place a review for prestige flowers Reviews

“ Come the day no sign of any delivery. ”

“ The last time I gave them the benefit of the doubt, I did complain that they used Royal Mail on days that they were striking so of course the delivery was never going to get there on time. ”

“ Not delivered on day requested I wouldn't give any stars if I could. On the order form it asks for delivery date, however they don't make it clear there is a 3 day window for delivery. I asked for my friends 70 th birthday and the flowers didn't arrive. I am furious and she is disappointed. I wish I hadn't chosen this company and I certainly won't again. Very angry with their poor service, be warned. ”

“ I was told they use "a reliable 24hour delivery service" which is evidently not the case as there was nothing reliable about it. ”

“ Ordered flowers from Prestige as a special treat for my mum. I was extremely disappointed with them upon arrival the roses had wilted and the chrysanthemums were already turning brown. Poor customer service as the only offer was £10 towards another bouquet which I declined as I would never buy from them again. Much better quality of flowers from a supermarket for £10 than these for £30 plus another £5.99 for delivery! Never again. ”

“ I received a reply saying so sorry I hadn't received the tracking link, but if I wanted to amend the delivery details I could do so - so I suspect that all the responses were just automated, or maybe it was just a customer service assistant who simply did not care. ”

“ delivered flowers through Royal Mail whom deliver when people are at work then the only option is to get a re delivery for 2 days later! Missed the anniversary of a death and flowers were wilted. Will no be recommending ”

“ The roses heads drooped the day after delivery and the lilies never opened. ”

“ Ordered some flowers for a weekend delivery before Valentines Day.Still not arrived yet and at Royal Mail depot.Been let down badly and will never use again.Trying to get customer service is like talking to a brick wall!!! ”

“ Ordered flowers for my Mums Birthday in the Uk from Australia. I was sent an ETA for delivery on the nominated day . They did not get delivered and are currently still in transit. I wish I had read the reviews before ordering them because they are mostly bad . The customer service is cold, has an answer for everything and really couldn’t care less because they heave your money . ”