“I am very disappointed with Plumbs customer service. My refund of £1000 plus was due on 27th June ' at the very latest" My bank tells me they have received notification the money 'is on the way ' but could take another week. This has to be deliberate. When engaging with Plumbs staff on the phone I kept being told about their service protocol. E mails replies a minimum of 48 hours. Phone calls not rreplied at all. Obviously I will never buy from them again but be careful folks.”
“Excellent service from seeing their Consultant,very helpful, to collection of my chairs and sofa and delivering them back. Amazed how beautifully they have been upholstered. Plumbs have come a very long way from their original nylon covers. Thank you.”
