PC Specialist Reviews

Name: PC Specialist
Rating: 4.79

4.8 Rating 5,038 Reviews

97 %

of reviewers recommend PC Specialist

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4.8

Based on 5,038 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 5 star review on 18th September 2025

323

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very knowledgeable company, their staff always had time to answer my question, give good advice. changed my mind and my specifications times before locking and and never a complaint from their end. My 2nd pc specialist pc.”

Helpful Report

Posted 2 months ago

“Easy ordering process, managed to build a PC spec for my son which would blow his old HP Omen away with limited knowledge on part compatibility, regular updates on email and the info on site meant we always knew where our new PC was in it's journey to us, very happy. Thanks”

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Posted 2 months ago

“Once fully built it was delivered surprisingly quickly, also very easy to change parts mid order if you think you need that little extra storage.”

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Posted 2 months ago

“The ordering and delivery process was great but got a bit channel after delivery. The computer refused to boot to windows but the customer support was helpful to fix it.”

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Posted 2 months ago

“Brilliant PC, build quality is perfect”

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Posted 2 months ago

“Took the hassle out of getting a new pc, was simple and staff was very helpful when asked questions. 100% will use in the future for future pcs”

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Posted 2 months ago

“I have used PC Specialist for my wife's last 3 PCs, I like their ordering system and compatibility check and they have always delivered value for money”

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Posted 2 months ago

“Previously ordered a custom built PC from here & came in perfect condition & lasted 5 years (Still works perfectly). Ordered a new one with all new parts & was delivered perfectly with no damage & was packaged incredibly well with all components working.”

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Posted 2 months ago

“Good website for configuration and keep you updated”

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Posted 2 months ago

“I was happy to be able to follow the process and be informed every step of the way. The building choice and method was really straightforward and nice. I managed to run the PC for 3 days before I have to leave abroad due to family situation but I am looking forward to coming back and spending more time on it 🤣”

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Posted 2 months ago

“The process was very easy. Highly trained staff helped identify the best PC's for the specific requirement of our industry. It was a very pleasant experience, and quicker than anticipated.”

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Posted 2 months ago

“The machine did all that it says on the box, their sales people were great. Came well package, the only fly in the ointment was windows 11 it is no way as good as 10.”

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Posted 2 months ago

“Very happy with the system I play world of Warcraft with this I can go faster interact quicker”

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Posted 2 months ago

“The website was easy to navigate, but when customising components, it would be helpful to display either the prices of alternative options or the price difference from the currently selected item. This would make it easier to understand how changes impact the overall cost. That said, the build quality was excellent, and the PC arrived very well packaged for shipping. Overall, I’m very satisfied with the service and product.”

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Posted 2 months ago

“Very well priced components, with a jargon free website offering expert assembly. Ordering was simple and the updates/tracking were especially reassuring. Received in good time, and in perfect condition.”

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Posted 2 months ago

“The website was really easy to use, when I messaged asking to change out some parts they were very quick to respond and happy to help. The PC was built and shipped quite quick and received updates every step of way. Been using the PC a couple weeks now and had no issues”

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Posted 2 months ago

“I have been using this company for years . Even when they were just a small company. Every time I need a new PC I go back to PC specialist. I know they will do a good job.”

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Posted 2 months ago

“Easy to use website for PC enthusiasts. Reliable company who i hadn't used in 10 years, but the recent purchase demonstrated they are still as good. Pc build quality was of a high standard and was packaged well for delivery.”

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Posted 2 months ago

“PC came quick and the updates were on point during the build progress.”

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Posted 2 months ago

“This is the 3rd PC I have had built by PC Specialist, I have never had an issue with any machine that wasn't user error. While it would be easy enough to build a PC yourself, I for one am awful at cable management, but these guys do a stellar job every time.”

Helpful Report

Posted 2 months ago

PC Specialist is rated 4.8 based on 5,038 reviews