“
Excellent customer service. Accepted the return of a shower which I had ordered in error without any quibble and then spent time talking me through the options that would work for me and even emailed me a basket pre-loaded with the options so that I could look at them at leisure and then delete the ones I didn't want. Delivery was swift and the refund for the return shower came through in days.
”
posted 3 months ago
- Naomi
“
I found Plumbworld very understanding, as l ordered the wrong item, they very very quick in my refund, customer service is brilliant, l am very happy to recommend this company.
”
posted 5 months ago
- Robert Goodwin
“
Ordered a shower tray that arrived in a couple of days all in good condition. There were two other sundry items ordered and delivered that I didn't need in the end but the return and refund process was handled quickly and efficiently.
”
posted 5 months ago
- Anonymous
“
I ordered the wrong size shower cubicle,Plumbworld arranged to pick up and return the goods, and will refund me, with in seven days.
A company I would deal with in the future
”
posted 5 months ago
- Anonymous
“
My Mira bath tap had a fault. Plumb world dealt with the return and refund very effectively, thanks.
”
posted 5 months ago
- Al
“
Good and responsive customer service.
Item well packed and good quality.
Unfortunately, next day delivery was purchased but not achieved. Immediate refund given of pricing difference for 2 day delivery.
”
posted 1 year ago
- Peter Neil Atkin
“
Item was delivered when they said it would be. Item was slightly damaged but in good working order and although they offered a replacement I decided to accept a partial refund.
”
posted 1 year ago
- Anonymous
“
1item was defective but a refund was given straightaway so no problem with the service
”
posted 1 year ago
- Anonymous
“
We returned the first shower and received a full refund within a short period of time.
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posted 1 year ago
- Dirk Parker
“
Tap from Plumbworld delivered on time, looked excellent quality, but we decided not to carry out the work, returned it to Plumbworld and had refund with no problems. Excellent service.
”
posted 1 year ago
- Anonymous