“My relatives and I have been going to Petsmart in Lake Mary since they’ve opened. I’d like to say thanks to the store manager, Linda, assistant manager, Justin, Elena and Sam. They always make my visit very pleasant. They’re always helpful. If I need to know where an item is they take me to it instead of just pointing. Even at checkout, they’re very friendly and my wait is never long.”
“Ashley was amazing. She was so knowledgeable, pleasant, and patient. I highly recommend PetSmart because of the awesome experiences we had with Ashley. She helped us locate products, explained everything in detail, and provided us with valuable information regarding their dog training program. She was able to answer all questions we posed and went overboard to accommodate us and our needs. She represents your company well and should be rewarded for her kindness and expertise. I will come back to your store because of Ashley. Hopefully, she can receive some type of recognition for her commitment to your store and to animals' health and welfare. She should serve as an example for others as they strive to climb the ladder by exhibiting an enthusiasm and by being informative in all areas of service. Thank you, Ashley.”
“PetSmart has the best quality toys that last. I bought several plastic springs for my 2 cats and they haven't broken like the ones I purchased at Dollarama. I sometimes purchase my cat food from there. It can be expensive but they always have lots of healthy choices with natural ingredients.”
“Selena made my dog bleed. Very rude. I love Kelli and Larkin. They’re always nice to me and my dog. If i were you, definitely go to Kelli or Larkin. Great human beings.”
