PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,820 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,820 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

Write Your review

Tell us how PetsPyjamas made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PetsPyjamas 5 star review on 13th September 2026

3626

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The booking experience was fast and easy. I browsed the website and submitted enquiries for a couple of properties. Almost immediately, Linda called me to discuss our requirements and ask about our pets. She was friendly, efficient and professional. She contacted the properties for availability - only one was. She sent the payment link and we made the purchase. The whole process took less than 20 minutes. Excellent booking service.”

Helpful Report

Posted 4 years ago

“Once my wife and I had decided when and where we wanted to go this time, it was great to leave all the usual problems (contacting hotel, arranging room and payment) to someone else, safe in the knowledge that it will be dealt with professionally.”

Helpful Report

Posted 4 years ago

“Excellent and friendly service and very efficient. Thank you Maria. I will definitely use again.”

Helpful Report

Posted 4 years ago

“Maria was very helpful and kept me informed throughout the booking process even though there was a delay with the hotel getting back to her. She also helped me out of her usual working hours and texted me to tell me she had emailed. Would recommend.”

Helpful Report

Posted 4 years ago

“Maria from Pets Pyjamas helped me secure a dog friendly mini break with ease. I know we are going to have a few days away that all of us (dog included) will really enjoy.”

Helpful Report

Posted 4 years ago

“Esther could not have been more helpful!”

Helpful Report

Posted 4 years ago

“Maria was very helpful with my booking. Gave me lots of advice and answered all my questions s”

Helpful Report

Posted 4 years ago

“Had a problem trying to book online so did the online chat and had a phone call from their representative. She was brilliant and was able to look up availability and sort out prices really quickly. She also had a very clear and pleasant telephone manner and was extremely professional. I would thoroughly recommend them.”

Helpful Report

Posted 4 years ago

“Great website design with clear info and photos. Nice to have the priority be the dog! Very helpful staff (Jodie S) after submitting a query.”

Helpful Report

Posted 4 years ago

“So helpful and friendlyWe’ve never booked with a site like this where the people put themselves out to help and find what you want.”

Helpful Report

Posted 4 years ago

“Very good, and very much looking forward to our holiday Personal service at its best.”

Helpful Report

Posted 4 years ago

“I was slow to respond to your follow up .your patience and speed inwhich things were finalised was brilliant. a great team thankyou very much.”

Helpful Report

Posted 4 years ago

“Always find the concierge manner and attitude to be friendly helpful and professional have just booked my third PP trip and Marie worked hard for me !! Thank you all great service”

Helpful Report

Posted 4 years ago

“Painless and a good deal”

Helpful Report

Posted 4 years ago

“Site was easy to use, good pictures of the properties as well as good information. Booking was easy and confirmation quick and clear.”

Helpful Report

Posted 4 years ago

“I am new to booking with Pets-pyjamas and will use them again as they were very helpful. When booking a holiday with dogs it is nice to know the dogs will be made as welcome as us.”

Helpful Report

Posted 4 years ago

“Sam Dyer, Pet Partner, couldn't have been more helpful. The patience of a saint for a very picky customer!!”

Helpful Report

Posted 4 years ago

“I hadn’t heard of Pet’s Pyjamas. Came across your website by accident, but very glad I did. I could not have hoped for more in the way of friendliness, understanding and professionalism by Sam who organised my booking. I must add patience as well, as it took several attempts to get things sorted to my satisfaction.”

Helpful Report

Posted 4 years ago

“Been with PetsPyjamas a few times now and always had a great experience. Just gave the dates and places I want to stay and they do the rest, all the staff are so friendly and helpful. Always kept up to date throughout the bookings. Defo recommend.”

Helpful Report

Posted 4 years ago

“Great booking experience - easy to contact and ask my questions. Prompt help and easy pay facility. Venue was as description and reviews.”

Helpful Report

Posted 4 years ago

PetsPyjamas is rated 4.7 based on 1,820 reviews