In the Paper Reviews

Name: In the Paper
Address: Weardale Business Centre, Martin Street, Stanhope, Stanhope
Rating: 4.27

4.3 Rating 3,888 Reviews

81 %

of reviewers recommend In the Paper

4.3

Based on 3,888 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01388528000

Email:

customerservice@kornit.com

Location:

Weardale Business Centre, Martin Street, Stanhope
Stanhope
DL13 2UY

Write Your review

Tell us how In the Paper made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

In the Paper 5 star review on 2nd March 2022

Linda

In the Paper 5 star review on 16th June 2020

Caz Hall Rotherham

In the Paper 1 star review on 12th December 2017

Kirsty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very pleased with product-as described and does not look cheap.”

Helpful Report

Posted 10 years ago

“I bought this as a gift and am very very pleased with this photo will be a little extra christmas present for my son”

Helpful Report

Posted 10 years ago

“I have bought this football mug for my son Thomas (Thommo) for Christmas. It looks absolutely brill. Think he will be really pleased with it. Thank you very much”

Helpful Report

Posted 10 years ago

“I ordered a print. It was delivered very quickly (within approx 3 days) by 2nd class post. The quality was exactly as portrayed on website. Extremely pleased overall.”

Helpful Report

Posted 10 years ago

“It was excellent and was the icing on the cake for my son's birthday”

Helpful Report

Posted 10 years ago

“Really pleased with my purchase was delivered within a couple of days would recommend and use again”

Helpful Report

Posted 10 years ago

“Did what it said on the can!”

Helpful Report

Posted 10 years ago

“Great service”

Helpful Report

Posted 10 years ago

“this mug was a present for my brother-in-laws birthday, I am now is favourite sister-in-law. very good quality”

Helpful Report

Posted 10 years ago

“Arrived yesterday, just left outside the door. No note to say it was there. In good condition.”

Helpful Report

Posted 10 years ago

Hi, Thank you for your comments. I am very sorry that your order was left outside of your property. We use Royal Mail for delivering our items. I would suggest that you contact your local sorting office to let them know that this happened, to hopefully prevent this from happening again to you or other people in your area. Thank you.

Posted 10 years ago

“It's been over a week and still haven't received my order it was for my nephews birthday”

Helpful Report

Posted 10 years ago

Hi, Thank you for your comments. I am very sorry that your order has not yet arrived. I can confirm that it has been despatched to the delivery address on your confirmation email. Could you please firstly confirm that this is correct, and then contact your local sorting office to see if the item is being held there, awaiting collection. We do regularly hear that items are held at the local sorting office, despite a 'While you were out' card not being left. If the item is not there and the address is correct, please contact our customer service team directly and we will arrange an immediate resend of your item. Thank you.

Posted 10 years ago

“Hi liked the mug.”

Helpful Report

Posted 10 years ago

“Hi it wasn't Ian who ordered it was me Katie lol a bought for Ian's Christmas thank you so much the stuff was cracking and would sertanly youes you guys again”

Helpful Report

Posted 10 years ago

“Service bad,the persons who answers the phone has no customer skills at all . Sad that I chose you guys and still not received it yet and was charged 5 pounds for one alphabet to be changed...wouldn't use you ever again and wouldn't recommend anyone either...”

Helpful Report

Posted 10 years ago

Hi, thank you for your comments. I am very sorry that you are unhappy with the service you received when you called us. We do understand that occasionally customers can make an error with their personalisation when submitting their order. We do give customers the opportunity to check their personalisation several times when submitting their order, and also on the instant order confirmation email. We do ask that customers call us as urgently if an amendment is required to the order, however on occasion, the order may have been printed already, resulting in a small reprint charge. Once again, I am sorry if you have been unhappy with the service you have received.

Posted 10 years ago

“Disappointed”

Helpful Report

Posted 10 years ago

Hi, thank you for your comment. I am very sorry that you have been disappointed with the product you have received. I can see that you have been in touch with our customer service team to discuss this matter. Thank you.

Posted 10 years ago

“.”

Helpful Report

Posted 10 years ago

Hi, Thank you for rating the service you have received. Unfortunately I cannot see any comments on your review and have checked our customer service logs and cannot see any correspondence from you. Please do not hesitate to contact our customer service team directly if you have any queries or problems relating to your order. Thank you.

Posted 10 years ago

“The help I received with placing the order was good but the after sales follow up is a tad poor as I cannot track where the order is at the moment. I do not know if that has anything to do with fact that I reside in South Africa.”

Helpful Report

Posted 10 years ago

Hi, thank you for your comments. Our international service is not a tracked service - we do ask customers to allow up to 14 working days for delivery for the international service. Your order was despatched on 02/10/15 – please do not hesitate to contact our customer service team directly if your order has not arrived within the 14 working days. Thank you.

Posted 10 years ago

“Was an amazing gift for my hubby and he loved itttttt”

Helpful Report

Posted 10 years ago

“I have yet to receive the personalised Manchester united mug that I ordered last Sunday 4th October.”

Helpful Report

Posted 10 years ago

Hi, thank you for your comments. I am very sorry that your order has not yet arrived. I have checked and I can't see any correspondence with our customer service team regarding your delivery - this is always the best way if you have any questions or queries regarding your order. Your order was despatched on the 5th using the delivery service you chose - Royal Mail Second Class Post. Please allow up to 7 working days for your order to be received. If the order has still not arrived after this time please contact our customer service team directly on 01388 528000 or sales@inthepaper.co.uk who will be happy to help you further. Many thanks

Posted 10 years ago

“Really love this gift Harry is going to love it”

Helpful Report

Posted 10 years ago

In the Paper is rated 4.3 based on 3,888 reviews