Probe It Food Safety Reviews

Name: Probe It Food Safety
Rating: 4.68

4.7 Rating 520 Reviews

93 %

of reviewers recommend Probe It Food Safety

4.7

Based on 520 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

About Probe It Food Safety:

Probe It Food Safety is a Canadian online training provider offering Food Handler Certification, WHMIS, FOODSAFE Level 1, and TDG courses at https://probeit.ca/. Our programs were built by a Public Health Inspector and are aligned with Health Canada and CFIA standards.

Visit Website

Phone:

4166623003

Email:

info@probeit.ca

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wasn’t able to finish my online course and yet when I tried to log in, it shows that I don’t have the said account. But I paid for $ 50 for that course!!”

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Posted 2 years ago

“I can not give a review of the program because after I paid the fee and wanted to read all the requirements (and take the test) I clicked on the first step, nothing developed at all, just idled. I've asked my daughter to contact the company for me and ask, why is that and why can't I take the test after paying the fee by credit card. No one answered the phone listed on their (PROBE IT) website. My daughter sent an email to the contact email listed on their website. It was more than a week ago, but no one got back to us, not by email, or by phone. So I would give zero stars for their website service and I would give minus (-)10 stars for their customer service. They've got my money and kept it, without providing any service :-(”

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Posted 3 years ago

“I can not get access to to see modules in my laptop. It has been one days but still I can not get access. Very poor experience.”

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Posted 3 years ago

“I was never able to get my certificate so this course was a waste of money for me. Had to retake it with other company and I received my certificate from them. Do not recommend them at all.”

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Posted 3 years ago

“Your instructions re submitting photo etc are inadequate. The entry steps did not work. The advocate site was useless.”

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Posted 4 years ago

“Start my course again I was not cheating”

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Posted 4 years ago

“Said I couldn’t take the test because it couldn’t read my id. Tried again and it let me take the test. Once I passed the test it told me it was invalid as it couldn’t read my id. Took me 4 different devices and about 2 dozen tries until I could actually put my id in again. Beyond frustrating.”

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Posted 4 years ago

“The service provided by Probe It was disgusting at least”

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Posted 4 years ago

Hello Mary, Unfortunately, we are sorry that you felt this way. We have explained to you three times that your exam is being blocked by your computer's antivirus software and that you will need to disable it in order to proceed with the exam. We even attempted to assist you through zoom and phone conversations. Your frustration should be directed at the anti-virus software you installed on your machine, not at our customer service. We did our best, and in the end, we certified you. Finally, we would like to extend our congratulations on receiving your FOODSAFE LEVEL 1 Certificate from us. Let us know if you have any other questions.

Posted 4 years ago

“you lost my certificate”

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Posted 4 years ago

Hello Courtney, I am not sure how you made such a claim. Your certificate is uploaded to your account as well it was emailed to you on two different occasions. In any case. Our customer service called and left you three voicemails on how to download your certificate and we recorded a loom video to help you. Thank you for taking the course with us.

Posted 4 years ago

“Wasn’t happy I couldn’t cancel my order when asked.”

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Posted 5 years ago

Hello Mark, I am sorry you feel this way. We are going through our email history and we do not see a single email trail where you requested help. I wish you had contacted us and we could have assisted you better. We are known for our customer service.

Posted 4 years ago

“Not satisfied”

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Posted 5 years ago

Probe It Food Safety is rated 4.7 based on 520 reviews