PC Specialist Reviews

Name: PC Specialist
Rating: 4.78

4.8 Rating 4,640 Reviews

97 %

of reviewers recommend PC Specialist

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4.8

Based on 4,640 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 5 star review on 1st June 2025

315

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with my new PC gaming rig from pc specialist, the whole process was very easy with good communication from the beginning to the delivery day.”

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Posted 3 months ago

“Great service. Desktop (with sexy 5080) came in 8 days. Setup perfectly and ready to go on arrival. Nicely packed to ensure no damage. Good value, apart from the obviously obcene cost of the new 50 series!”

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Posted 3 months ago

“Very happy with my new PC, as always PC Specialist did a great job!”

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Posted 3 months ago

“Arrived on time, all parts came safe and in piece. Very helpful customer service and easy to use build on selecting parts. Look forward to upgrading in the near future with PC Specialist again.”

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Posted 3 months ago

“Pricing on the website was transparent and competitive. It was easy to update the specification and the selection of non-compatible components was flagged up and automatically corrected. Once the order was processed, there were regular updates about the status and progress of the build. The lead time was a little longer than advertised (dispatched after 11 working days, rather than the advertised 5-8), but this is a minor quibble and not enough to put me off ordering from PC Specialist again, which I would definitely do.”

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Posted 3 months ago

“this is my 3rd time getting a Pc from Pc Specialist every time i order a Pc the process is straight forward and come really fast i would 100% recommend and use them again!”

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Posted 3 months ago

“All communication - whichever way you choose - is straightforward and clear. we've dealt with PCS for a few years and always come back for the above reasons.”

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Posted 3 months ago

“A good experience from ordering to delivery. Being able to make changes to the build before ordering was a useful feature - I didn't need wi-fi or a virus program, so I could specify this. Emails were received showing the progress of the build, including a photograph of the completed PC, followed by the email with the despatch details and tracking. The PC was very well packed in a sturdy cardboard box with foam inserts with an air gap to protect against knocks. The build construction and cable management were excellent and the case, the basic in my vase, looks good and is of good quality. I would be happy to recommend PCSpecialist in the future.”

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Posted 3 months ago

“"Building a PC with PC Specialist was a breeze. Their configurator was super helpful, catching any problems right away. Payment and tracking were spot-on, and the computer arrived the next day, fully tested. Really happy with the whole experience, and I'll be back!"”

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Posted 3 months ago

“Great service from start to finish. No issues so far with the new set up :)”

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Posted 3 months ago

“Bought my son a new PC for his 14th birthday and he is super happy. I'm not PC literate, but had no trouble setting in all up. Had to phone customer service number to answer a question I had and two weeks in everything is still working perfectly. Thank you.”

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Posted 3 months ago

“Fantastic service from PC Specialist I love that you get an update every step of the production process, even with a handy picture of the build. The proce of my PC was spot on, very competitive Thanks PC Specialist ☺️”

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Posted 3 months ago

“Fast delivery and live chat was amazing”

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Posted 3 months ago

“New Laptop is working well and I am very happy with it. Thank you for your usual very good service. Graham Whistler”

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Posted 3 months ago

“PC Specialist is one of the easiest ways to instantly get into pc gaming as well as getting an amazing setup. It's great that they test everything and even if you have a problem the customer service is superb.”

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Posted 3 months ago

“Bought for my son, and what made me happy was that this website is perfect for someone who's never known anything about gaming PC's and what to look for. I am more than happy with the whole process, got recommended by two colleagues and will recommend on myself! PC works amazingly, I have a very happy son, thank you!”

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Posted 3 months ago

“Great quality product and great service. Constant updates on the progression of the order and fast replies to any questions I had during the process.”

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Posted 3 months ago

“Very nicely build. Cable management with lots of care done . Well packaged.”

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Posted 3 months ago

“Daily updates on the build and progression and speedy delivery”

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Posted 3 months ago

“Laptop is great extremely high build quality and great communication during delivery”

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Posted 3 months ago

PC Specialist is rated 4.8 based on 4,640 reviews