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place a review for prestige flowers Reviews

1.3 Rating 228 Reviews
E
Happiness Grade
E

Delivery - Slow

48.39%
Industry Average
I ordered a Mother's Day gift from Prestige Flowers, spending over £50 including delivery, and paid extra specifically for guaranteed Sunday delivery.
posted 1 month ago - Jeff
I placed an order 2 weeks ago and chose 1pm guaranteed delivery.
posted 3 months ago - Ali
They use Royal Mail for delivery and say to allow an extra day for transit to Scotland.
posted 3 months ago - David Tosh
Like everyone, my delivery has gone MIA, it was for a friend's wedding, they will be dead by the time she gets them or ever gets them.
posted 4 months ago - Anonymous
Don’t waste your money with this company Ordered flowers on 13th December for delivery on 19th December still not arrived This company is a joke. Don’t order you will be disappointed if they ever deliver the goods you have paid for #robbersdontwasteyourmoney #cowboystakeyourmoneyandnotdeliver
posted 5 months ago - Anonymous
I ordered flowers and a glass vase for my 85yo mother-in-law who has cancer. On delivery, the vase was broken and one of the stems was snapped off. Customer service has now asked for photos to prove the damage (it was a £35 order). Unfortunately my MIL won't have a clue how to do that, nor will I ask her given how sick she is. I just won't use Prestige Flowers ever again since they can't be trusted to follow through on delivery.
posted 7 months ago - Anonymous
He told me that they don't have control over delivery as they outsource it, and he didn't care that Royal Mail had lied on the tracking.
posted 9 months ago - Mand M
They also arrived late despite paying for express delivery.
posted 10 months ago - Anonymous
Do not be misled by the marketing of Next Day delivery.
posted 11 months ago - Anonymous
I am profoundly dissatisfied with the service from Prestige Flowers regarding my order placed on Wednesday, May 15th, for delivery on Friday, May 17th.
posted 1 year ago - Jay