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Poloniex Reviews

1.3 Rating 99 Reviews
5 %
of reviewers recommend Poloniex

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Poloniex 1 star review on 3rd July 2026
James R
Poloniex 1 star review on 16th March 2026
Clark
Poloniex 1 star review on 15th March 2026
Kennedy
Poloniex 1 star review on 8th March 2026
Richard
Poloniex 1 star review on 1st March 2026
Hadley
Poloniex 1 star review on 24th October 2025
Connor MacKenzie
Poloniex 1 star review on 14th September 2025
Imogen Beatrice
14
Anonymous
Anonymous  // 01/01/2019
“I truly appreciated the team’s thoughtful, patient, and respectful approach to resolving every issue I brought forward.

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Poloniex 1 star review on 21st September 2026
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Posted 1 month ago
“A critical security failure left my account locked and placed $764k in assets at serious risk. After spending weeks attempting to resolve the issue on my own—facing repeated delays, unclear instructions, and mounting frustration—I reached out to the Recoup Agency. Their team immediately took control of the situation, conducting a comprehensive assessment and identifying the underlying vulnerability within hours. Their swift, methodical, and highly professional response not only restored my account access but also reinforced it with robust security measures to prevent future breaches. What stood out most throughout the process was their patience and ability to clearly explain each step in a way that made a complex and stressful situation feel manageable. Recoup Agency transformed an overwhelming crisis into a secure, structured, and ultimately successful recovery. Their support was nothing short of exceptional.”
Poloniex 1 star review on 17th September 2026
Helpful Report
Posted 1 month ago
“A critical security failure left my account locked and placed $764k in assets at serious risk. After spending weeks attempting to resolve the issue on my own—facing repeated delays, unclear instructions, and mounting frustration—I reached out to the Recoup Agency. Their team immediately took control of the situation, conducting a comprehensive assessment and identifying the underlying vulnerability within hours. Their swift, methodical, and highly professional response not only restored my account access but also reinforced it with robust security measures to prevent future breaches. What stood out most throughout the process was their patience and ability to clearly explain each step in a way that made a complex and stressful situation feel manageable. Recoup Agency transformed an overwhelming crisis into a secure, structured, and ultimately successful recovery. Their support was nothing short of exceptional.”
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Posted 1 month ago
“One of the turning points for me was connecting with After weeks of dealing with unhelpful support from the original platform, I felt completely stuck. actually listened, took my concerns seriously, and took action. They ultimately helped me resolve the issue, and their consistent updates were a lifeline throughout the process. Highly recommended.”
Poloniex 1 star review on 2nd September 2026
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Posted 2 months ago
“I had a positive experience working with ERF. The team was professional, responsive, and took the time to explain each step clearly. I appreciated their patience, clear communication, and willingness to answer my questions throughout the process. Overall, I was satisfied with the support I received and would recommend ERF based on my experience.”
Poloniex 1 star review on 11th July 2026
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Posted 3 months ago
“The team at ERF was patient, understanding, and easy to talk to. They gave me the time to explain everything without making me feel judged or rushed. Their professionalism and support made the whole experience much less stressful, and I really appreciated how they treated me with respect throughout.”
Poloniex 1 star review on 3rd July 2026
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Posted 4 months ago
“I ran into some major delays and unhelpful support on the platform, which left me feeling stuck for weeks. Thankfully, the team took over and really made a difference. They listened, took the time to understand the issue, and kept me in the loop throughout the process. Their quick and thorough approach helped get everything sorted out smoothly. Great example of customer-focused support done right. #CustomerSupport #ProblemSolved”
Poloniex 1 star review on 30th June 2026
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Posted 4 months ago
“I ran into some major delays and unhelpful support on the platform, which left me feeling stuck for weeks. Thankfully, the team took over and really made a difference. They listened, took the time to understand the issue, and kept me in the loop throughout the process. Their quick and thorough approach helped get everything sorted out smoothly. Great example of customer-focused support done right. #CustomerSupport #ProblemSolved”
Helpful Report
Posted 4 months ago
