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Post Office Reviews

2.7 Rating 123 Reviews
B-
Happiness Grade
B-

Customer Service - Average

69.23%
Industry Average
Excellent service Bal patient and helpful despite being past closing time
posted 1 month ago - Anonymous
Personalised attention & service provided, preferentially !
posted 2 months ago - Rajendra Singhvi
I know they are going through tough times but the service I receive locally cannot be faulted. The staff are very knowledgeable, helpful and friendly. I hope my local office is not one of those earmarked for closure as I can also do my banking there.
posted 6 months ago - Simon Smith
II am very disappointed with the Royal Mail service. I ordered two items on 17th October for my son’s birthday on the 26th October on the understanding they would be delivered in two to three days. They did not arrive, and was told they would not be classified late until 2nd November. How is this acceptable?
posted 7 months ago - Anonymous
Our local branch of the Post Office Abbey Road bearwood is wonderful in every way all the staff go a little bit further to help you and nothing is too much trouble. The service they provide is amazing and so handy that I can do all my banking there a godsend as there are no high street banks any more realy pleased.
posted 10 months ago - J cartwright
I used the main Golders Green Post Office. An assistant was extremely helpful, efficient and courteous. Her name is IRFANABANU and she works in the Golders Green Post Office. She was able to answer all my questions about sending a parcel to The Netherlands.. I shall use this service again and also recommend it.
posted 11 months ago - Carol
Vicky in Cardigan (Wales) Post Office provided a service that was totally professional, and offered that refreshing experience so rare nowadays, of customer satisfaction. The only reason 5 stars were not given, was because (and possibly down to security issues), there were not sufficient funds on hand to effect a currency exchange. However, a 24 hour delay before the transaction would be completed did not seem unreasonable.
posted 1 year ago - Anonymous
Always courteous helpful service
posted 2 years ago - Marie Maher
Just like to say best service I have from there.
posted 2 years ago - Nazibur
Norwood Post Office, herries Road, Sheffield 5, absolutely brilliant service, Ann the manager is so friendly and helpful, even gave us a cup of coffee while she sorted a problem out for us, would highly recommend this place, 5 star service
posted 2 years ago - Vicky Leigh