PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,820 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,820 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 13th September 2026

3626

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Posted my request and got a call from Angela very quickly. She was super helpful and friendly and it was easy to get exactly what I needed. I’d never heard of PetsPyjamas before and just found the website on Google by chance but can’t recommend them and the process highly enough. Can be difficult to find ways to get a truly dog-friendly hotel and this was so easy. Also got a really good deal with 3 nights for the price of 2. Will definitely be using again.”

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Posted 3 years ago

“Site is easy to navigate and has all the information we needed to make a decision. Looking forward to our holiday!”

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Posted 3 years ago

“First time booking and the person I dealt with was so helpful. Came back very quickly and booked me the hotel I wanted”

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Posted 3 years ago

“Efficient and helpful”

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Posted 3 years ago

“All good. Excellent service and Paula was extremely helpful”

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Posted 3 years ago

“Great staff, really helpful”

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Posted 3 years ago

“Friendly and efficient”

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Posted 3 years ago

“Tiffani was very helpful, first finding out about us and our dogs, the area we wanted to stay in and our budget. She was able to offer us some options, and we are very happy with our booking. She was able to answer questions about our accommodation, for example, that the dogs did not have to be in crates in the room. Brilliant service! Thank you.”

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Posted 3 years ago

“Easy to use website, good advice, especially like the element that details how and why dog friendly. Quick and easy to book.”

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Posted 3 years ago

“Saves having to work out if places are dog friendly by using your site and the added assurance that the property will be safe and secure and in good condition. I fully recommend any dog owner using pets pyjamas to find ideal places. Ayeshah”

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Posted 3 years ago

“Excellent booking experience so far - looking forward to our trip”

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Posted 3 years ago

“Fast, efficient and very reactive to my having 4 dogs not 3. Would use this service again, it took the stress out of finding a perfect place for us to holiday, giving us all the facilities we asked for.”

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Posted 3 years ago

“I made an enquiry and received an email to say I would be contacted by telephone with the number so I could check who was calling. The communication was excellent, and was contacted within 10 minutes of receiving the email. The lady i spoke to was very helpful, giving me all the information and asking if i had any additional queries, which were settled straight away. So far, all good.”

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Posted 3 years ago

“Excellent service in finding the right break for us and our furbabies.”

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Posted 3 years ago

“Andrea was absolutely amazing, couldn’t have wished for better support than I received . Already recommended to 2 friends”

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Posted 3 years ago

“Fantastic service! I’ve booked my first dog holiday with them. I found the hotel and once selected, got a prompt call with the options available to me and how to pay. Nothing was too much trouble when I had to change dates. Would recommend and now I’m a dog owner will book my holidays with them again.”

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Posted 3 years ago

“Very good super efficient definitely continue to use them👍”

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Posted 3 years ago

“This cuts out so much heartache when you’re trying to getaway with dogs. So much to choose from and the knowledge that my dogs are welcome too”

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Posted 3 years ago

“This is now our 5th booking experience with Pets Pyjamas and they never disappoint. We LOVE the concierge booking service, they’re knowledgable, supportive, quick, efficient and take the whole headache out of planning. I highly recommend it!”

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Posted 3 years ago

“Angela was so helpful, great with recommendations for places to stay and really efficient. We couldn’t have picked a better place ourselves without Angela’s help.”

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Posted 3 years ago

PetsPyjamas is rated 4.7 based on 1,820 reviews