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Not one item of my order was delivered, no apologies no refund, absolutely shocking
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posted 1 month ago
- Cope
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Pizza Hut on Northern Street has bad customer service and always get the orders wrong I had to argue with the store manager that was rude in order to get a refund for an order I paid for and never recieved and tried to call Corporate and I can get no where the phone system sends me everywhere instead of a live customer service it's ridiculous and frustrating!
”
posted 2 months ago
- Anonymous
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Ordered and had missing items. Tried to contact but no one answers the phone. I stopped by and the manager was rude and insisted on store credit instead of a refund. I’m going to troll this business until they give me my money back.
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posted 3 months ago
- Kim Jackson
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When I asked for a refund they told me I was going to have to go through my credit card to file a complaint and that they were going to have to investigate.
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posted 6 months ago
- Maxine Payne-Kennedy
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Not only did they not have a Coke or Pepsi diet or regular they did not refund the money they charge me for the soda.
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posted 8 months ago
- Margaret
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I got the pizza so small . So I hope I can get the refund
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posted 1 year ago
- Aliah
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Refusing to refund items not delivered. Offered a 15 quid voucher after supplying wrong items that could have caused serious allergic reactions as well. Haven’t contacted the actual restaurant in the process of looking into complaint.
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posted 1 year ago
- C Tomlinson
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I called the store and they stated they couldn't issue me a refund, but they would reach out to their DM and have their DM issue a credit.
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posted 1 year ago
- Anonymous
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Very non co operative staffs money got deducted but no pizza or refund it’s a scam Pizza Hut online delivery’s do not trust at all
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posted 1 year ago
- Purnima sen
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I ordered a pizza and the machine/card reader wasn't working so I had to run to a ATM and get cash, they proceeded to leave when I went to grab money then they, let my pizza get cold, I finally paid for the food and went to go eat it when I figured out he was eating it in my car there was only 8 pieces left, I called the Pizza Hut I ordered from and ask for a full refund and a free pizza then these kids that worked there blocked my number, this is unbelievably disrespectful to me and my kids.
”
posted 1 year ago
- Karen