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No response from the customer services email that they provide to contact for returns and refunds as well as the online chat box
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posted 10 months ago
- Waqar Ahmad
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I purchased in error and enquired about returns but have had no response
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posted 1 year ago
- Barbara Irving
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no response to wrong printer ink supplied and returns.
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posted 1 year ago
- Peter Logan
“
Awful. 3rd party cartridges not recognised in Kyocera printer. All emails to obtain returns information were ignored. My advice is buy from someone else.
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posted 1 year ago
- Anonymous
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I wish to return them please supply a RETURNS LABEL to 30 Woodlea Gardens, West End, S)30 3GA
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posted 1 year ago
- Robin Aley
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Ink cartridges not recognised by my printer. Have used non manufacturer’s cartridges before without issue. Have emailed company twice asking for returns label and refund no response after a week. Would not use again.
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posted 2 years ago
- Dan Wathen
“
Great at taking my order and money, and to be fair they delivered it quickly but my HP printer won’t work with these inks (or at least the ones I received) and I’ve tried contacting (3 emails and even the chat system) and nothing back to help….shame there’s no contact number too! I’m now stuck with ink I can’t use and and they still haven’t come back to me for help or returns…not happy at all.
”
posted 2 years ago
- Aaron Biggs
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I would give No Stars but to complete this review had to put in a minimum of one! Cancelled order well before dispatch notification. Emailed twice for returns and no response.
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posted 2 years ago
- Graham Bond
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Ordering and delivery were no problem.
However, I determined that my printer is unrepairable and wanted to return the ink cartridges.
The returns procedure is terrible. You have to email them to get a returns address label.
I have done this 3 times and also filled in their 'contact us' form on the website but they have not replied. My first email was 9 days ago and still no reply
Customer service is nonexistent
”
posted 2 years ago
- David Earrey
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I emailed printer ink direct and asked for a returns label as I wanted a refund so far I've had no respond.
”
posted 2 years ago
- Anonymous
