parcel arrived opened and the PC gives off an intermittent creaking noise when under load (more of a mild annoyance than a complaint).”

Helpful Report

Posted 2 weeks ago

“Easy to spec and kept in the loop about what stage it was at. Lovely pc and good value for money given the current market. Would recommend over other companies I’ve used in the past.”

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Posted 3 weeks ago

“Simple process to build a PC with lots of options and clarity on price.”

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Posted 3 weeks ago

“Website very easy to navigate. Competitive pricing. Very helpful sales staff. Great communication following order through to delivery.”

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Posted 4 weeks ago

“Quite simply, you get what is on the tin… excellent communication during the assembly and testing process, with regular updates. Delivered 10 days after ordered within the advised time slot and no issues with setting up the machine. One small gripe, not all the components were in stock, consequently I upgraded the processor and cost”

Helpful Report

Posted 1 month ago

“Neatly made, short lead time, good communication, will need to get used to W11”

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Posted 1 month ago

“I am really happy however the was an issue however with one quick phone call they took me step by step and taught me how to fix it”

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Posted 1 month ago

“Second time ordering love the emails which kept us up to date. Speedy delivery. Unfortunately the monitor was damaged and I had to go through the manufacturer for a replacement rather than PC Specialist which was a rather painful experience but all sorted now.”

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Posted 1 month ago

“The delivery was swift and the the customer service was good. Thanks again”

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Posted 1 month ago

“Very professional , realy happy about how build my new pc , comunication for the build progress very excellent and very easy to use the webside for pick up the component . High recommend this company to all .”

Helpful Report

Posted 1 month ago

“Although the laptop I needed wasn’t available from stock, it arrived in the expected timescale. I liked the online update system which seemed to be accurate and managed my expectations wellto.”

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Posted 1 month ago

“PC Specialist delivered exactly what I configured .. the config initially was easy with the website using error messages if one part didn't go with another .. They kept me updated at every stage of build and delivery was swift once dispatched .. Can't fault the service. Recommended”

Helpful Report

Posted 1 month ago

PC Specialist is rated 4.8 based on 5,350 reviews