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PetsPyjamas Reviews

4.7 Rating 1,820 Reviews
92 %
of reviewers recommend PetsPyjamas
4.7
Based on 1,820 reviews
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read PetsPyjamas Reviews
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Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 13th September 2026
Susan Reay
PetsPyjamas 5 star review on 12th August 2026
Natalie Warren
PetsPyjamas 5 star review on 12th August 2026
Natalie Warren
PetsPyjamas 5 star review on 10th August 2026
Denise Watson
PetsPyjamas 5 star review on 10th August 2026
Denise Watson
PetsPyjamas 5 star review on 2nd August 2026
Christine Mills
PetsPyjamas 5 star review on 2nd July 2026
Nicola Pizzey
3626
Anonymous
Anonymous  // 01/01/2019
“Really great experience, friendly and informative, found out information for us and came back promptly on our questions. Would definitely recommend them to anyone looking to book a holiday, and even better if you have a dog to consider.”
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Posted 1 year ago
“Lovely place to stay nice comfy bed room very clean just stayed one night but perfect for us after a day looking round the cotswolds would definitely recommend”
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Posted 1 year ago
“Brilliant help trying to find us a last two night stay away at an affordable price. Plus the owner of the hotel that we originally booked with, phoning us to say what room we would have and he felt that we ought to know what it's like as he felt not suitable for us.”
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Posted 1 year ago
“Really nice people to deal with and so very helpful thank you”
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Posted 1 year ago
“Fantastic service! Not only did you book our room, but we got a free upgrade too! Thank you!”
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Posted 1 year ago
“First time we have used this site, Liked the idea of asking our dog's name when making the booking. Found the website difficult to navigate when looking for a hotel. Hotels are not listed as per region which means you need to look through the whole list if you are looking for a hotel in a particular region of the country.”
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Posted 1 year ago
“Very easy and very helpful answering all my questions”
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Posted 1 year ago
“Unfortunately the webb site did not work. However, the nice lady on the other end of the telephone was very helpful and did everyting for us. Great!”
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Posted 1 year ago
“Easy Booking”
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Posted 1 year ago
“PetsPyjamas are very good at identying very pet friendly hotels!”
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Posted 1 year ago
“Jemma dealt with my enquiry and I got exactly the deal I wanted. They acknowleged that we had an old dog and needed a ground floor room and gave us options for duration and room choice. We sincerely appreciate the attention given and we are really looking forward to our break. Thank you all for a stress free booking experience.”
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Posted 1 year ago
“I strumbled across PetsPyjamas when trying to organise a break at Christmas and I am delighted I did. Lynda did a fabulous job of securing a 2 day break with our 2 dogs, Lynda was incredibly prompt via text and email making the process so easy. We will definitely use PetsPyjamas again, really good service.”
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Posted 1 year ago
“We were looking to spend a few days away in Devon and wanted to take Bambi our dog with us. Having not done this before except when renting cottages we didn't really know where to begin on finding a pet-friendly hotel, but Pets Pyjamas was great. It gave us lots of options and clearly pointed us in the right direction. We will be using you again!”
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Posted 1 year ago
“Service very prompt and polite. Bit unusual nowadays so great to see.”
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Posted 1 year ago
“Concierge service. Lovely lady called me to discuss my stay and provided options via massages. I chose via a link she provided me with. Paid from there with PayPal. Would highly recommend.”
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Posted 1 year ago
“The team at PetsPyjamas were so responsive to my requirements and I had the hotel of my choice booked in a very short space of time and at an excellent price. I would high key recommend using them when looking for accommodation with your beloved dogs.”
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Posted 1 year ago
“Lynda was so helpful looking at places for me.left it late for xmas break but she was so helpful and asked questions to the hotels”
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Posted 1 year ago
“What a lovely experience. You have all been wonderful. I know we will use your firm again. So much help and understanding. Thank you from the bottom of my heart.”
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Posted 1 year ago
“Able to sort our booking out in a friendly helpful manner, made contact as agreed”
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Posted 1 year ago
“Very easy to use, thoroughly recommended”
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Posted 1 year ago
PetsPyjamas is rated 4.7 based on 1,820 reviews