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Pinnacle Life Ltd Reviews

3.5 Rating 8 Reviews
63 %
of reviewers recommend Pinnacle Life Ltd
3.5
Based on 8 reviews
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Phone:

0800 048 9012

Email:

peter@pinnaclelife.co.uk

Location:

Suite 101 Miller House 47-49 Market street
Bolton
BL4 7NS

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Anonymous
Anonymous  // 01/01/2019
DO NOT EVER get onechoice funeral insurance in NZ. 1. Its an Australian company based in Australia. 2. Their communication is the worst 3.their reviews are not an accurate representation of their products as all reviews are done by a third party and only allow for a review based on the initial contact you make with them. You cannot review any claims or anything apart from the first call you make too them. 4. Every time I have attempted too speak with a case.manager regarding a claim, he is always conveniently on another call and NEVER EVER CALLS BACK like they say they will so you end up calling at least twice a week with a promise of a call back and nothing ever happens. 5.if you POST your forms too the listed nz po box, well these get forwarded and posted too australia for their team there too process and handle. If you send.original documents and they get lost then.you are out of luck. They don't scan the forms in NZ they send them via post too australia, further prolonging your fckn claim and putting at risk your documents with the.possibility of them getting lost in international post!. Do not ever use this company. They took so long to process an early funeral insurance payout claim, because of terminal illness, that the claimant died before it was complete and they will ignore all attempts at contact too resolve the matter
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Posted 5 months ago
Please be EXTREMELY CAREFUL using this company!!! 🙄They make it sooo easy to sign up online.. then you make payments for years, and they will contact you offering to up your life insurance by $10,000 or more because your such an excellent customer. SAY NO THANKS They ask you to send permission for them to obtain your medical records to process the extra free amount you are being awarded when you die etc for your family. Then they pick your doctors records to bits trying to find any tiny difference between what your 1st sign up says to what might be worded slightly differently in your records. If they find anything different at ALL, even things you didn't know your Doctor wrote in there..they will call you a fraud and cancel your insurance.. Then they go on to record your personal details on a national database so NO other insurance company will touch you in N.Z. .. Absolutely corrupt practice!! Also you can't open the comments on this particular ad.
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Posted 10 months ago
Adviser was very helpful in advising me on the best insurance for me and my child.
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Posted 5 years ago
Very easy to deal with and very professional on the phone, walked me through the whole process and helped me get a better understanding of my insurance requirements and also tailored the policy to suit my needs
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Posted 5 years ago
Fabulous service from Pinnacle Life. Reviewed my life insurance and helped me out with my home insurance too. Provided great advice and really understood my personal needs. Will be recommending to others. Thankyou :)
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Posted 5 years ago
Very dissapointed with John
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Posted 5 years ago
Very professional company. Gave great advice. I will be recommending everyone who wants insurance to Pinnacle Life. Cheers guys
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Posted 5 years ago
Excellent team; helped me massively with my insurance. They tailored my insurance exactly to my circumstance and helped me understand exactly whats available. 5 star service.
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Posted 5 years ago
Pinnacle Life Ltd is rated 3.5 based on 8 reviews