Physicool Reviews

4.53 Rating 49 Reviews
90 %
of reviewers recommend Physicool
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
Greater than 84%
Customer Service
Communication Channels
Email, Telephone
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Email:

info@physicool.co.uk

Location:

51 Clarkegrove Road, South Yorkshire

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The product is good but the bandage fixing tape de laminates and really this is not a good piece of design as it creates difficulties in securing the bandage. This will happen after about 4 - 5 uses so is an inherent issue.
Delivery of the product took 7 days wheras a bandage from a simple martial arts store was delivered within 12 hours. That is also unacceptable and they both were ordered at the same time.
Posted 5 months ago
I purchased this for my daughter who has been trekking whilst suffering from tendonitis. She informs me that it does provide some relief. It is still early days in her using it so hopefully in time , things will improve.
Communication with the company is very positive and prompt.
Posted 1 year ago
Excellent customer service excellent products delivery times could be better
Posted 1 year ago
Hi Nicholas,
We're sorry to hear that you haven't yet received your product. We will look into this now and contact you again shortly.
Posted 1 year ago
Very helpful application for relief of pain using a bandage
Posted 1 year ago
I would like to "rewiew the rewiew" I left for Physicool. Was I a tad hasty in my negativity towards this Company?.
After all I indeed placed an order and paid for it. The fact it never arrived was so frustrating, was this the fault of Physicool or Royal Mail well the jury's out on this. Yes it did take some time for a response from physicool but once contact was made they moved hell & highwater to address the situation so much so i am to recieve a full refund plus free product...now thats so kind.
Posted 1 year ago
Many thanks for your new review Russell, we're so pleased we could help resolve your issues, and hope the bandages help with your recovery. All the best.
Posted 1 year ago
Physicool is rated 4.53 based on 49 reviews