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Plumbforce Direct Reviews

3.9 Rating 65 Reviews

72 %

of reviewers recommend Plumbforce Direct

Company Reviews

3.9

Based on 65 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Plumbforce Direct:

We're not your Average Plumbing Company! We have been working in London for 20 years and in that time have won ourselves the reputation among our customers as one of the most trusted plumbing and heating services.

Visit Website

Phone:

0203 504 7123

Email:

scott@plumbforcedirect.co.uk

Location:

Plumbforce Direct Ltd4 Old Park LaneMayfairLondonW1K 1QW, ,
London
W1K 1QW

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very much appreciate the plumber working at my house late on Saturday night. We had a leaking boiler and was worrying us just in case the electrics were getting water damaged. Job completed straight away and I still had time for a good night’s sleep.”

Posted 4 years ago

“I used plumbforce direct on the recommendation of our complex concierge. So very glad I got the number of this efficient plumbing maintenance company. They were on time fixed my leaking boiler in no time and the quote was very fair priced. Will keep and pass on their number to friends and family in need of a friendly reliable plumber.”

Posted 4 years ago

“Great team members! Went to my elderly dad’s house cleared his blocked toilet and arranged with myself for payment. Could not have went any smoother. Professional, honest and reliability that should be their company moto.”

Posted 4 years ago

“Had an ongoing issue with blocked drains. After getting 2 other companies out, who could not resolve issue I gave this company a go after getting them recommended by my neighbour. Best thing I could have done as the problem was resolved on the 1st visit and no more smelly, blocked drains. It was absolutely brilliant having such a professional experience and has restored my faith in the maintenance trade.”

Posted 4 years ago

“On time, very professional and friendly. Great service all around”

Posted 4 years ago

“Has to be one of the best plumbers around. Called them out they fixed my leak under bath, price £70+Vat. No more leaks, job done. It was as easy as that. Great company thanks for the good work.”

Posted 4 years ago

“Nothing but praise for the heating man (Paul) who got my old boiler going again. It saved me forking out alot of money at this time of year. A small part was fitted, which he had in his van. Pricing very reasonable. Will def give them a call when needed again.”

Posted 4 years ago

“Excellent work from Plumbforce Direct Ltd. Knew exactly what to do to get my heating system back up and running there and then. Very pleased with the overall experience and plan to keep their number handy if needed in the future.”

Posted 4 years ago

“Great service! Called for a toilet leak and the plumber Peter called me back, helped me shut off the water to stop the leak until he got there to repair the problem. He was thorough and very clean. Very well priced. Highly recommend.”

Posted 4 years ago

“Plumbforce fitted a new boiler with minimal disruption & speed. I’m am very pleased with this company & Andros ,their gas fitter who is very pleasant,helpful & efficient. Would recommend this company.”

Posted 4 years ago

“Huge difference in price between quote and actual cost to replace one tap and then it leaked after the plumbers left - leaving it to us to fix ourselves!”

Posted 4 years ago

“Rubbish don’t turn up don’t let you know until the end waited in 2 days no show don’t bother”

Posted 4 years ago

“Plumber failed to show up 3 times for a job. Terrible customer service!!”

Posted 4 years ago

“This is honestly the WORST service ive ever come across. They don't turn up, they don't communicate, they don't fix.”

Posted 4 years ago

“Do not use. As many other reviewers on other websites, I had the experience being scammed (over a thousand pounds of damage). Didn't have hot water for a week during which the plumber came in at least 4 times, switched parts and charged us >1k. (Later it turned out none of these parts needed to be replaced). After yet another time they said a new part needs to be bought, I called another service, everything was fixed within an hour, no parts required. Called to submit a complaint and demand a refund, but they keep referring to other people who are "not available" and promise to call back. Never once anybody called back in 2 weeks. They also kept saying that they reply with resolutions to written complaints, but that is a a lie as well. I wasn't sure at first if that is incompetence or a scam, but after reading comments, it's pretty clear it is the latter.”

Posted 4 years ago

“Do not use. As many other reviewers on other websites, I had the experience being scammed (over a thousand pounds of damage). Didn't have hot water for a week during which the plumber came in at least 4 times, switched parts and charged us >1k. (Later it turned out none of these parts needed to be replaced). After yet another time they said a new part needs to be bought, I called another service, everything was fixed within an hour, no parts required. Called to submit a complaint and demand a refund, but they keep referring to other people who are "not available" and promise to call back. Never once anybody called back in 2 weeks. They also kept saying that they reply with resolutions to written complaints, but that is a a lie as well. I wasn't sure at first if that is incompetence or a scam, but after reading comments, it's pretty clear it is the latter.”

Posted 4 years ago

“I booked an appointment to check my boiler as it constantly shut itself down. The "engineer" came and said I needed a new pump in my boiler, it seems most people needed a new pump if you read more reviews about this company! I was quoted £600 plus vat on the part! A quick google search, the part would costs £150 plus vat!!! If you think this is bad enough, I called another local boiler engineer recommended by a friend, he fixed the problem in 5 mins, he just needed to increase the pressure in the boiler. This company should be shut down! An OAP would probably have handed over the cash! I should have read the reviews of this horrible company first!”

Posted 4 years ago

“Plumbforce Direct‎ — www.plumbforcedirect.co.uk— Arrived 6 hours later than scheduled appointment. Didn't fix the problem, didn't clean up after themselves, asked x10 more than advertised on the website, customer service was a total ignorance. Very close to fraud. If you got into this trap, ask your bank for a refund. Changing plastic piece of pipe (£8) should not cost £700. This place needs to be constantly closed. Real reviews are at https://uk.trustpilot.com/review/www.plumbforcedirect.co.uk”

Posted 4 years ago

“It should be fixed priced but they told that they need to use special machine and it would cost £390 incl VAT. They lied that there is a lot of work to do maybe 40 minutes or maybe 2hours. I was alone at home with crying kid so actually I was forced to agree. I am not a plumber so I thought that for 2 hours work it normal price. They used that machine for 5 minutes maximum. After 5-7 minutes work was done. When I asked about 2hours job, they simply started to show me that water is running, that everything is ok. So I have not even see that they used it. I just heard sound for few minutes. In the evening my husband called them with complaints as he has agreed for the fixed price, not for the £390 for 5 minutes work. They were very rude and all their arguments were “you know nothing, you were not there”. But they told him that we have 12 months guarantee. That calmed us down. After few months the problem with blockage appears again. I called them about guarantee and now a woman told me that I had to pay for CCTV examination 4 months ago otherwise I have no guarantee (which was not offered or mentioned). So it is my problem. I live in this apartment for 19 months before the first kitchen blocked drain appeared. Now after their £390cost work it appears after 3-4 months. In my opinion it means that the work was not done properly. They do not want to listen to my complaint as they “could not discuss what was 4 months ago” (the words of the person on phone ). THE COMPANY SHOULD BE SUE”

Posted 4 years ago

“A 20 minute job turned into 2 days of utter hell. The cost of the work rocked up as the incompetent "plumber" made a pig's ear of everything. There was no apologies or anything, just "I'll need more money to fix that". In the end, I called in another company who sorted things out within 1 hour.”

Posted 4 years ago

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Plumbforce Direct is rated 3.9 based on 65 reviews