“Very impressed with the ease of this purchase. Excellent service the use of email made the process flow perfectly. Have bought from here twice previously and will definately return in the future”
“This is the third occasion we have purchased for Peter Vardy. My husband and I are extremely satisfied with the service we have received on each occasion. Our salesperson has been both informative about the car as well as looking after our interests of getting the best deal for us. We would have no hesitation in returning to Peter Vardy.”
“The store layout was very pleasant, more like a coffee shop than a car show room. This allows you to discuss options with the salesman in a relaxed atmosphere with no pressure. I also liked the fact that there was no hard sale for insurance, finance or extended warranty.”
“I was very happy with the customer journey from start to finish. Good customer service and very patient salesman. All questions answered with politeness and courtesy.
I will not hesitate to return in the future.
Thank you.”
“From the moment I set foot on the forecourt I was met by Gerrard who discussed my needs price range before he told me that he had a car in mind for me. We then discussed finance before I had to leave to attend an other appointment. I advised Gerrard that I would return to complete the paperwork. On returning I asked to speak to Gerrard and explained why I. Gerrard appeared and advised me that I would be unable to sign the paperwork that day and that he would telephone me to arrange a suitable time for me to return to complete the transaction
on arrival to collect my car I was assisted by two other staff who were very professional friendly throughout. I was unhappy that I didn't see Gerrard at this time he did however call me the next day to ask if I was happy with my car I said yes and thanked him for not only a helping me choose a car listening to my questions that were straight and to the point answering them in a professional manner and making me feel at ease. Score 9 out of 10”
“The sales person was very helpful. If I didn't understand something he went back the explan it to me before going on to the next part. They offered u drinks.”
“My salesman Glen was very friendly and helpful. Made me feel at ease and chatted about interests etc. and led to how Peter Vardy support my work. Listened to what I wanted, my budget and offered products which matched or bettered the deal I expected.
Kept me up to date on the process of the deal.
Purchased 2nd hand car and saw it prior to bodywork repair as was just in. Made a 1st class job of repairs and valet.
Hand over was smooth thanks to extra work of Glen and Katie.”
“I wasn't really sure what it was I was looking for but after a visit to my local dealership they helped me find the perfect car for me.
Robbie Blakemore and Mark McGown were amazing and really helped me find the perfect deal for me and helped me to afford my new car that I love.
The service they gave me was amazing and such an enjoyable experience compared to my previous car buying experiences. I will be recommending them and Peter Vardy Motherwell to my friends and family”
“I felt that communication regarding finance could have been improved - a minor detail required clarification however it was 24 hours before I was informed as to what the actual detail was.
On the whole I felt that my experience was very positive. John Otto was very helpful, patient and took time to explain things clearly, giving expert advice. I felt he was being honest. John explained that he was new to Peter Vardy and needed to seek advice at times, however on one occasion when he asked a colleague for some assistance with the paperwork, his colleague said he was busy, and as a result I felt a little uncomfortable. The individual did come over but was of no help. Another colleague did eventually came to John's assistance.
Since purchasing the car, John has contacted me when he said he would and I would certainly happy to deal with John in the future. He is an asset to your company.”
“I found the whole experience at Peter Vardy to be very positive. I sent in an email enquiry after having been told by a competitor that they could not help me. I had a response straight away and was asked to go in that evening to talk through my options. I found that everyone was very helpful, honest and personable. I would not hesitate to recommend Peter vardy.”
“Went in and all stereotypes of care salesmen were shattered. Dealt with Gary, who was quick to realise I was taking my time after having to say goodbye to my trusty fiesta due to an accident. After about 3 days of pondering and test driving, we agreed on a deal for my new Corsa. I picked it up 2 days later, with very little paperwork, and haven't stopped smiling since. Just been out giving it its first wash after a week and can't believe how much car I have for such little money. The hardest decision I face is where were going on holiday with our voucher.”
“My experience of Peter Vardy Vauxhall Motherwell was exemplary. There was a problem with finance but everyone from the sales person to a senior partner where not just apologetic but pulled out all the stops to rectify the situation which turned out extremely satisfactory. This kind of service,I find very rare in today's world and can not thank Peter Vardy enough for their assistance.”
