“Excellent product. The most beautiful pottery in UK. I bought a dinning set "Botanic Garden" and everybody is amazed so good and wonderful they are..! My best friend bought the same set when she saw it in my house!!!”
“I ordered two Orla kiely large storage jars and before I checked out I double checked they we’’re the same size.
When they came one was the smaller jar, so I checked the website again and yes the wrong dimensions we’re advertised,
I brought this to there attention and they admitted they had written the wrong sizes on their website.
This is classed as false advertising.
I have now had to search with great difficulty to find the same jar in a larger size . Thought the company would have suggested that I keep the small jar due to inconvenience caused but no , they sent a label for me to return it via the post office .. another job to do. not a happy Bunny!”
“I sent a request to amend my order within 24 hours of placing the initial order, but they have ignored my message and dispatched the wrong order 2 days later. When I complained, they refused to assist me, leaving me with stress over this pre Christmas period. I will never use their service again.”