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Prestige Flowers Reviews

4.5 Rating 268,212 Reviews

87 %

of reviewers recommend Prestige Flowers

Company Reviews

4.5

Based on 268,212 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%

About Prestige Flowers:

As the UK’s most reviewed online florist, with the most positive reviews in the industry, we pride ourselves on delivering happiness to our lovely customers.

We are committed to protecting our planet. We are proud to be 98% sustainable and we are working on the rest! All our flowers are ethically sourced with the freshest flowers delivered direct to your door, allowing you to enjoy your beautiful blooms for longer.

Whatever the occasion, milestone, or gesture, send flowers to show your appreciation for all they do. There for you because you’re there for them.

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Prestige Flowers 5 star review on 4th April 2024

Prestige Flowers 5 star review on 29th March 2024

Dr Susan Turner

Prestige Flowers 5 star review on 16th March 2024

Prestige Flowers 5 star review on 8th March 2024

Prestige Flowers 5 star review on 3rd March 2024

Prestige Flowers 5 star review on 1st March 2024

Prestige Flowers 5 star review on 15th February 2024

9993

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing flowers! Beautiful every time., ive had many bunches from here and they never fail. And the chocolates are just delicious”

Helpful Report

Posted 3 years ago

“I bought a medium Lily and Rose bouquet for my wife for our 20th anniversary. Costing over £31.48 in total, the bouquet was truly pathetic and I was embarrassed. It was so disappointing and we'll never get this time back. The flowers were sparse and the roses looked old and worn. The photograph on the website looks full and spectacular but in reality, the bouquet looked nothing like this, it was comparable to a £5 or £10 bouquet from a local garage. I felt cheated. The company eventually agreed that there was a quality issue but refused to give me a full refund. They offered me £10 discount or a replacement bouquet. I reluctantly agreed to a replacement bouquet but it was no different, plus the moment has gone anyway. Use a local florist instead, someone who cares, or get a garage bouquet and save yourself the money and hassle!”

Posted 48 minutes ago

“Good variety of flowers to choose from,very good quality and a good delivery service. I have used Prestige Flowers before but not next day delivery, so cannot comment on the following questions.”

Posted 1 hour ago

“i use prestige flowers a lot to say sorry mainly, i do have way of saying the wrong things .but there flowers are arranged perfectly and always. get me out of trouble .”

Posted 1 hour ago

“Very disappointed with the service. My daughter did not receive the flowers for her birthday that I ordered well before time, I was told to wait for 3 days before they would do anything. When the order was not received I requested a refund as my daughter was not going to be available for another delivery, however, they refused to do this. I asked for the manager to get in touch with me and have heard nothing from them. I will definitely not be using this company or recommending them to anyone.”

Posted 2 hours ago

“Always use Prestige Flowers for all events and celebrations. Flowers have been so well received by everyone we have gifted, reliable and good value for money. We cannot fault the overall service.”

Posted 9 hours ago

“I’ve ordered from Prestige Flowers on multiple occasions. Every single order has been perfect. Always on time, always efficient. I always order from them because they make sure all flowers are made to last, their add ons are highest quality, I recommend adding chocolates and hampers because they go all out for that little bit more. Fabulous. Will always recommend x”

Posted 12 hours ago

“Always use Prestige. I have tried other companies but they don't come close. They are always delivered on time and look beautiful”

Posted 15 hours ago

“Very user-friendly website and great flowers. Hassle-free service, thank you!”

Posted 16 hours ago

“Really easy to order and like the option to Increase the bunch size. Next day delivery even after booking at 21:55 so unwell parent. Thanks”

Posted 16 hours ago

“Website impossible to navigate - no way of moving on from security page. Off to a competitor now.”

Posted 17 hours ago

“Delighted with the beautiful bouquet I ordered for my sister in Wales. Ordered from Ireland and great next day delivery service, friendly online chat and updates with delivery time. A gorgeous bouquet was delivered. Will use again. Thank you.”

Posted 18 hours ago

“Easy to order, I bought the delivery pass for 6 months - it was not explained how I go ahead using it for the next order. Flowers will be delivered on Monday.”

Posted 19 hours ago

“Delivered to the doorstep as my mum wasn’t home, I ordered a large bouquet with a vase, however the few flowers that were received looked nothing like the bouquet advertised, it was the smallest bouquet I’ve ever seen. And just for reference I am a trained florist! Not worth the money in my opinion.”

