“Ordered some parts for a customers slush machine on a next working day delivery , part of the order turned up next working day , the other half of the order turned up the day after that missing two parts , you resent the two missing parts and here we are 10 days after the original order and the two parts still have not arrived . I can't see me buying from A1 again”
Hello,
Thank you for taking the time to leave your review. We’re really sorry to hear about the delays and the issues you’ve experienced with your order, especially when you needed the parts quickly for a customer’s machine.
This certainly isn’t the level of service we aim to provide, and we understand how frustrating this must be. Although courier delays can sometimes be outside of our control, we always aim to put things right when problems occur. We’re sorry that this experience has left you disappointed.
Please don’t hesitate to reach out if you need any further assistance.
Kind regards,
A1 Equipment
Hello Adeniyi,
Thank you for taking the time to leave us a review. We’re really pleased to hear that you found the service smooth and that everything matched the description.
Providing reliable products and a straightforward buying experience is something we always aim for, so your feedback is greatly appreciated.
Thanks again for your support, and we hope to serve you again soon.
Best regards,
A1 Equipment
Hello Ruth,
Thank you for your kind review and for your continued support. We’re really pleased to hear that you’re always happy with the products you receive from us and that everything runs smoothly with your orders.
It’s also great to know our communication has been helpful. We always aim to make the process as easy as possible for our customers.
Thanks again for your support, and we look forward to helping you again soon.
Best regards,
A1 Equipment
“I’ve been using a1 equipment for nearly 3 years since starting my business , and they have been amazing quick delivery any problems they sort it no question asked I will continue to always use them ☺️”
Hello Jess,
Thanks so much for taking the time to leave such a great review and for your continued support over the past three years. It really means a lot to us to hear that we’ve been able to support you since the start of your business.
We’re delighted to know you’re happy with our delivery and that our team has been able to help whenever needed. We truly appreciate your loyalty and look forward to continuing to serve you for many years to come.
Thanks again,
A1 Equipment
Hello Kath,
Thank you for taking the time to leave us a review. We’re really pleased to hear that you’re happy with the quality of the product and that your order arrived promptly.
We always aim to provide both reliable products and a smooth delivery experience, so it’s great to know we met your expectations. We appreciate your support and hope to serve you again in the future.
Many thanks,
A1 Equipment
