PRIDE+GROOM Reviews

Name: PRIDE+GROOM
Address: 247 W. 12TH ST., 2D, New York, New York
Rating: 4.68

4.7 Rating 677 Reviews

93 %

of reviewers recommend PRIDE+GROOM

4.7

Based on 677 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat

Visit Website

Phone:

646-849-2908

Location:

247 W. 12TH ST.,
2D,
New York
New York
10014

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PRIDE+GROOM 5 star review on 5th June 2025

233

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hey Pride & Groom! I recently purchased The Bath Brush for our Chihuahua, Diego. I had not been able to find a brush that would really get all the loose fur, but the Bath Brush does the job beautifully! And Diego loves it! I use it as a massage brush as well as in the bath. By the way, I love your article on How to Massage Your Dog. Thank you so much for all your amazing products and the educational information you give us! Love, Becky, Bill, and Diego”

Helpful Report

Hi Rebecca, we are thrilled to hear that you and Diego love the BATH BRUSH. We are also so happy that you loved our article on How to Massage Your Dog. We love to share all we can with fellow dog parents

“Love love the final coat for my pup. I have a long haired German shepherd and his fur defiantly thrives when it's conditioned with prime and groom.”

Helpful Report

Wow what an amazing review! We are so glad you and your long haired German Shepherd love the FINAL COAT Conditioner

“My fur baby’s fur is so soft and fluffy and smells amazing”

PRIDE+GROOM 5 star review on 26th May 2023

Helpful Report

Thank you so much David, we are thrilled to hear you love PRIDE+GROOM! And THANK YOU SO MUCH for sharing these precious pictures/videos of your pup. Your pup is incredibly cute!!!

“Cody is a Sheltie and boy does he shed. The shedder shampoo and conditioner is the best, his coat has never looked and smelled so good. Thanks to your products he smells and looks better than when he came from the groomer”

PRIDE+GROOM 5 star review on 24th May 2023

Helpful Report

Wow Helen! We are so thrilled to hear that both you and Cody love our SHEDDER products! He sure is the cutest and his cuddles are probably the best feeling/smelling now

“I absolutely love the brush and the bath brush, so well made and my little dogs love being massaged . Love that I can support a small business.”

Helpful Report

Yay, we are so happy you loved the brushes Rosemarie

“Maybe for short hair but not German Shepherds. I was looking for something that would not mess with his sensitive skin. Guess I accomplished that, but it hardly took any hair off.”

Helpful Report

Hi Lisa! I apologize that you are unsatisfied, I have emailed you to see how we can make it up to you :)

“Great products love the brush”

Helpful Report

Yay! So happy to hear that you love the brush!!

“I am a Yorkshire Terrier breeder and found Pride and groom through the small travel package containing 3oz bottles. I Instantly noticed a difference with the shine and how quickly it detangled. The scent stays on longer than any other product and leaves their coat soft. I've already recommended to several of my owners!”

PRIDE+GROOM 5 star review on 17th May 2023

Helpful Report

WOW thank you so much Sonia for your review and these wonderful pictures

“Amber is a senior shihtzu, so she needs grooming but she needs a fast and comfortable one. Also her body odor have changed with her aging so I needed a product that have some scent in it but not so strong that irritate her. This leave in spray does all of it. It makes her brushing so easy and makes her hair so shiny.”

Helpful Report

Thank you so much for your kind words! We are so happy to hear that the LEAVE IN is the perfect solution for your beautiful Amber

“My dog is a competitive show dog, so she is groomed quite frequently. I'm always looking for the best products for her coat. The Leave In conditioner did an amazing job on her furnishings and left her smelling so good! Will definitely try other products in this line!”

PRIDE+GROOM 5 star review on 14th May 2023

Helpful Report

Wow thank you Kristina! We hope you get to try other PRIDE+GROOM products

“Absolutely love this company and your products! We order from Amazon normally because I already order so much stuff there. When I heard about the leave-in conditioner spray from my grandpuppy Hennessy (of @nutmegandhennessey) I wanted it! It was not available yet on Amazon so I ordered it from the source. I was porch pirated and when I reported to you guys, it was replaced with the kindest customer service experience I've had in a long time. Since we got the product I am obsessed with it. My 16-year-old son loves the smell so much that he asked me if he could use it :) As an owner of 4 Golden Retrievers (@Team.Golden.Lemonade) who swim everyday, I LOVE this product. I have tried many leave-ins through the years because I am too lazy to wash and dry all of them daily. This product is PERFECT! I was at the vet yesterday with one of them and the vet asked me what product I used...Of course I told them! THANK YOU GUYS!!”

Helpful Report

Wow thank you so much Jo for your kind review! Of course, it is with absolute pleasure to help each and everyone one of our customers. I am so glad to hear that you and your labs love the LEAVE IN

“Loved the shine and scent! Would definitely recommend it!”

Helpful Report

Thank you so much!!!

“I didn’t like the product but I did like the prompt refund thank you”

Helpful Report

“Keeps my pups fur feeling soft and looking shiny!”

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Yay!! We are so happy you love it

“i hate to say it but the grooming mousse really didn't help with the tangles. It is very easy to use and that is a plus.”

Helpful Report

Hi Pat, I sincerely apologize that you are unsatisfied. I have sent you an email to try to make it up to you :)

“This product is the perfect product for a golden retriever! We use it weekly and it makes it so much easier to brush him!”

Helpful Report

“I LOVE LOVE all your products”

PRIDE+GROOM 5 star review on 8th May 2023

Helpful Report

“I highly recommend The Leave In conditioner! We have a mini golden doodle with a very wavy coat. It keeps it soft, makes brushing easier, and gives it nice texture. I already use The Mane Tame and love it, The Leave In will now be another must-have for Winston!”

PRIDE+GROOM 5 star review on 7th May 2023

Helpful Report

Thank you so much Rachel! We are thrilled that both you and Winston love PRIDE+GROOM. Winston, you are a cutie pie!!

“Love all of these products.”

Helpful Report

Thank you Angie!!!

“I love all the Pride+Groom products! The conditioner really soaks into my dog’s skin and fur. It leaves her feeling super soft! I also love the leave-in conditioner because it adds to the softness and makes my dog shine!”

Helpful Report

Thank you so much Kelli! We are so happy that you love both the FINAL COAT conditioner and the LEAVE IN conditioner

PRIDE+GROOM is rated 4.7 based on 677 reviews