PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,820 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,820 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 13th September 2026

3626

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy a couple of clicks and was done”

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Posted 4 years ago

“Over the phone excellent experience same with communicating by email.”

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Posted 4 years ago

“Andrea could not have been more helpful. Not only did she give me relevant information about my research, but made important suggestions based on my original investigation, which I accepted and am looking forward to our short break in a cottage I would not have seen. We seemed to develop an instant rapport, thanks to her relaxed and knowledgable approach. (It helped that we discovered we lived not far from one another!,) Thank you.”

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Posted 4 years ago

“It’s great to know our dog will be welcomed without reservations”

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Posted 4 years ago

“PetsPyjamas are fantastic. They always come back and contact you if they can't deal with your enquiry immediately. We have already experienced 2 "Exclusive Packages" breaks, which saved us money when comparing prices with other operators or booking directly with the hotel. Both breaks, a 4 and 3 night break, more than met our expectations. We are now looking forward to our 4 night "Exclusive Packages" break booked for this coming September.”

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Posted 4 years ago

“Helpful, friendly, articulate, able to answer any questions or offer to find out. All good.”

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Posted 4 years ago

“Very good service very efficient and friendly”

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Posted 4 years ago

“Very friendly informative and easy to use service.”

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Posted 4 years ago

“Fantastic. Fab weekend and would thoroughly recommend 🐶”

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Posted 4 years ago

“So far so good.”

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Posted 4 years ago

“Got Pets Pyjamas voucher as a birthday gift from my children. Excellent choices online and was very easy to book. I called to ask how a process my gift voucher and Aimee helped me. Very friendly and professional and nothing was a bother to them.”

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Posted 4 years ago

“Very helpful and found a 2 night stay in our budget”

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Posted 4 years ago

“Excellent service from Angela. Very helpful from first time I called her with efficiency and patience. She was very helpful and warm. Pleasure to deal with this company.”

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Posted 4 years ago

“Friendly and prompt response :-))”

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Posted 4 years ago

“First class service from Claire. Very helpful from our first contact right up to our booking. Claire even said if we wanted she could book us a Sunday lunch on our arrival. This was a nice touch. Once again thanks for all your help. ALEX”

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Posted 4 years ago

“Claire was amazing and helped me every step of the way. Always replied super quick and answer all my questions. Got a great deal and she made sure the stay ticked all out boxes! AMAZING!”

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Posted 4 years ago

“So easy, friendly and efficient. I enquired online and my booking was complete within 20 minutes. A fantastic service which I will definitely use again.”

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Posted 4 years ago

“Lovely Lady called Lynda was so helpful, can't thank her enough with all my questions I had!”

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Posted 4 years ago

“A very easy way to make a booking. I was contacted promptly and was able to ask questions which were answered for me . I would have no problem using this company again”

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Posted 4 years ago

“I would like to thank Claire Heben for the way she handled, with efficiency and patience, my enquiry. She answered all my questions and made my booking easy. Nothing seemed to bother her.”

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Posted 4 years ago

PetsPyjamas is rated 4.7 based on 1,820 reviews