Peruvian Connection Reviews

“ I received the full $750 refund for 2 separate returns, simple process. ”

“ I followed all instructions for returns and it is now 53 days later and they still have not refunded money. ”

“ Peruvian Connection needs to quickly rectify their lack of refunds for returns if they want to stay in business. They say the delay is due to new software. This is not acceptable, especially since they also have made several errors over the years in shipping, necessitating my paying for a return which I otherwise would not have had to make. ”

“ Instead, the returns are sitting in a warehouse somewhere while the company holds on to my money, refunding me at their whim. ”

“ So clearly, it is a third party respopnsible for the handling of the returns. ”

“ We are hoping to be able to start processing returns as soon as possible. ”

“ Please note that our Returns & Exchanges policy, as stated on our website, specifies that refunds may take up to 5 weeks to process. ”

“ But I never got a refund of over $615! I called Peruvian Connection about it and while they acknowleged getting the clothes back, they said they had problems with the company that handles their returns and so I would not be getting my refund for another 6 or 7 weeks! This is ridiculous. ”

“ They should understand in a competitive market there are merchants that offer free shipping and returns. ”

“ Shipping is outrageously expensive, returns are frustrating and expensive, and when they make a mistake they gaslight you by saying, "Well, you can see how easy that mistake was to make. ”