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Pizza Hut Reviews

2.5 Rating 1,348 Reviews
E
Happiness Grade
E

Refund - Difficult

40.91%
Industry Average
“ We expect a full refund of the $43 paid for an order that we did not receive. ”
posted 1 week ago - Anonymous
“ Order took over 2 hours. No answer at the store to get information on why it was taking so long. And then I was missing items when it finally did arrive. I don’t eat pizza and they gave me a free pizza coupon and decided not to refund anything. I only eat the sandwiches and pastas so this coupon is absolutely useless for me! I swear I have nothing but issues with this Store every time I order. ”
posted 3 weeks ago - Joy Olmstead
“ Bothtimes were for takeout service The first time I noticed it while I was still in the diner and the cashier refunded me the tip they added. ”
posted 3 months ago - David Garcia
“ Not one item of my order was delivered, no apologies no refund, absolutely shocking ”
posted 7 months ago - Cope
“ Pizza Hut on Northern Street has bad customer service and always get the orders wrong I had to argue with the store manager that was rude in order to get a refund for an order I paid for and never recieved and tried to call Corporate and I can get no where the phone system sends me everywhere instead of a live customer service it's ridiculous and frustrating! ”
posted 7 months ago - Anonymous
“ Ordered and had missing items. Tried to contact but no one answers the phone. I stopped by and the manager was rude and insisted on store credit instead of a refund. I’m going to troll this business until they give me my money back. ”
posted 9 months ago - Kim Jackson
“ When I asked for a refund they told me I was going to have to go through my credit card to file a complaint and that they were going to have to investigate. ”
posted 1 year ago - Maxine Payne-Kennedy
“ Not only did they not have a Coke or Pepsi diet or regular they did not refund the money they charge me for the soda. ”
posted 1 year ago - Margaret
“ I got the pizza so small . So I hope I can get the refund ”
posted 1 year ago - Aliah
“ Refusing to refund items not delivered. Offered a 15 quid voucher after supplying wrong items that could have caused serious allergic reactions as well. Haven’t contacted the actual restaurant in the process of looking into complaint. ”
posted 1 year ago - C Tomlinson