Login
Start Free Trial Are you a business? Click Here

Pension Advice Reviews

5.0 Rating 133 Reviews
98 %
of reviewers recommend Pension Advice
5.0
Based on 133 reviews
Customer Service
Communication Channels
Telephone, Email
Read Pension Advice Reviews
Anonymous
Anonymous  // 01/01/2019
Outstanding Service – Highly Recommended I cannot praise Pension Advice highly enough for the exceptional support they provided in helping me access my 25% tax‑free lump sum (TFLS) from pension pots I had built up in Ireland. Now living in the UK, I had no idea that I was eligible to claim my TFLS from the age of 50. At 53, with my Irish pension pots maturing, the process quickly became far too complex to navigate alone, especially as my pension providers couldn’t advise me and even my former accountant, a tax and pensions specialist, was too busy to take on my case. I contacted Pension Advice after finding them online, and from my very first conversation with Chris Crowley, Director, in early February 2026, everything became clear. Chris explained the entire process in a way that was easy to understand and fully aligned with both Irish and UK pension and tax legislation. He ensured my residual pension pots were combined correctly and structured to suit my UK residency, and he guided the release of my 25% TFLS allowing me to reduce other financial commitments ahead of my next remortgage cycle. Because TFLS is treated differently in Ireland and the UK, I had been worried about getting it wrong. Thanks to Chris and the team, I now feel completely confident that my retirement funds are being managed properly and will be released smoothly in the years ahead. Pension Advice, together with Aviva, will continue to oversee everything, which gives me huge peace of mind. Once the initial setup was complete, Louise Williams, Head of Client Services, and Hanna Gallagher, Client Services, became my main points of contact. They have been absolutely fantastic, professional, proactive, and in touch at every stage. Their communication has been flawless, and I always felt supported, informed, and reassured. I genuinely could not have navigated this process without them. The team at Pension Advice are incredibly knowledgeable, highly professional, and genuinely committed to helping their clients. If I could award more than five stars, I absolutely would. Thank you so much, Chris, Louise, and Hanna, you’ve made an overwhelming process simple, clear, and stress‑free.
Helpful Report
Posted 1 week ago
Dealing with Chris McKenzie - excellent advice. Explained everything in good detail and very professional and informative. Louise in the admin team is excellent 👌 I can’t recommend Pension Advice highly enough. Very smart outfit ! I feel informed and that I’m good hands with my pension transfer and new policy. Thanks for everything..
Helpful Report
Posted 1 month ago
Pension Advice was very professional and very responsive.
Helpful Report
Posted 1 month ago
Highly recommend Chris Crowley and the Pension Advice team. They handled my complex mix of UK and Irish pensions with ease. Chris listened to my needs and put together a solid investment structure and cashflow plan that gave me real peace of mind. They did exactly what they said they would do—honest, efficient, and professional service
Helpful Report
Posted 4 months ago
i started working with chris a good few years ago , he set me up with a pension that suited my needs and it hasnt looked back since, i would highly recommend this very professional service ,
Helpful Report
Posted 4 months ago
Brilliant advice from Pamela sorted all my pension out for me
Helpful Report
Posted 4 months ago
Pamela dealt with us setting up pensions for our small business as employers and for our empolyees. Pamela made the process very clear and straight forward from start to finish. Would recommend there services
Helpful Report
Posted 5 months ago
Pension Advice helped me to reinvest my previous employers pension to a new fund. If serious about investing for your future, it is a minefield of options and finance language. Pension Advice are very helpful and reliable in advising you.
Helpful Report
Posted 5 months ago
Excellent service provided by Pension Advice. Fast and efficient to respond to any of my queries or requests over the last number of years. Highly recommended.
Helpful Report
Posted 5 months ago
I would like to thank Chris McKenzie and Louise in particular for their professional advice and support in accessing an old pension and dealing with the entire process from start to finish. Excellent service highly recommended.
Helpful Report
Posted 6 months ago
The whole team were great from start to finish, they guided me through the whole process of moving my personal pension over from the UK to Ireland, which was a much more complex process than I first thought! But from the planning phone calls to completing all the forms they made it really simple for me, many thanks!
Helpful Report
Posted 6 months ago
I dealt with Chris McKenzie to access my pension. The advice was clear and transparent and I’ve very happy with the solution of my ARF policy. I feel I am in good hands with Pension Advice and I would recommend them highly..
Helpful Report
Posted 7 months ago
I am absolutely delighted with the personalized and professional service I got from Chris and his team when it came to drawing down my pensions. I can heartily recommend them to anybody seeking expert pension advice or looking for an agency to set up and manage an ARF. The attention they give to customer care and straightforward communication would be difficult to beat.
Helpful Report
Posted 7 months ago
Chris (McKenzie) and Louise (Office Manager) were so professional, efficient,helpful and pleasant to deal with when transferring my personal pension to a more suitable provider. Chris' advice has completely met with my expectations. They made a difficult process so much easier. I highly recommend them
Helpful Report
Posted 7 months ago
Very professional company to work with. PensionAdvice helped me transfer my pension home from the UK. The paperwork for transferring a pension from the UK back to Ireland can be long and tedious, however Chris and Louise helped me and guided me through the process. I was very happy with their effort and I would highly recommend them.
Helpful Report
Posted 7 months ago
Excellent experience with Chris and Louise from Pension Advice on the setting up of my early retirement funds. From the time I initially contacted Pension Advice I was advised and guided expertly through the process with my pension providers.
Helpful Report
Posted 7 months ago
Chris and the team and tremendous! Having been a customer for over 5 years, PensionAdvice are a really great example of an Irish financial services company providing a genuine 5-star service, support and advice both domestically and internationally. I wouldn't hesitate to highly recommend PensionAdvice for any type of financial advice.
Helpful Report
Posted 7 months ago
Was a excellent service as i had a lot of problem to get my pension from uk to ireland . But when i contacted pension advice it became very easy . I would definitely recomend this service.
Helpful Report
Posted 7 months ago
Pension Advice helped me setup my pension plan with Aviva, and helped with all the necessary steps to achieve this, and even set you up their system to receive regular updates on my pension. The follow up was great, and i received regular update in every step and progress we made to achieve this. I am very happy i chose Pension Advice, and i would reccomend to use their efficient and good serivce. Thank you Chris Louise and all the team in Pension Advice :)
Helpful Report
Posted 8 months ago
The team were brilliant. Explained everything perfectly with all options with pros and cons given. Can't recommend them enough. Thanks
Helpful Report
Posted 8 months ago
Pension Advice is rated 5.0 based on 133 reviews