“I subscribed to the Poetry Foundation's Ap on my iPhone. They took my payment of $29.99. Afterwards I learned that that payment only allows online access. Deceptive, but whatever.
However, they won't give me access to the magazine online. I've called their customer service line, which is overseas, several times. They told me to call Chicago. I've talked to both Whitney and Angelica. Neither are willing to help. They keep saying, "you have access to the online magazine." BUT I DON'T. They won't bother to read my emails. Don't subscribe on the ap. Its a mess. They are messed up, and they take your money.”