place a review for prestige flowers Reviews

“ Absolute joke of a company, pay extra for a delivery date, won't lift a finger till 3 days after your agreed delivery date ... Avoid at all cost ”

“ The bouquets looked much less impressive than advertised, and some of the flowers appeared wilted and were already deteriorating shortly after delivery. ”

“ It also seems the flowers are not coming from a local florist or being delivered by a proper flower delivery service. ”

“ Prestige Flowers advertise Next Day Delivery if ordered by 10pm day before. ”

“ What they dont tell you is that even though you select a delivery date if you live in scotland its 3-5 working days FROM your selected date, but it states an extra working day on there website, so by the time you get them there all wilted and look rubbish, when you complain they will not refund or offer compensation of any kind in my case customer service was shocking, sorry no photos still waiting for delivery ”

“ After struggling to place an order that went through on their website for next day delivery, I was then informed the day of delivery I had missed the cut off by 5 minutes so they were delivered the next day, defeating the object of the purchase. ”

“ I was really disappointed with the flowers for Mothers Day. The delivery was by Royal Mail and the flowers were wilted when they arrived and half dead by the middle of the week. Will not be ordering from them again as they were not cheap. ”

“ The flowers were not delivered on the date I selected. When I contacted customer care, the response was disappointing—they focused on stating that delivery isn’t guaranteed and may take up to three days. This was not made clear during the ordering process and should be communicated upfront when customers are asked to choose a delivery date. ”

“ Thomas of prestige finally responded requested images which were shared clearly showing the dead flowers they offered a goodwill gesture of £5 how insulting they tend offered to replace the flowers but guarantee of either quality or delivery given. ”

“ I also thought on the Saturday, that I was ordering 'next day' delivery (Sunday) until I had a message saying they would be delivered on the Tuesday. ”