PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,820 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,820 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 13th September 2026

3626

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and efficient in finding us a suitable hotel on the dates we required”

Helpful Report

Posted 3 years ago

“Good clear website, slight delay between booking and confirmation.”

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Posted 3 years ago

“Website not easy to navigate, clicking on a hotel to find out more resulted in dates being changed. Clicking on an area sometimes meant the hotel looking at disappeared. It was frustrating at times, saying that I did go on to book as you had what I was looking for.”

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Posted 3 years ago

“Kalum was very helpful and dealt quickly with our rather fussy requirements”

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Posted 3 years ago

“Very easy to use and nice to know that accommodation is 100% dog friendly. Pricing when confirming could be better displayed higher on page.”

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Posted 3 years ago

“Very easy to navigate website. Booking ok, but not like all other sites. Having to preliminary book & then wait for an email a bit weird, especially when the price is exactly the same! Also had to wait for over 24hours to get confirmation & didn't get confirmation of payment separately as soon as it was paid as with most other payments.”

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Posted 3 years ago

“Lovely to speak to Aimee who was very helpful & patient. As for the website great but the prices are a bit misleading!”

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Posted 3 years ago

“Was a little confused about the booking process as I seemed to be dealing with more than 1 representative. I had to create an account so my wife couldn't see the trip as it is for our anniversary but do not appear to have been given a discount for my first booking”

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Posted 3 years ago

“Quite straightforward. Corrected one error in booking immediately and without fuss.”

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Posted 3 years ago

“Choosing a dog friendly pub from the range on offer was the start of our holiday excitement. We always read the reviews to give us an overall view but don’t let it influence our final decision as everyone has different expectations and experiences. The pub we went to met all our expectations and beyond. We wish we’d been able to stay another night but we will return.”

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Posted 3 years ago

“A little frustrating as problems with phone contact & later payment on line. Whenever contact made with Claudia however she sorted things.”

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Posted 3 years ago

“Easy to book with minimal fuss”

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Posted 3 years ago

“Covered all my questions”

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Posted 3 years ago

“Very straight forward website , easy to follow , everything explained perfectly. Thank you”

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Posted 3 years ago

“The only thing I am concerned about is I have not had a confirmation from the hotel.”

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Posted 3 years ago

“Used before and happy tobuse again. Although when we booked this time got message to say not completed but we have.”

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Posted 3 years ago

“Very helpful agent who had a real knowledge of the hotel we chose”

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Posted 3 years ago

“Easy to understand and book the hotel, friendly and helpful advisor.”

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Posted 3 years ago

“Great service, nice people to talk to on the ohone and via emails. Only dropped a star because i was trying to make multiple bookings at the same hotel overnight for on the way, and again on the way back from visiting friends and was unable to do this in one transaction which made the process not as smooth as it might have been. Otherwise great, thank you.”

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Posted 3 years ago

“Was very easy experience to book”

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Posted 3 years ago

PetsPyjamas is rated 4.7 based on 1,820 reviews