Pierced Universe Reviews

“ I’ve been getting my jewelry here for years. They have a great selection, keep up with trends, and things are high quality for a reasonable price. Customer service is absolutely amazing. On the rare occasion a mistake has been made (ie wrong size gauge shipped), they have fixed it immediately and they want to make sure customers are satisfied. ”

“ What matters is the quick and efficient customer service. ”

“ Customer service was amazing! My package was lost in the mail so I reached out and the response was immediate! All they asked me for was to confirm my address and shortly after they sent me a tracking number for the new package they were sending :) !! So thankful. ”

“ amazing customer service, my order was lost in the mail and when i emailed them, they instantly sent out a replacement order. ”

“ Shipping was way faster than anticipated! When I reached out to customer service, about a small issue, they were prompt to respond and had a solution that more than satisfied my query. Very pleased, and will order from them again! ”

“ Customer service is extremely helpful and kind. They get back to you really quick and are always willing to help. The jewelry quality is amazing. I’ve bought many different jewelry pieces from them and they come pretty fast and always in good shape. Love this store!! ”

“ I absolutely love these earrings! My ears have always been so sensitive to every metal. I tried these implant grade titanium pvd gold clicker hoops and I havent taken them off since! Its literally the only metal I can wear now. The gold flatback studs are amazing too. You can sleep in both without hurting your head. Also great customer service that responds quickly. ”

“ I had an issue with the sizing but since it's not possible to return, they kindly and quickly offered me a discount! Great customer service!! ”

“ Great products, wonderful customer service. ”

“ Pierced Universe has great customer service. They made it very easy for me to resolve he issue I had with one of the styles I bought. They replaced it with another of my choice and it is lovely. I ordered 3 pair of Huggie earrings and was thrilled to find them as I have allergies and I have NO issues with their products (allergy-wise). Their styles are light-weight, comfortable and cute as can be. ”