PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,820 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,820 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 13th September 2026

3626

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from Andrea very helpful and efficient”

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Posted 3 years ago

“Always really helpful I’ve told friends of mine and they booked great breaks too”

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Posted 3 years ago

“Web site could do with an improvement (could be user error though ☹️). Once property found easy to book. Spoke to someone on the phone with a couple of questions - very friendly and efficient”

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Posted 3 years ago

“This is a gem of a hotel who really do welcome dogs and their owners. Everyone was helpful and our accommodation, which was in The Gatehouse ( Courtyard ) was extremely comfortable, spacious and cosy. The weather at the beginning of February was cold but our room and the hotel was not. Breakfast was great with plenty of choice. Even our dog had his own sausage. We ate in two evenings and both meals were delicious. Would highly recommend.”

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Posted 3 years ago

“Having looked for a dog friendly break on line and discovered Pets pyjamas, finding a suitable hotel and their sorting the booking was a very easy and pleasant experience. The booking agent, Tiffani, was thoughtful, discreet (as this is a surprise birthday break) and couldn't have been more helpful.”

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Posted 3 years ago

“The booking process was very good. Tiffani was helpful and efficient. The real teats, of course, is seeing whether the hotel is as good as it is made out to be!”

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Posted 3 years ago

“Great service from Sarah who contacted me first thing to discuss making a booking and sent us options within the hour. Fantastic!”

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Posted 3 years ago

“Good range of choice of dog friendly hotels and locations. Photo galleries of hotels and write ups were clear and very helpful. Looking forward to the break.”

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Posted 3 years ago

“I found the whole process very straightforward and stress free. I was updated as enquiries were made and the booking was completed successfully.”

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Posted 3 years ago

“Enquired about a hotel break on Saturday, received a call straight away, lovely friendly, helpful advice and all booked by Sunday afternoon, I wish it was always this easy, thank you PetsPyjamas”

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Posted 3 years ago

“Great Service - Claudia was so helpful”

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Posted 3 years ago

“Prompt replies to inquiries”

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Posted 3 years ago

“I booked with ease which I am pleased with as I am not very good on my lap top.”

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Posted 3 years ago

“I need to book something quote specific and from the minute I got in touch the experience was so easy and friendly. Lynda was so helpful and kept me updated throughout with a range of different options to suit what I was looking for. I can’t recommend the service enough it made narrowing down the options that were suitable for our trip so easy. Thank you”

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Posted 3 years ago

“Excellent communication at all times from Andrea. Very quick to respond and answer any questions we had. Made the booking so easy. This is our first booking with PetsPyjamas and it won’t be the last.”

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Posted 3 years ago

“Easy website booking and lovely staff who spoke to me to clarify some questions I had. For a first experience it has been fabulous. Thank you.”

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Posted 3 years ago

“I found the site very easy to use. Angela was excellent as she answered all my queries quickly and was helpful in confirmation of the booking”

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Posted 3 years ago

“Extremely professional at all times. Very efficient would highly recommend”

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Posted 3 years ago

“Well pleased with our booking with PetsPyjamas. They were extremely helpful and booked the accommodation we specified and got us a very good deal with our two doggies.”

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Posted 3 years ago

“Very helpful and proactive staff. A pleasure to do business with. Will use again”

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Posted 3 years ago

PetsPyjamas is rated 4.7 based on 1,820 reviews