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PetsPyjamas Reviews

4.7 Rating 1,820 Reviews
92 %
of reviewers recommend PetsPyjamas
4.7
Based on 1,820 reviews
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read PetsPyjamas Reviews
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Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 13th September 2026
Susan Reay
PetsPyjamas 5 star review on 12th August 2026
Natalie Warren
PetsPyjamas 5 star review on 12th August 2026
Natalie Warren
PetsPyjamas 5 star review on 10th August 2026
Denise Watson
PetsPyjamas 5 star review on 10th August 2026
Denise Watson
PetsPyjamas 5 star review on 2nd August 2026
Christine Mills
PetsPyjamas 5 star review on 2nd July 2026
Nicola Pizzey
3626
Anonymous
Anonymous  // 01/01/2019
“Absolutely excellent I am very happy”
Helpful Report
Posted 4 years ago
“Easy to book. Did try to book one hotel, however it said someone would call me in next few days to confirm, but, I needed confirmation the same day, so booked another hotel with instant confirmation.”
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Posted 4 years ago
“Maria, my doggie concierge has been wonderful, she sorted out rooms at the hotel of our choice, and was in touch to keep me updated throughout. Highly recommend this service for stress free booking of dog friendly holiday accommodation”
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Posted 4 years ago
“Very efficient and friendly service. When the property we wanted wasn't available for the dates we wanted our concierge found us an alternative.”
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Posted 4 years ago
“Really easy to book with - super excited about our stay :) I have already shared PetsPyjamas with a friend”
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Posted 4 years ago
“Very friendly and helpful service.”
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Posted 4 years ago
“Lynda was brilliant and very patient (I had a lot of questions) nothing was too much trouble Can’t wait for holiday to arrive.”
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Posted 4 years ago
“Maria helped us find the perfect accommodation for our summer holiday - friendly helpful and quick - perfect service!”
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Posted 4 years ago
“We have used PetsPyjamas and booked a pub in Somerset on two occasions. Every time it has been straightforward and easy to book. Our stay has always been excellent and the staff at the pub happy to accommodate our dog. We would certainly recommend PetsPyjamas and have planned two further stays with our puppy this year.”
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Posted 4 years ago
“Such lovely, helpful service from Maria. We regularly use Pets Pyjamas as it makes booking a holiday super hassle free!”
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Posted 4 years ago
“Customer service has been excellent and Lynda in particular has been really helpful answering all my booking questions. A very professional service would not hesitate to recommend”
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Posted 4 years ago
“Thanks to Maria , an amazing personal service. This is the third time in recent months I've used pets pyjamas and I've been lucky enough to have Maria take all the hassle away from my booking, and an amazing price. Can't recommend this company enough.”
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Posted 4 years ago
“Lovely Company, lovely products but best of all really helpful support people. Would recommend to all.”
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Posted 4 years ago
“Liz Bainton was extremely helpful, she knew my criteria and matched it perfectly with some stunning properties, I was very grateful as my husband has mobility issues We’ll done Liz, I will definitely tell my doggy friends how great PetsPyjamas were Lesley OMalley”
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Posted 4 years ago
“Attentive service from the start. You even secured us a complimentary room upgrade and we can’t wait to start our doggy friendly holiday.”
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Posted 4 years ago
“Easy and efficient. Also saved a few quid on the cost of our Dog. First experience with PetsPyjamas. So far so good”
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Posted 4 years ago
“Excellent choice of accommodation and the concierge was outstanding. She was really quick to response and so helpful. Nothing was too much trouble, first class service.”
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Posted 4 years ago
“Wonderful customer service from Maria and got a really good deal - I’m impressed!”
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Posted 4 years ago
“This was my first experience with PetsPyjamas and it was first class. It was all done on line, very straight forward and lived up to the marketing materials. Thank you, we'll be using you again!”
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Posted 4 years ago
“Very friendly, helpful and professional.”
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Posted 4 years ago
PetsPyjamas is rated 4.7 based on 1,820 reviews