PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,820 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,820 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 13th September 2026

3626

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff at PetsPygamas could not have been more helpful, efficient and friendly in assisting me to book. I had particular requirements which could not be determined from websights. I felt that they really did want us to have an excellent break.”

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Posted 3 years ago

“Clean quiet two bedroom cottage that is a great base to explore Cornwall. Unfortunately the weather didn't allow us to enjoy the garden area but I could imagine sitting there after a day out. Welcome pack of flowers and cream tea was appreciated. There was also extra towels and blankets for the dogs as well as doggie treats.”

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Posted 3 years ago

“We have been away using Pets Pyjamas several times. The website and booking process is straightforward. The locations are great and our dog always has a fab welcome.”

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Posted 3 years ago

“very good response and quick to help with booking hotel”

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Posted 3 years ago

“Wasn't sure how the membership worked to start with and couldn't find any thing to tell me. However than that a good experience, good clear informatikn on hotels and facilities.. room options and prices.”

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Posted 3 years ago

“So friendly and efficient. Easy to contact by telephone. Will use their service again”

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Posted 3 years ago

“Finding Pets Pyjamas was an excellent thing! The concierge found me the perfect place to take my husband on his 50 birthday and we were able to take our dog to a pub with gorgeous food and great ambience with lovely walks around. She really listened to what I needed and found it for us. The staff were absolutely lovely and genuinely did love dogs! We will definitely go back there and I will book again through Pets Pyjamas.”

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Posted 3 years ago

“The Concierge team have been extremely helpful in securing our booking especially after we had to move our dates due to a change in our circumstances. Very helpful and professional team for sure. Thank you.”

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Posted 3 years ago

“Friendly, efficient and very helpful”

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Posted 3 years ago

“Great service and helped sort our holiday out”

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Posted 3 years ago

“I gave the person I spoke to details of what I required. They came up with a couple of options one of which I was very interested in but due to circumstances I was not able to confirm at the time. When I could confirm booking (weeks later) they obviously had to go back to hotel to see if dates etc were still available. They did this and the booking was confirmed without any hassle. easy to deal with and they listened to what I required.”

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Posted 3 years ago

Dear Jackie, We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day we look forward to booking you on another dog-friendly stay soon! Very Best Wishes, Jess from PetsPyjamas 🐾

Posted 3 years ago

“Excellent service. Thanx to Alison, great girl .Thank you very much Alison 10 out of 10 for your efforts to secure us a fantastic holiday.”

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Posted 3 years ago

Dear Denise, I’m happy to hear that Alison provided you with excellent service. I’ll make sure that she receives your feedback. I’m sure it will make her day! Very Best Wishes, Jess from PetsPyjamas 🐾

Posted 3 years ago

“Easy to access and book”

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Posted 3 years ago

Thanks for your 5-star review! We sincerely appreciate your feedback.

Posted 3 years ago

“What lovely people to business with ,,very helpful ,from start of booking .to end kept us informed all along”

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Posted 3 years ago

We can’t wait to share your 5-star review with our team. They’ll be thrilled!

Posted 3 years ago

“PERFECT!!! .......... Hidden Gem Was a bit dubious i admit. Luxury accommodation, good food, nice surroundings & our dogs welcomed not just tolerated. From our arrival we were all made to feel welcome (dogs fussed & given treats). Our room was a suite overlooking the grounds. Gorgeous!!! Whilst relaxing with a drink outside our dogs were brought water & treats. Our evening meal was delicious. The staff were attentive - even the dogs were given a bowl of chicken, beef & some water. We had lovely walks exploring the grounds - such a relaxing environment. After a comfortable night sleep a FULL english breakfast with a choice of coffee or tea - even sausages for the dogs Can't praise or recommend enough!!! We will definitely be returning. Thankyou so much!”

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Posted 3 years ago

Dear Lisa, We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day we look forward to booking you on another dog-friendly stay soon! Very Best Wishes, Jess from PetsPyjamas 🐾

Posted 3 years ago

“We were pleased with the attention to our needs that was shown throughout. We only wanted a two night stay but my wife is disabled and had several ‘desires’ for the accommodation, which were all satisfied.”

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Posted 3 years ago

Dear Robert, We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. We look forward to booking you on another dog-friendly stay soon! Very Best Wishes, Jess from PetsPyjamas 🐾

Posted 3 years ago

“I am very impressed with Pets Pyjamas. Their booking process was very straightforward and easy to follow and the pet concierges were very friendly and helpful.”

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Posted 3 years ago

Dear Barbara, I’m happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day! Very Best Wishes, Jess from PetsPyjamas 🐾

Posted 3 years ago

“Very helpful and efficient service .”

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Posted 3 years ago

Thanks for your 5-star review! We sincerely appreciate your feedback.

Posted 3 years ago

“Great choice of places to stay and knowing my dogs are as welcome as the two legged species is a comfort.”

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Posted 3 years ago

We’re so grateful that you took the time to leave us a 5-star review. Thank you! 🐾

Posted 3 years ago

“brilliant service, very attentive and answers all questions”

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Posted 3 years ago

Thank you for the 5-star review! We value your feedback and can’t wait to book you again.

Posted 3 years ago

PetsPyjamas is rated 4.7 based on 1,820 reviews