PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,820 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,820 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

Write Your review

Tell us how PetsPyjamas made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PetsPyjamas 5 star review on 13th September 2026

3626

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Such a positive first experience with PetsPyjamas. Angela was amazing and listened exactly to what I was looking for and came back with the perfect place at a great price after making the enquiries for me. Looking forward to my first family trip with our new puppy and to booking more trips with PetsPyjamas!”

Helpful Report

Posted 5 years ago

“Easy process for booking-fast response and queries answered promptly”

Helpful Report

Posted 5 years ago

“It's worth getting a dog just to be able to use Pets Pyjamas excellent booking service! We do actually have a dog, and the service that we get from Pets Pyjamas is beyond compare. The phone is always answered promptly, and the queries dealt with effectively and efficiently, and always in a cheery voice. A great company in every way, and with a great choice of hotels.”

Helpful Report

Posted 5 years ago

“Fantastic service received from Karen who promptly contacted me by phone and email regarding my online booking request. Karen went on to get me a great value deal. This is my second booking with petspyjamas and have recommended to friends and work colleagues as much cheaper than booking direct with hotels.”

Helpful Report

Posted 5 years ago

“Great service from Jodie at PetsPyjamas, came back to every question we had really quickly. Thank you”

Helpful Report

Posted 5 years ago

“Excellent customer service. Following problems whilst booking online, I arranged a call back to speak to an advisor. My request was answered within minutes. My booking issues were dealt with speedily and professionally by a very helpful advisor. Thank you”

Helpful Report

Posted 5 years ago

“Excellent, personalised service! Our contact was Angela who really took the time to understand what we were looking for and tailored her recommendations accordingly. This was our first time booking with PetsPyjamas but it certainly won't be the last!”

Helpful Report

Posted 5 years ago

“Great booking experience, very helpful.”

Helpful Report

Posted 5 years ago

“Excellent accomadation choices. Booked online before and through Claire. Service was professional and efficient and made the whole experience of booking somewhere very stress free. Would highly recommend.”

Helpful Report

Posted 5 years ago

“Great experience! Claire was very efficient and make our experience easy.”

Helpful Report

Posted 5 years ago

“Booking was quick and easy”

Helpful Report

Posted 5 years ago

“Fantastic! Tiffani was a great help and responded quickly to enquiries - even after hours.”

Helpful Report

Posted 5 years ago

“It Took a while for us to find the perfect holiday hotel for our pooch while still managing a bit of luxury for my husband, my sister and me. Fear Not!....Lynda was amazing she made the process completely stress free. Linda worked hard and gave us a choice of a variety of lovely hotels, she was very quick to respond with all my questions. I am so glad I found Linda and pet pyjamas and will definitely be using them again.... cannot recommend them enough.”

Helpful Report

Posted 5 years ago

“Linda was very friendly and helpful and found me and Harvey the ideal place. And as a first timer ran me through all the booking procedure. Made everything simple for me. Very grateful thank you Linda and Pets Pyjamas. Ayeshah.”

Helpful Report

Posted 5 years ago

“Pets Pyjamas are a very friendly and helpful team who help you with all aspects of booking holidays with our furry four legged friends.”

Helpful Report

Posted 5 years ago

“Adam was excellent at sorting me a cottage at my budget to enable me to visit my new grandson when he is born.”

Helpful Report

Posted 5 years ago

“We have only dealt with one person at PetsPyjamas and she has been extremely efficient and helpful. When I queried something early evening - not expecting a response at that time - she emailed with the necessary information. She seemed to genuinely want to help us get the right destination for our holiday. I would say that she really understands customer service.”

Helpful Report

Posted 5 years ago

“Great to be able to book a holiday where your dogs are a priority. So you know you're going to receive a warm welcome at your chosen accommodation. Very friendly and efficient staff. Great communication.”

Helpful Report

Posted 5 years ago

“The booking experience with Tiffany was very professional and friendly. The agent asked me pertinent question and in return answered my questions regarding using a Voucher, the process once booking is completed through to contacting the accommodation then calling me back once that had been done.”

Helpful Report

Posted 5 years ago

“Swift booking, very helpful team member”

Helpful Report

Posted 5 years ago

PetsPyjamas is rated 4.7 based on 1,820 reviews