PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,820 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,820 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 13th September 2026

3626

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time booking with pets pyjamas and so far such an amazing customer service experience. Jodie has been exceptional. There were extra requirements for our booking - as well as a puppy - we have accessibility needs. Jodie went the extra mile - it’s been a very long time since we had such great friendly competent service. Thanks so much”

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Posted 5 years ago

“Thank you so much for helping to organise our stay.”

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Posted 5 years ago

“Very friendly and efficient service.”

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Posted 5 years ago

“Nicola went over and above to find us a great hotel- very communicative, enthusiastic and friendly. Thank you!”

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Posted 5 years ago

“Excellent Service and Amazing Locations!! Tiffani made our experience so easy and seamless. She was extremely quick at replying to emails and found a lovely place with our desired availability within a day...definitely much more hassle free and faster than my previous 3 day search-and-scower of the internet! Thank you so much for all your help Tiffani! :)”

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Posted 5 years ago

“A lot of places to choose from to go with your fur baby. Easy to book. Very quick response to any questions. It was a second booking with PetsPyjamas. Highly recommended.”

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Posted 5 years ago

“The staff were so friendly and knowledgeable about the area we wanted to stay in. They took into account our budget and the facilities that we required and got back to us promptly with some ideas. Excellent service that we will recommend to family and friends 🙂 Debbie, Bryan and Treacle x”

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Posted 5 years ago

“Great help from Mel in looking for a holiday, especially in this climate. Found places in all suggested places for us. Thankyou.”

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Posted 5 years ago

“I just booked a weekend away and the service I got from David was excellent.”

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Posted 5 years ago

“From start to finish David Chick, the representative for PetsPyjamas was excellent, he called back when he said he would, was knowledgeable, friendly & helpful, but above all found us a superb hotel for when we wanted at very short notice. Thank you SO much David.”

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Posted 5 years ago

“Great to speak to a person to organise everything - how refreshing”

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Posted 5 years ago

“Really helpful to get the booking we wanted, thanks Jodie”

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Posted 5 years ago

“Excellent service and very helpful thank you”

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Posted 5 years ago

“Simple on-line booking process.”

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Posted 5 years ago

“Jen helped with my booking and I was very impressed with her knowledge and customer care. My second time using PetsPyjamas and would definitely recommend them”

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Posted 5 years ago

“Very helpful, friendly and patient service”

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Posted 5 years ago

“Rachel was very pleasant and sorted everything out very professionally.”

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Posted 5 years ago

“No availability at hotel we’d chosen but was impressed how quickly alternative accommodation was found.”

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Posted 5 years ago

“Nicola from PetsPyjamas was an absolute joy to work with. A seamless booking process that was personalised and efficient. I will definitely use them again.”

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Posted 5 years ago

“😃👍 we have used petsperjams on various accessions, they are a lovely group of people and very professional in there work in helping you with any problem's at anytime that you may have also making everything as easy as possible for you and your little beloved family member on there holidays 🐶 ♥️ 😃 we would not travel with our pup Myia with anyone else and especially with the great deals that always they get for you .🍖🐶 🏕 Many Thanks . Terry Whyman 👍🙋”

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Posted 5 years ago

PetsPyjamas is rated 4.7 based on 1,820 reviews