Plumbworld Reviews

4.7 Rating 749 Reviews
B
Happiness Grade
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Phone:

01386 768078

Email:

james@plumbworld.co.uk

B

Refund - Easy

75.86%
Industry Average
Excellent customer service. Accepted the return of a shower which I had ordered in error without any quibble and then spent time talking me through the options that would work for me and even emailed me a basket pre-loaded with the options so that I could look at them at leisure and then delete the ones I didn't want. Delivery was swift and the refund for the return shower came through in days.
posted 3 months ago - Naomi
I found Plumbworld very understanding, as l ordered the wrong item, they very very quick in my refund, customer service is brilliant, l am very happy to recommend this company.
posted 5 months ago - Robert Goodwin
Ordered a shower tray that arrived in a couple of days all in good condition. There were two other sundry items ordered and delivered that I didn't need in the end but the return and refund process was handled quickly and efficiently.
posted 5 months ago - Anonymous
I ordered the wrong size shower cubicle,Plumbworld arranged to pick up and return the goods, and will refund me, with in seven days. A company I would deal with in the future
posted 5 months ago - Anonymous
My Mira bath tap had a fault. Plumb world dealt with the return and refund very effectively, thanks.
posted 5 months ago - Al
Good and responsive customer service. Item well packed and good quality. Unfortunately, next day delivery was purchased but not achieved. Immediate refund given of pricing difference for 2 day delivery.
posted 1 year ago - Peter Neil Atkin
Item was delivered when they said it would be. Item was slightly damaged but in good working order and although they offered a replacement I decided to accept a partial refund.
posted 1 year ago - Anonymous
1item was defective but a refund was given straightaway so no problem with the service
posted 1 year ago - Anonymous
We returned the first shower and received a full refund within a short period of time.
posted 1 year ago - Dirk Parker
Tap from Plumbworld delivered on time, looked excellent quality, but we decided not to carry out the work, returned it to Plumbworld and had refund with no problems. Excellent service.
posted 1 year ago - Anonymous