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PC Specialist Reviews

4.8 Rating 6,094 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 6,094 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 15th September 2026
Rhys
PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
333
Anonymous
Anonymous  // 01/01/2019
PC Specialist made the whole process of ordering a new computer very easy, website was easy to use and compare components with lots of different options. would recommend and use again
Helpful Report
Posted 3 months ago
Ordered my PC on Monday at 12:30 and it came Friday at 8 am fast delivery wasn’t expecting that very happy with my computer. It is absolutely unreal. I’ve gone from playing games at 70 FPS to 360 FPS I’m so happy with my purchase if I ever get another computer, I know where I’ll be buying it from!
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Posted 3 months ago
I've Used PC specialist for years now, always top service with great builds and fast timing.
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Posted 4 months ago
The people who served myself and my father who also purchased a PC from you were very friendly and informative. Incredible grateful for the patience and help received when looking for our gaming PC's. Thank you for your time, great service and fantastic products.
Helpful Report
Posted 4 months ago
The people who served myself and my father who also purchased a PC from you were very friendly and informative. Incredible grateful for the patience and help received when looking for our gaming PC's. Thank you for your time, great service and fantastic products.
Helpful Report
Posted 4 months ago
The people who served myself and my father who also purchased a PC from you were very friendly and informative. Incredible grateful for the patience and help received when looking for our gaming PC's. Thank you for your time, great service and fantastic products.
Helpful Report
Posted 4 months ago
Laptop provided as specified and the tool ok their website makes it so easy to know what is compatible and what each upgrade will cost. Thank you!
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Posted 4 months ago
I always get my laptops here because its good quality for the prices and im happy with them.
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Posted 4 months ago
Easy to order, the software looked after me and told me of any problems with my spec. I was informed at every point in the build and the delivery would have been on time if the courier was as careful as PC Specialist. He only waited 21 seconds so redlivery was delayed four days. I was well supported by PC Specialists in complaining. When delivered the laptop worked faultlessly and is much appreciated.
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Posted 4 months ago
From order to delivery the skills base, promptness, keeping me informed during the build, 3D view it was exceptional. The reason why I have bought many PC's from the company over many years. reliability and trust takes time but is worth it.
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Posted 4 months ago
Kept informed with delivery times and a picture of my assembled PC, then the PC arrived exactly as shown
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Posted 4 months ago
Great service all the way through. Placed my order for a gaming laptop on Monday evening and received my laptop on Friday morning. I was kept in the loop on my order status all the time. The ability to choose your desired spec for a competitive price is great. Had my laptop nearly 3 weeks now and couldn't be happier with it. Cheers!
Helpful Report
Posted 4 months ago
Had a PC from PC Specialist a number of years ago but - on changing to laptops - had a couple of Lenovos. This time around wanted to specify a couple of things in particular - a matte screen and Windows 11 Pro and was able to do that on the PCS website. Have only had the device for a couple of weeks but immediate impression is that it's very well built and (obviously) has the specification I wanted. Was kept well-informed about progress with the build and received the product ahead of schedule.
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Posted 4 months ago
I found the whole process very good, I did the inertial pick of components and after discussing them with the sales team they helped me make a few changes, that both helped me put together a better layout and saved me a few pounds. The communications was good and everyone I spoke to was both helpful and professional. My only problem that I still have is my "Bluetooth isn't working, the Tec guy has tried everything with only a total factory reboot left which considering the amount of time I have spent loading programmes, I am reluctant too do. Overall I would have no hesitation in recomenmding PC Specialist to anyone
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Posted 4 months ago
Very happy with the service. It was easy to build my pc on-line and even when I've picked not matching product they phoned me, offered replacement and got a refund within a day. It was a high end product and it took less than 4 days to receive. Highly recommended
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Posted 4 months ago
So far so good. I bought the PC for my son few weeks ago. PC is great, delivery was quick and trackable. Have no experience with customer service yet, so will not comment on that.
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Posted 4 months ago
Regular updates during order process, clear set up guidance. Quick delivery.
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Posted 4 months ago
Great Service!
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Posted 4 months ago
Easy to use website and as a returning customer from previous order and having received helpful technical support before was happy to use again. Created and saved a few quotes and customer service were quick to respond with queries re compatibility and relevance for my build and my requirements. Initial delivery was quick being 5 days from order date and constant updates kept me in the loop regarding progress of my order. Very happy with the overall service from PC Specialist and only let down by their courier DPD. Would still happily recommend to others.
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Posted 4 months ago
My son is over the moon with his new pc. From purchase to being on our doorstep we were constantly updated on every step. Delivery was quick. Thanks.
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Posted 4 months ago
PC Specialist is rated 4.8 based on 6,094 reviews