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PetsPyjamas Reviews

4.7 Rating 1,820 Reviews
92 %
of reviewers recommend PetsPyjamas
4.7
Based on 1,820 reviews
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read PetsPyjamas Reviews
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Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 13th September 2026
Susan Reay
PetsPyjamas 5 star review on 12th August 2026
Natalie Warren
PetsPyjamas 5 star review on 12th August 2026
Natalie Warren
PetsPyjamas 5 star review on 10th August 2026
Denise Watson
PetsPyjamas 5 star review on 10th August 2026
Denise Watson
PetsPyjamas 5 star review on 2nd August 2026
Christine Mills
PetsPyjamas 5 star review on 2nd July 2026
Nicola Pizzey
3626
Anonymous
Anonymous  // 01/01/2019
“Love your website as it informs us dog owners of how many dogs are allowed at your locations before having to check on dates. A big bonus”
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Posted 5 years ago
“Lesley was brilliant to deal with. Funny, friendly and extremely competent.”
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Posted 5 years ago
“My booking experience was excellent, Anna was extremely helpful, with her assistance I managed to book a weekend break at very short notice for next weekend.”
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Posted 5 years ago
“I spoke with Rachel and she was wonderful, so helpful and loved hearing about my dog and what kind of holiday and accommodation we were looking for! She even found us a last minute deal so I was very grateful, I’ll certainly be using you again in future!”
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Posted 5 years ago
“It is the first time booking with PetsPyjamas, I found them extremely helpful and pleasant. Every question I asked they went out of there way to find the answer. We are looking forward to our break away with our adorable Maltipoo Hubble.”
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Posted 5 years ago
“PetsPyj’s saved our holiday when a previous cancelled. Their response is almost immediate and friendly helpful service next to none. Will always use them from now on!”
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Posted 5 years ago
“Went on to website to book but found it very difficult to find anything that was right for us, as everything had suddenly become fully booked (end of lock down & school summer break). However a PP concierge quickly rang back and within 30 mins we had a holiday booked. Very satisfied.”
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Posted 5 years ago
“Booking our dog friendly hotel stay with Pets Pyjamas (for the first time) was a 5 star experience from beginning to end. Rachel Brown was super helpful, extremely efficient and patient...when we changed our mind the next day, wanting to upgrade our hotel room! We will most certainly be using Pets Pyjamas again when we next want to take our dog Woody away with us.”
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Posted 5 years ago
“Made some enquiries and had a email to say someone would phone within 2 hours. A lovely lady phoned and organised my booking no problem very professional.”
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Posted 5 years ago
“Jodie was extremely helpful in providing a selection of hotels for us to stay in Cornwall . Once we had decided on the one that suited us best Jodie quickly arranged the booking and recorded my partners special dietary requirements .”
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Posted 5 years ago
“Lynda contact me very quickly and assisted with all my enquiry’s”
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Posted 5 years ago
“Adam was super helpful sorting out a suitable hotel for us”
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Posted 5 years ago
“Adam was extremely helpful, very polite and jolly.”
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Posted 5 years ago
“Extremely helpful lady who went the extra mile to find me a short break at late notice.”
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Posted 5 years ago
“Professional & considerate answered all our questions”
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Posted 5 years ago
“Very helpful pleasant”
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Posted 5 years ago
“Exceptional staff ; my booking was dealt with care , efficiency & an assurance they would be available to help with any queries that may arise”
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Posted 5 years ago
“Left message for me, was able to give info quickly and helpful with voucher. Thanks Adam”
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Posted 5 years ago
“Very helpful service and found exactly what we were looking for in the location we wanted. Brilliant service 👏”
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Posted 5 years ago
“Always feels like a personal experience with a named advisor to assist with your booking”
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Posted 5 years ago
PetsPyjamas is rated 4.7 based on 1,820 reviews