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PC Specialist Reviews

4.8 Rating 6,094 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 6,094 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 15th September 2026
Rhys
PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
333
Anonymous
Anonymous  // 01/01/2019
a few minor issues setting up but overall satisfied with the PC and service
Helpful Report
Posted 4 months ago
Excellent super fast service. I had a computer failure which necessitated a fast build of a moderately customised spec. A little over 48 hours later I was up and running again
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Posted 4 months ago
Excellent service. Easy to select the elements I required. Built and tested thoroughly. Quick delivery. Computer is amazing to use.
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Posted 4 months ago
Very happy with my PC. Ordered it on saturday late at night and got it within a week. Very well packaged. Runs smoothly. No complaints at all :)
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Posted 4 months ago
Excellent product, swift delivery and good commmunication. very pleased so far
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Posted 4 months ago
The PC works fine, the price was ok and delivery was good. So I have nothing to complain about and, so far, am happy with my new PC.
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Posted 4 months ago
Placed the order first thing on Monday morning. Received the PC on Thursday morning. Can't beet that for service!
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Posted 4 months ago
Excellent product and great price and super speedy delivery
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Posted 4 months ago
This is my second order from PC Specialist. I ordered for my son a couple of years ago and I was so impressed, with everything, from ordering, kept up to date with the progress of the build to receiving the PC. so I ordered one for myself and I'm over the moon with it. If you need a PC I would recommend these guys every time.
PC Specialist 5 star review on 2nd May 2026
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Posted 4 months ago
PC Specialist is my go-to. 7 years ago I bought a great PC with them. I upgraded less than one month ago and I am so happy with it. I run some performance intensive programs, and they are buttery. PC Specialist even sent me photos of my PC prior to receiving it (two days later - so quick!). The customer care team is so friendly and that is a large reason as to why I will continue to shop anything PC related through PC Specialist.
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Posted 4 months ago
Second order from PC Specialist - both orders went through fine and very happy with the end result.
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Posted 4 months ago
The website was very easy to navigate with details provided during the ordering process, of any components that were insufficient for the task. For example, the cooler not being powerful enough to cool the chosen CPU. Once the order was placed, communication was superb and in my case the cooler didn't fit the case I'd ordered. This was missed by the online verification tool but was rectified by the build engineer calling me directly to explain the problem. I was then supplied with several alternatives, which would provide the required amount of cooling and would fit the case. Most of these were cheaper than my original choice ! I then received a credit to cover the difference. They then completed and tested my order extremely quickly and I received my new machine on the Saturday after ordering the previous Sunday. I'd selected normal delivery times and hadn't paid extra for the weekend delivery but received the well packaged machine on the Saturday morning. I'm extremely satisfied with my new custom built machine and the service that I received off PC Specialist, and wouldn't hesitate to use them again, or indeed, recommend them to a friend or business associate. There are no negatives and in summary the service was fast, professional, communication was excellent and I'm extremely pleased with my chosen purchase.
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Posted 4 months ago
Great PC, communicated well. Arrived very quickly. Also lets you amend your build prior to dispatch. Highly recommend.
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Posted 4 months ago
2nd Time ordering from PC specialist, no issues at all both times. 2nd time was rapid, build quality has been very good both times. Zero complaints will be back again
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Posted 4 months ago
Pc Specialist have been fantastic, my custom built laptop is exactly what I needed.
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Posted 4 months ago
Started with a helpful member of staff who worked through the options with based on budget and needs. Then the ordering/ build/delivery process was straightforward. Happy to recommend
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Posted 4 months ago
A helpful member of staff guided my choice of componants to ensure a well balanced machine - this was most useful. It was easy to follow the ordering/ build/delivery process. Would recommend
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Posted 4 months ago
Easy from start to finish. Completed everything on-line. PC Specialist kept me updated throughout building process. Delivered on time and set up easy. Been using for a few weeks everything fantastic. Thank you
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Posted 4 months ago
I love my PC its met all my expectations and more to be honest
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Posted 4 months ago
Very good website where you can configure your PC. Your configuration is checked for compatibility and if any issues are identified you are offered and suggestion. Very fast delivery.
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Posted 4 months ago
PC Specialist is rated 4.8 based on 6,094 reviews