“I ran into some major delays and unhelpful support on the platform, which left me feeling stuck for weeks. Thankfully, the team took over and really made a difference. They listened, took the time to understand the issue, and kept me in the loop throughout the process. Their quick and thorough approach helped get everything sorted out smoothly. Great example of customer-focused support done right. #CustomerSupport #ProblemSolved”
Helpful Report
Posted 4 months ago
“I am grateful for their assistance, as my withdrawal issue was handled efficiently and without complications.”
Poloniex 1 star review on 25th June 2026
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Posted 4 months ago
“I would like to express my sincere gratitude to JAMRIC LIMITED for the exceptional support they provided during a particularly difficult time. What impressed me most was the team’s remarkable combination of prompt responsiveness, professionalism, and genuine compassion. When unexpected challenges arose, they acted quickly and provided clear, concise guidance that effectively addressed all of my concerns. Their ability to remain attentive, supportive, and solution-oriented throughout the process gave me a strong sense of confidence and reassurance. I truly appreciate their dedication, transparency, and commitment to delivering reliable assistance when it was needed most. I would highly recommend JAMRIC LIMITED to anyone seeking dependable and professional support.”
Poloniex 1 star review on 24th June 2026
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Posted 4 months ago
“After experiencing a serious cyberattack that left me locked out of my account—and receiving little to no effective support from customer service—I decided to contact RecoupAgency.com. From the very beginning, their cybersecurity specialists handled the situation with urgency, professionalism, and exceptional expertise. Their team quickly identified the root of the issue, restored access to my account, and implemented advanced security measures to prevent any further threats. What could have become a devastating situation was resolved efficiently and with great care. Their prompt response and reliable support not only protected my assets but also gave me genuine peace of mind during a highly stressful time. Recoup Agency has truly proven to be a dependable and trusted partner in cybersecurity, online protection, and digital asset security.”
Poloniex 1 star review on 4th June 2026
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Posted 4 months ago
“I don’t usually leave reviews, but my experience with ERF is one I felt was worth sharing. I had been dealing with a situation quietly for a while, hoping it would resolve on its own, but it didn’t. When I finally decided to seek help, I came across ERF and reached out with a lot of hesitation. To my surprise, they handled everything with a level of professionalism that immediately put me at ease. They were direct, respectful, and didn’t overpromise—just clear and honest from the start. What really stood out was how they managed the entire process without making it feel overwhelming. Everything was handled step by step, and I always knew what was going on. In the end, I was satisfied with how things turned out. It was a smooth experience overall, and I’d recommend ERF to anyone who values professionalism and clear communication.”
Poloniex 1 star review on 4th June 2026
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Posted 4 months ago
“I would like to commend Alpha Recovery for their exceptional professionalism and attentive support. Their efforts completely changed my experience and led to a highly positive resolution.”
Poloniex 1 star review on 26th May 2026
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Posted 5 months ago
““After enduring numerous failures and broken promises, discovering a team with real integrity renewed my confidence completely.”
Poloniex 1 star review on 5th May 2026
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Posted 5 months ago
““After enduring numerous failures and broken promises, discovering a team with real integrity renewed my confidence completely.”
Helpful Report
Posted 5 months ago
“For a long time, I tried handling everything on my own, but nothing improved—in fact, it just became more stressful and confusing. I eventually reached a point where I felt exhausted and didn’t know which direction to take. Reaching out to them changed that. They listened carefully, treated me with respect, and took the time to truly understand my situation. Their steady and thoughtful guidance made what once felt overwhelming much easier to handle.”
Poloniex 1 star review on 25th April 2026
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Posted 6 months ago
“Their assistance made the entire withdrawal process smooth, fast, and completely hassle-free.”
Poloniex 1 star review on 23rd April 2026
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Posted 6 months ago
“I’m grateful for their help, as it allowed my withdrawal issue to be handled efficiently.”
Poloniex 1 star review on 10th April 2026
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Posted 6 months ago
“They’re the kind of professionals who go above and beyond — trustworthy and truly dedicated in doing an amazing work”
Poloniex 1 star review on 9th April 2026
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Posted 6 months ago
Poloniex is rated 1.3 based on 99 reviews