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PetsPyjamas Reviews

4.7 Rating 1,820 Reviews
92 %
of reviewers recommend PetsPyjamas
4.7
Based on 1,820 reviews
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read PetsPyjamas Reviews
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Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 13th September 2026
Susan Reay
PetsPyjamas 5 star review on 12th August 2026
Natalie Warren
PetsPyjamas 5 star review on 12th August 2026
Natalie Warren
PetsPyjamas 5 star review on 10th August 2026
Denise Watson
PetsPyjamas 5 star review on 10th August 2026
Denise Watson
PetsPyjamas 5 star review on 2nd August 2026
Christine Mills
PetsPyjamas 5 star review on 2nd July 2026
Nicola Pizzey
3626
Anonymous
Anonymous  // 01/01/2019
“I can honestly say that Linda couldn’t have been more helpful. She helped us to find exactly the holiday we were looking for as I was quite specific with my needs. I am so looking forward to a few days away with our dogs knowing that they are also going to have a pawfect vacation”
Helpful Report
Posted 1 year ago
“Very prompt reply to a price request and good communication re the booking confirmation. Alex did well. Price was the same as the hotel offered me directly but petsPyjamas gave me a 10% reduction due to the January sale.”
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Posted 1 year ago
“easy to use ,very well done”
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Posted 1 year ago
“Very helpful speaking to a very nice lady rather than doing it on line.”
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Posted 1 year ago
“Very helpful and easy to use - got a much better deal than booking with the hotel direct x”
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Posted 1 year ago
“SAM GLYNN DEALT WITH MY BOOKING...THINGS WERE NOT STRAIGHT FORWARDD BUT SHE GOT THE JOB DONE....EXCELLENT!!!”
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Posted 1 year ago
“I think it is brilliant to find a website with such a large selection of quality hotels that welcome dogs!”
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Posted 1 year ago
“First used PetsPyjamas for a Christmas break last year,have just booked with them again this year Christmas presents and helpful aids for our dogs was waiting in our room on arrival Excellent service,always helpful and friendly Very impressed Plus our dogs come too - very happy”
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Posted 1 year ago
“First time booking with PetsPyjamas and so far so good. Really clear listing and info on website and easy to obtain quotes. Booking was straightforward and painless, looking forward to outbreaks.”
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Posted 1 year ago
“Sam was very easy to talk to,knowledgeable,easy booking process prompt response to emails”
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Posted 1 year ago
“The experience was excelent the Travel expert was Sam Glynn who I found very helpful and explained everything very good and Sam was very friendly an the expeerence all through was excelent, we are in our older years and she was lovely explaining to me. Thank you Sam”
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Posted 1 year ago
“Booking experience was ok but you have not confirmed our booking yet for the lygon arms in broadway 11th-14th February. Still awaiting email from you via lygon arms.”
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Posted 1 year ago
“The website has lots of relevant information and is a great way to find dog friendly accommodation. However, we couldn't find exactly what we needed so when Lynda rang with a solution that was perfect. Looking forward to our first break away with our young Dalmatian. Just a shame Dalmatian wasn't in your list of dog breeds so she's listed as 'other'.”
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Posted 1 year ago
“Very friendly,helpful,effiecent professional customer service”
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Posted 1 year ago
“Sam was extremely helpful, professional and courteous. She answered all my queries and we booked the doggy hotel.”
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Posted 1 year ago
“Very easy to use”
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Posted 1 year ago
“Simple and efficient process supported by good accomodation pictures and descriptions.”
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Posted 1 year ago
“Sam & Linda were both very helpful in my quest to find somewhere to stay for the New Year 2025. They were responsive with all comms, friendly and professional.”
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Posted 1 year ago
“The website was easy to negotiate and the telephone follow up was very helpful”
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Posted 1 year ago
“A great easy to use website. Fantastic choices and speedy replies after booking.”
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Posted 1 year ago
PetsPyjamas is rated 4.7 based on 1,820 reviews