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Plumbers Stock Reviews

4.9 Rating 1,913 Reviews
A
Happiness Grade
A

Customer Service - Good

97.56%
Industry Average
Francis in customer service was very helpful in getting my payment method updated. Plumberstock seems to be a well run company. thank you.
posted 1 day ago - Anonymous
Jared is a great customer service rep. Is always on top of all the emails and answer on your needs pretty quick. Thanks Jared
posted 1 week ago - Marco Dioguardi
Great service.
posted 1 week ago - Mauricio A Olarte
Customer service was excellent The gentleman that he served me was very nice and he did everything that I asked him to do and he was very patient with me. I will give him more than five star if I can thank you, Frances the only thing is older. It takes more than the usual time to deliver. If they police can do something about that that will be excellent thanks Plumbers Stock
posted 2 weeks ago - Sam Mahmoud
Frances is a great customer service rep who was willing to take his time when it came to resolving our purchase order issues.
posted 2 weeks ago - Anonymous
These guys are very helpful. They communicate well Have great customer service. Abish was very helpful with my return. We will use these guys again
posted 3 weeks ago - Anthony
Great customer service! Christy V checked in on me by email when my order was delayed. She laid out a new timeline and helped me with alternate options for my order. Thanks!
posted 4 weeks ago - Frank
It's rare these days to find really good customer service. Such is not the case with the folks at Plumber's Stock, in particular, Frances. It was just great. It was as if she was a step ahead of me in resolving my issue and return. It was a breeze. She was thorough, professional and incredibly communicative. Thank you.
posted 4 weeks ago - Paul
The sales/customer service rep, Luna, was very helpful. She answered my questions, helped me place a phone order, and was very careful to get all details correct. Thank you, Luna, for a positive first experience with Plumbers Stock. If my delivery is received in time, I will return in the future.
posted 1 month ago - Anonymous
Luna was friendly, quick, and helpful. There was a slight hiccup in our card service. She quickly and efficiently had the problem taken care of! Thanks Luna!
posted 1 month ago - Amanda Constantin