Posted 21 hours ago

“Spent nearly £50 pounds to have flowers left outside a school, basically in the street, by Royal Mail Courier. My wife failed to get the flowers and chocolates on her Birthday as requested. Raised a complaint with Prestige Flowers this was their response, so be aware of the customer service or lack of No compensation was offered or any sort of reasonable apology of any sort. I will not be using them again! If it was possible to leave a minus star review then I would be doing that. Hello, Thank you for your email. I regret to inform you that we are unable to accommodate specific delivery instructions due to our reliance on a third-party courier service. In cases where there is no one available to receive the gift, the courier will exercise their own judgment. They may either leave the package in a safe location on the property or leave a calling card to inform the recipient of the attempted delivery or update the tracking with this information. This will allow the recipient to arrange for a re-delivery or collect the item from the designated courier location. Please understand that the final decision rests with the courier and is subject to their protocols and discretion. If you have any further questions or require additional assistance, please do not hesitate to let us know. We are here to assist you in any way we can. Thank you for your understanding. ---------- Warm Regards, James.c”

Posted 22 hours ago

“Beautiful flowers, efficient service and great add ons - I'm so excited for my friend to receive her flowers for her engagement!”

Posted 23 hours ago

Dear Charlotte, Thank you so much for giving Prestige Flowers a 5-star rating! We truly appreciate your feedback and are thrilled to hear that you had a wonderful experience with us. We are delighted that you found our flowers beautiful, our service efficient, and our add-ons great. We know how important it is to create a memorable moment for your friend's engagement, and we're excited to be a part of it. Once again, thank you for choosing Prestige Flowers. We hope your friend loves her flowers, and we look forward to serving you again in the future! Best regards, Rosie

Posted 22 hours ago

“I have used Prestige Flowers for a while now and they have always been very well received my the party. I absolutely love their professionalism, their caring and easy ordering process and the drivers are just wonderful.”

Posted 1 day ago

Thank you so much, Tracy, for your incredible 5-star rating of Prestige Flowers! We truly appreciate your continued support and trust in our services. It brings us immense joy to hear that our flowers have been well received by the recipients. We are thrilled that you love our professionalism, caring approach, and user-friendly ordering process. Our dedicated drivers are always committed to exceeding your expectations. We hope to have the pleasure of serving you again soon.

Posted 1 day ago

“I paid almost £50 for a double orchid that arrived in a box too small for the contents. The pot was at an angle, with moss and earth all over the inside. The orchids were out of the pot and buried in the spillage in the box. Fortunately it wasn’t a gift but I was left having to repot the whole thing (with the help of my husband) to make it look anything like the online photograph. The orchids did not have protective sleeves on them, which you do get if you purchase a £5 orchid from a supermarket. The orchids were in full bloom on arrival; fortunately none of the flowers were damaged. I purchased a plant from a well known retailer online that was £20 cheaper and arrived in an appropriate box with protective wrapping. Shocking customer service from Prestige Flowers.”

Posted 1 day ago

Thank you very much for taking the time to provide us with your valuable feedback regarding your recent experience with Prestige Flowers. We sincerely appreciate your honesty and for bringing these issues to our attention. We are truly sorry for the inconvenience caused by the condition in which your double orchid arrived. It is upsetting to hear that the pot was at an angle, with moss scattered inside the box. We sincerely apologise for any frustration this may have caused you and your husband. I can see that our customer service team are awaiting more images of the plant to look into this further for you. Best wishes, Rosie

Posted 1 day ago

“Easy web page to navigate. compeditive prices. Good choise of flowers.”

Posted 1 day ago

Dear Mr Lynch, Thank you so much for taking the time to rate Prestige Flowers with 5 stars! We appreciate your kind words and are thrilled to hear that you found our website easy to navigate. We strive to provide a seamless and enjoyable shopping experience for our customers. We are also delighted that our prices were competitive and that you found a good choice of flowers available. We work hard to offer a wide selection of beautiful blooms to suit every occasion. Thank you again for your positive review. We value your support and look forward to serving you again in the future. Best regards, Prestige Flowers Team

Posted 1 day ago

“very pleased with an efficient service.”

Posted 1 day ago

Thank you so much for your outstanding five-star rating of Prestige Flowers! We truly appreciate your kind words and are thrilled to hear that you were very pleased with our efficient service. It's incredibly rewarding to know that we met your expectations and provided you with a positive experience. We greatly value your support and are grateful for your trust in us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again soon! Best regards, Rosie

Posted 1 day ago

“I can always count on Prestige Flowers to deliver wonderful boquets to my friend and family no matter what the occasion is. Delivery is always guaranteed on time, when you need them!”

Posted 1 day ago

Thank you so much for your fantastic 5-star rating of Prestige Flowers! We truly appreciate your kind words and taking the time to share your positive experience with us. Your support and trust mean the world to us, and we look forward to serving you again in the future. Should you have any further inquiries or requests, please feel free to reach out to us. Thank you again for choosing Prestige Flowers! Warm regards, Rosie

Posted 1 day ago

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Prestige Flowers is rated 4.5 based on 268,212 reviews