Pizza Hut Reviews

“ Order on my way home from work, the young lady that answered didn't know the difference between italian sausage or regular. Ask for candian bacon, she said black olives, I replied "no". Got to the place my order was totally wrong. As I was watching she was making a pizza, no gloves, wiping hands on her jeans. Got a refund and went to Miniskys pizza. Will NEVER order from Pizza Hut espeically when no one are wearing gloves. ”

“ Give the money a few days to process, then try calling back for a refund. ”

“ Made an order 10 days ago and at delivery time I was called by branch to be told that ingredients not available and that I have to claim refund from customer service. 10 days and still no refund for an ordered cancelled by them. AVOID! big name but poor customer service. ”

“ I said if you cancel my order, that’s fine, I have paid for my order so process my refund. ”

“ When I went in they tried to give me the food that is now over an hour old and refuse me a refund when I wouldn't accept the old food. ”

“ I have then had to chase you to raise a complaint to get my money refunded too me, as the shop had told me they hadn't taken the money, I have then had to wait a week to get you to agree to refund my money, another few days til its refunded on my card. ”

“ 10813 Hull ST Rd Midlothian Va They wear the same gloves for everything...even picking things up off the floor. Manager Alex doesn't wear a mask when making Pizzas. Customers are lied to. 1/2 our order didn't make it into the oven. We were told we had to wait an additional 30-40 minutes. We were also told by Alex that if we wanted a refund that we had to email the request in. Press for an address or ask about the mask and he gets upset. ”

“ If the customer has paid for buffet, they should serve what the customer asks for or simply refund. ”

“ So I called customer services to get a refund they I needed a receipt. ”

“ it never arrived, they did not answer the phone again? I am still waiting for my refund of £20 nearly 3 weeks later because I paid on my card! Appalling service!! Customer service take 30 mins to answer the phone and I have received no apology. ”