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Persimmon Homes Reviews

1.2 Rating 190 Reviews
D
Happiness Grade
D

Customer Service - Average

50.00%
Industry Average
This could very potentially drive me to bankruptcy on top of the mortgage I would have to service and the new house I will need to do up.
posted 1 year ago - Estelle
Really bad moved in a year ago and needed front door replaced and alot of other bad workman ship around my home I haven't been able to lock my door in months due to its like a banana they are not interested no customer service make promises and never show up DONT BUY FROM THESE COWBOYS
posted 1 year ago - Anonymous
total disgrace unhelpful in every way customer service is appalling ,I waited nearly 4 months for a simple lease alteration on my buyers property which never got resolved resulting in 2 moves not going ahead and myself loosing £30,000 , how is this acceptable avoid this company if possible, they will affect your mental health.
posted 2 years ago - lee
Poor customer service and told miss information from their team.
posted 2 years ago - Trish
Had a leaking shower,plumber arrived and cut hole to access pipwork.Turned off water supply and left. Another guy arrived and cut away large portion of carpet so the floor could dry.That was 3 months ago and we are still in the same situation? Quicker to build a new house than get a repair. Customer service just not interested
posted 2 years ago - Anonymous
Poor customer service, false promises, and the use of pressure selling tactics.
posted 2 years ago - Liam
Persimmon Homes Scotland east are absolutely terrible, there customer service team are an absolute joke and are as much use as an ash tray on a motorbike.
posted 2 years ago - Roni
Take a read of their customer service pledge as it will give you a good idea of what you won't get.
posted 2 years ago - Anonymous
The quality of their homes is terrible and they have poor customer service to match.
posted 2 years ago - Anonymous
Avoid at all cost!! Poor quality, bad aftersales service, rude staff
posted 3 years ago - Keith Alton