I bought a medium Lily and Rose bouquet for my wife for our 20th anniversary. Costing over £31.48 in total, the bouquet was truly pathetic and I was embarrassed. It was so disappointing and we'll never get this time back. The flowers were sparse and the roses looked old and worn. The photograph on the website looks full and spectacular but in reality, the bouquet looked nothing like this, it was comparable to a £5 or £10 bouquet from a local garage. I felt cheated. The company eventually agreed that there was a quality issue but refused to give me a full refund. They offered me £10 discount or a replacement bouquet. I reluctantly agreed to a replacement bouquet but it was no different, plus the moment has gone anyway. Use a local florist instead, someone who cares, or get a garage bouquet and save yourself the money and hassle!