Pramcentre.co.uk Reviews

4.3 Rating 2,479 Reviews
82 %
of reviewers recommend Pramcentre.co.uk
4.3
Based on 2,479 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over A Month
On-time Delivery
Greater than 77%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Read Pramcentre.co.uk Reviews
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Phone:

0141 552 3998

Email:

accounts@pramcentre.co.uk

Location:

Glasgow Pram Centre25 - 29 McFarlane Street
Glasgow
G4 0TL

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DONT WASTE YOUR TIME WITH BAD REVIEWS, never had such a pleasant experience from start to finish, here you will see why....... As a business manager myself, I am fully aware of what is expected for excellent customer service!! Glasgow Pram Centre gives the whole experience. Everyone always wants to right a bad review and never a good, therefore I want new parents like myself and partner to have the faith in them that I had. After reading mixed reviews I wasn’t completely sure what to expect, however, the staff are brilliant, such a laugh and full of knowledge. I chose a VIB pram. I was aware of all the time scales and was updated at every moment, and was told if I wasn’t updated I wasn’t to panic as they would be in touch when necessary. They gave me a phone yesterday to let me know everything was all ready to collect and they gave me the option to leave it there until next week to be delivered. This only took 3 weeks for my pram to be ready for collection and I am not due for another 4 weeks. However I am due to go early so they made sure it would be here for me to put my mind at rest. Couldn’t be happier with my whole experience from Glasgow pram centre. They have made mine more magical. And now I can’t wait to be pushing about my new sparkly pram!!!!
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Posted 5 years ago
Just visited the Baby and Toddler Show at the SECC Glasgow. My daughter is expecting twins and staff from The Pram Centre couldn’t have been more helpful and spent ages making sure we got the best pram.
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Posted 5 years ago
Our first grandchild, The Glasgow Pram Centre were excellent, we got everything we needed. Staff were very helpful and knowledgeable, car seat advise and fitted properly into both cars. Lots of prams available, we wanted something that was practical and would fit in the car, they had lots of prams which they demonstrated and then made sure the one we chose fitted in the boot. Fantastic range of cots, bedroom furniture, beautiful bedding. Great service, thank you to all the staff who helped us, we will be back for the next stage.
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Posted 5 years ago
Excellent service from everyone, from the minute you walk through the door, staff so knowledgeable about products and went out of their way to find the right pram for me. First class service
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Posted 5 years ago
Helped by Abbie to buy a Pram she was very helpful and knowledgeable Took pram home that day and it was loaded into my car for me by the store Great service thank you
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Posted 5 years ago
Hi, I would just like to pass on how great one of your staff was when I was in to buy our pram on Sunday 25/02/19. Her name was Lisa. Her knowledge and advice were excellent. Above that she was so kind and helpful. My elderly parents were with us, including my dad who has dementia. She went and got them both seats, helping in both the pram and nursery furniture sections. She also allowed them to leave through your bottom floor door to save my dad having to reclimb the stairs. I would like to say thanks for allowing us to include them in an important moment in our life.
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Posted 5 years ago
Shopped at the Glasgow Pram Centre over the weekend , and was delighted with the service. From the moment we walked through the door we were greeted by the sales staff who were friendly ,very knowledgeable , but not over pushy. We had already looked in. another couple of local stores , but found the Pram Centre to by far have the best selection , service , and even priced matched one item we had found a little cheaper online. Ordered pram , car seat and nursery furniture , with free of charge delivery and assembly on the room set. Very happy customer , will return for future purchases and recommend to family and friends.
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Posted 5 years ago
First visit to the Pram Centre and to start learning about what’s needed with travel systems etc. Eilidh was wonderful! Very knowledgeable and patient with all our enquiries. She was more than happy to take a few sets out to try for size in our car. Afterwards Eilidh wrote down everything we had seen so that we could go away and consider our best option. Thank-you! You made a daunting task much easier:-)
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Posted 5 years ago
Great service from friendly and welcoming staff . Am onto the third baby so loads of visits . Thanks again Sandra always great service
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Posted 5 years ago
Was in Glasgow pram centre on Friday pram shopping what a lovely shop :) staff are so friendly and helpful ordered a stunning V.I.B pram with Swarovski crystals love it so happy :) will be back for furniture.
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Posted 5 years ago
Happy customer was baffled with all the choices but the sales lady made it so much easier with a few quick lifestyle questions. All the family has used this shop and always happy with the service and I must say I know why would recommend.
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Posted 5 years ago
Amy from the pram centre was so attentive and helpful today with my daughter and her husband in advising them on what pushchair / pram might suit their lifestyle and needs. Amy even helped to see if some fitted into the boot of their car. We were really grateful for her product knowledge and input. I hope your manager realises what an asset you are to the pram centre. Thank you again Amy!
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Posted 5 years ago
I was in your store a couple of weeks ago and was very impressed with the assistant that helped us. She was helpful, bubbly, cheerful and had great productnknowledge. Having been in retail myself for a long time I really appreciate good customer service. The assistants name was Eilidh.
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Posted 5 years ago
Exellent service. I was buying a Silver Cross Oberon doll pram through your webpage and I got extreamly good help from Stephanie through emails to be able to do it and she was very patient and always answered quickly every question I had. I had to come from Iceland to pick up my order and Stephanie made every efford to keep me up to date so I could book a flight. I can't express how grateful I am to her, she helped my daugher's dream come true😊 And when I came to your store to pick up my order I got excellent service there as well. I will defenatly recommend your store to anyone.
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Posted 5 years ago
Thank you so much to Chloe and Nadia for helping me today by finding adaptors for my pram you were very helpful it was very much appreciated x
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Posted 5 years ago
Can’t thank hannah enough for her amazing service today she made this stressful time so much easier and was very knowledgable, helped me with my pram, car seat and furniture. Thank you
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Posted 5 years ago
Query on delivery answered promptly and the product is of good quality. Allow a bit of time to assemble thought! Photos of three generations and the jealous dogs have made this their favourite spot
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Posted 5 years ago
First time parents took the advice of the staff picked the pushchair and car seat &base can’t fault pardon the phrase but does anything that it said on the tin after 18months managed to be expecting again and with the option of just buying a tandem seat for the original pushchair as discussed first visit and a small cost for a complete service on the original chassis I must state I have had two great experiences .
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Posted 5 years ago
Overall experience has been fantastic from start to finish would recommend
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Posted 5 years ago
Amazing service amazing staff definitely recommend
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Posted 5 years ago
Pramcentre.co.uk is rated 4.3 based on 2,479 reviews