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PetsPyjamas Reviews

4.7 Rating 1,820 Reviews
92 %
of reviewers recommend PetsPyjamas
4.7
Based on 1,820 reviews
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
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Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 13th September 2026
Susan Reay
PetsPyjamas 5 star review on 12th August 2026
Natalie Warren
PetsPyjamas 5 star review on 12th August 2026
Natalie Warren
PetsPyjamas 5 star review on 10th August 2026
Denise Watson
PetsPyjamas 5 star review on 10th August 2026
Denise Watson
PetsPyjamas 5 star review on 2nd August 2026
Christine Mills
PetsPyjamas 5 star review on 2nd July 2026
Nicola Pizzey
3626
Anonymous
Anonymous  // 01/01/2019
“Very helpful and friendly staff. Would definitely use them again.”
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Posted 5 years ago
“The lady I spoke to, Faith was lovely and very helpful”
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Posted 5 years ago
“So far everything has gone well with the booking process, we were put in contact with a lovely lady andrea who helped us find a place this summer in our price range. We were very greatful. We are hoping she can do the same for next summer for our dream uk destination”
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Posted 5 years ago
“Lovely professional staff with positive attitudes. It was a pleasure and easy to book. Would use again definitely!”
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Posted 5 years ago
“I haven’t travelled yet but my experience booking my holiday with Jen of Pets Pyjamas was great. She was really helpful and nothing was too much trouble. Really looking forward to our holiday in July.”
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Posted 5 years ago
“Friendly and helpful....genuinely dog friendly!”
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Posted 5 years ago
“We loved Jen, she was so patient with us and nothing was too much trouble! Really impressed by our first booking experience and will definitely book again with PetsPyjamas”
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Posted 5 years ago
“It was my first time booking with Petspyjamas as it will be my first holiday with my puppy. Really clear website and Faith was very helpful on the phone talking through what deals we could get and explained the covid policies on re-booking which I asked about.”
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Posted 5 years ago
“I booked yesterday after l left a message for them to phone me , within 5 minutes l got a call back . Booking was made a simple experience woof woof”
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Posted 5 years ago
“If our holiday goes as smoothly as our booking we are in for a treat. Thank you Claire for your assistance.”
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Posted 5 years ago
“Melanie spent time getting to know exactly what I wanted before going away and finding a great selection of properties that matched our specification perfectly. She kept me informed throughout the process and booked the property efficiently, answering any questions I had on the way. She saved me a lot of time and effort and made the experience easy and straight forwad. I would have no problem booking with PetsPyjamas in the future.”
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Posted 5 years ago
“We all absolutely loved it and made some wonderful memories with our elderly Labrador, we came home and booked another break which we will go on in May 21”
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Posted 5 years ago
“With so many delightful hotels and cottages offered by PetsPyjamas it was difficult to choose! The booking process couldn't have been easier and I was called by Jodie who was very helpful, friendly and answered all my questions.”
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Posted 5 years ago
“Lynda was very helpful indeed, will definitely use petspyjamas again, can't wait to get away for a few days, thank you”
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Posted 5 years ago
“Karen was so efficient and helpful and secured me the best price as a solo traveller”
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Posted 5 years ago
“No problems”
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Posted 5 years ago
“Couldn't do enough to help us get a holiday for the DOG and us. Very friendly and good service”
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Posted 5 years ago
“Racheal was fantastic - she knew the location I wanted to book and sorted everything out within 10 mins Another great experience”
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Posted 5 years ago
“We booked a weekend away for this June with 2 pooches. We weren’t flexible on dates and everywhere we tried was booked up so we contacted the concierge team. Lynda got back to use really quickly, and was able to suggest a few alternatives, one of which we booked. After booking I realised I’d made a mistake with the dates by one day and Lynda sorted this out for us straightaway. Will definitely use again for future trips and recommend unreservedly.”
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Posted 5 years ago
“Website easy to navigate great selection of good quality properties to suit all budgets. Fast response to queries. Claire who organised my enquirary and booking was brilliant, nothing was too much trouble and gave me options for available properties for the details I gave if my first choice property was unavailable. I have already shared the Web page link to friends and work colleagues. Thank you Claire and pets pyjamas!”
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Posted 5 years ago
PetsPyjamas is rated 4.7 based on 1,820 reviews