PC Specialist Reviews

Name: PC Specialist
Rating: 4.79

4.8 Rating 4,857 Reviews

97 %

of reviewers recommend PC Specialist

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4.8

Based on 4,857 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 5 star review on 19th July 2025

317

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Of course! Here’s an expanded version with a bit more detail: I received excellent customer service from start to finish. As soon as I placed my order, I was kept regularly updated on the progress, which really gave me peace of mind. The communication was clear and timely, and the whole process—from confirmation to delivery—was smooth and professional. It's rare to find such a high level of service these days, and I wouldn’t hesitate to recommend them to anyone looking for a reliable and hassle-free experience.”

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Posted 3 months ago

“I love my pc. This is my first ever pc and it open up so many opportunities for me to play new games and work.”

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Posted 3 months ago

“Very quick assembly and delivery. The ordering and customisation process was very simple and it was great to know that my choices have been verified and tested”

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Posted 3 months ago

“This is the second time me ordering from PC Specialist and the service is unmatched. The website is extremely clear and straight forward which is great for people who don't have a great understanding about PC's like myself in the beginning. Would highly recommend PC Specialist”

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Posted 3 months ago

“Key to my purchase was the wide configurability offered by PC Specialist and I am very pleased with my new laptop. Having requested the 3 day service, and despite there being a bank holiday, it arrived on time and undamaged. Unboxed, I had some setup issues at first which were down to me but the telephone support was excellent and these were soon resolved. Overall I am entirely content with my purchase and I have the reassurance of the 3 year warranty.”

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Posted 3 months ago

“PC Specialist can give you exactly what you want and at a very competitive price compared to buying off the shelf. This was a great experience for me.”

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Posted 3 months ago

“The websiide was very clearly to use and the possibility to personalize your PC for yourself is very helpfull and easy to use. After ordering your PC, PC Specialist inform you with every build step of your PC and you can see it on webside. You even reciving email with every build step with all information. PC Specialist give you an easy way to create your PC with high quality of service and hegh quality of parts used in build. Highly recomended”

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Posted 3 months ago

“Very pleased with the service from PC specialist. I was aware at all times what progress was being made. Thank you”

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Posted 3 months ago

“The process was extremely easy as a novice PC builder, even down to the compatibility warnings that pop up as you go through the steps. Dispatch was quick and I was kept updated along the way”

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Posted 3 months ago

“I have now been using PC Specialist for my computer needs since I was a teenager! I’ve now had five devices from them (three desktops, two laptops) and every time they have been great. The computers have been well and tidily built and the laptops have felt sleek and professional while also sturdy. The only possible fault, after a decade of being a customer, is that my graphics card in my latest desktop died after two years.”

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Posted 3 months ago

“A well presented website and great email updates throughout the building process. Very efficient and swift support delivery over some issues that were entirely my lack of observations! I feel my new laptop is of high quality build and can see it lasting my for a while now.”

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Posted 3 months ago

“Excellent service throughout. Build quality is great. Would highly recommend”

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Posted 3 months ago

“Excellent build quality of the PC as well as a smooth process with lots of communication. Highly recommend!”

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Posted 3 months ago

“Fantastic service from start to finish, kept me updated throughout order, building, testing and shipping. Great value for money and gorgeous looking PC”

PC Specialist 5 star review on 29th April 2025

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Posted 3 months ago

“I'm really impressed with their service. Building and delivering the computer it took a bit longer than expected but it I had planned for it. I recommend to do what you're doing and not compromise for the sake of making more profits.”

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Posted 3 months ago

“Excellent service, kept me updated every step of the way. Would recommend 10/10.”

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Posted 3 months ago

“The computer was built to spec and on time, and I was kept informed at every step. The result is a nice-looking, well constructed machine. However, one front USB port wasn’t working. The company was prompt in offering assistance when I reported this, and ultimately offered to accept a return when it turned out not to be something I could fix for myself, but by the time I’d discovered it I already had the machine set up with a lot of personal data loaded, and as I didn’t actually need that port, I decided to live with it. They did suggest that they could send me a replacement for the relevant part, but after I asked them to do so, so that I could look at replacing it myself, I heard no more from them. I accept that this was just an unfortunate flaw in one component, but it should have been caught in testing.”

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Posted 3 months ago

“great performance great price offered finance at reasonable rate, 10/10”

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Posted 3 months ago

“The process was easy to understand, able to build myself a really good pc without breaking the bank! Shipped quickly too. So far running super smooth, a much needed upgrade to my almost 10 year old pc”

PC Specialist 5 star review on 28th April 2025

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Posted 3 months ago

“I shopped around a few bespoke PC building websites and for me PC Specialist's was easily the best. The validation section of the customisation screen allowed me to make informed decisions without having to do my own extensive research. The ordering process kept me informed every step of the way with my expectations managed. The PC was packaged very well and delivered to a 1 hour time-slot. The first boot with Windows 11 took an agonisingly long time to complete, probably not PC Specialist's fault. I'm very happy with the result, wouldn't hesitate to recommend.”

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Posted 3 months ago

PC Specialist is rated 4.8 based on 4,857 reviews