Present Company Reviews

Name: Present Company
Rating: 4.97

5.0 Rating 1,224 Reviews

100 %

of reviewers recommend Present Company

Company Reviews

Questions

Metrics

5.0

Based on 1,224 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01444 233078

Location:

33 Market Place Shopping Centre, Burgess Hill,
RH15 9NP

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Present Company 5 star review on 1st July 2024

Elizabeth

Present Company 5 star review on 22nd July 2023

Maureen

Present Company 5 star review on 22nd May 2023

Margaret

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have not as yet received my order despite receiving a message yesterday that it would be delivered today between 8.41 am and 12.41 pm.”

Helpful Report

Posted 4 years ago

We are very sorry that Royal Mail did not deliver yesterday as they promised. It looks like you received your order this morning.

Posted 4 years ago

“A little bit slow.My parcel didn’t be dispatched after ordering one week”

Helpful Report

Posted 7 years ago

We are very sorry that you believe that we did not despatch your order quickly. We received your order on the evening of Thursday 7 March. However, you had chosen our "Click & collect" option to pick up your order from our shop in Burgess Hill, West Sussex. As your address was very far away, we thought perhaps that you needed shipping. Unfortunately, you had also given us your email address incorrectly. As we were now unable to contact you by email, we left a voicemail message on your mobile phone as there was no reply. We spent some time looking into your email address and corrected the wrong character. You kindly came back to us by email and paid for our standard shipping rate of £2.99 for Royal Mail 3 - 5 days delivery. By this time, our Friday Royal Mail collection had left. So we sent your order on Monday 11 March, the very first opportunity available. A despatch notification was sent to you by our website. We see that your order was delivered on Saturday, five days after posting. We agree that it is disappointing for you that Royal Mail was slow with delivering your order, this is why we say allow up to 5 days for our standard delivery service. We thank you very much for your order, but we do feel that we did absolutely everything within our power to send it as quickly as we could.

Posted 7 years ago

Present Company is rated 5.0 based on 1,224 reviews