place a review for prestige flowers Reviews

“ I was really disappointed with the flowers for Mothers Day. The delivery was by Royal Mail and the flowers were wilted when they arrived and half dead by the middle of the week. Will not be ordering from them again as they were not cheap. ”

“ The flowers were not delivered on the date I selected. When I contacted customer care, the response was disappointing—they focused on stating that delivery isn’t guaranteed and may take up to three days. This was not made clear during the ordering process and should be communicated upfront when customers are asked to choose a delivery date. ”

“ Thomas of prestige finally responded requested images which were shared clearly showing the dead flowers they offered a goodwill gesture of £5 how insulting they tend offered to replace the flowers but guarantee of either quality or delivery given. ”

“ I also thought on the Saturday, that I was ordering 'next day' delivery (Sunday) until I had a message saying they would be delivered on the Tuesday. ”

“ I received a notification on the actual day of delivery that Prestige Flowers had made an error during the dispatch process. ”

“ Delivery was late so missed a Birthday and when the Flowers do get delivered they will be withered after sitting around for 2 days in no water!!Second delivery that has been late and after paying for the delivery!! They don't care and just blame the 3rd party delivery company, Royal Mail. Won't be using them again! ”

“ Flowers Ordered for next day delivery- ie Sunday, were not delivered until Tuesday! 2 flowers were dead on arrival, and there were not as many blooms as advertised and paid for! The company just referred me to their T& C 's and said it was acceptable practise! No it definitely should not be. ”

“ Sending flowers to family just outside of the capital for her birthday I was happy to accept the next day delivery and pay the fee. ”

“ Shocking customer service, above does not cover the endless correspondence and the delivery charge at £5. ”

“ I ordered flowers with Prestige flowers,and read reviews after order I was so worried,as this was important,and I wanted a special delivery Thankfully flowers arrived in good condition,but the size of bouquet was very small even though I paid an extra 10£ for bigger one.I was satisfied as my niece loved the flowers, ”